Grande Centre Point Terminal 21

An amazing hotel. Facilities are great and maintained to an extremely high standard. Lobby staff are very efficient and helpful even with their basic English. Cannot fault this hotel except for their parking. Although the front of hotel staff do as much as they can you will be absolutely stuck in around the hotel if you have a larger vehicle. There simply is no parking. The other thing this hotel may need to improve on is their small buffet breakfast selection. I personally felt it was a little bit basic for the standard of the hotel. Still a great hotel overall.

The room was spacious, clean and service was impeccable. The room had a good complimentary variety of snacks and drinks. The location was very convenient, it was adjacent to the mall and subway. The breakfast was included with an insane varieties of ethic food! I love everything about this hotel. The hotel has other amenities that we didn’t get to use. There’s also an on site massage spa which we used twice.

We stayed at Grande Centre Point Terminal 21, Sukhumvit, Bangkok from 19th to 24th June 2025, and had a truly pleasant experience.||The room was spacious and thoughtfully equipped — having a microwave and sink was a big convenience, especially for light meals or quick snacks. While there are no blackout curtains, the light-filtering shade was sufficient and didn’t bother us, as the sunlight wasn’t too harsh. Being on the 16th floor, we enjoyed a peaceful, noise-free stay.||The bathroom’s automatic bidet was a luxurious touch and definitely a highlight. Breakfast was decent, though vegetarian options were limited. However, when we shared this with the staff, they went the extra mile to prepare vegetarian fried rice especially for my daughter — a gesture we truly appreciated.||The staff were exceptionally warm, helpful, and courteous throughout our stay.||The biggest advantage of this hotel is its direct connection to Terminal 21 Mall and the MRT station, making travel and shopping incredibly convenient. The Pier 21 food court on the mall’s top floor even has a Japanese restaurant that offers Jain food, which was a wonderful surprise for us.||Overall, it was a fantastic stay and we would happily return on our next visit to Bangkok.

We stayed here for 3 nights and absolutely loved it! The location is perfect—the hotel has direct access to the mall from inside. The view from the 32nd floor was breathtaking. Breakfast wasn’t included, but we paid around $15 per person at the lobby for the buffet and it was totally worth it! The pool area is beautiful, and the hotel itself is modern, with all facilities well maintained. Our room had a washer/dryer, which was super convenient for doing laundry mid-trip. The staff were incredibly friendly, always smiling and eager to help in any way they could. Highly recommended!

Stayed here for 2 nights and the staff was great and breakfast was a wonderful variety. Convenient access to the mall. Very clean and free fridge drinks. Only thing I didn't like: it was me and a child in the room, but instead of having one big bed or 2 small beds, they squeezed one big bed and one small bed. Left hardly any room to walk around. We both slept in the big bed.

This hotel was truly impressive, almost perfect in every way. The service was excellent, and the location couldn’t be better. It’s right next to Terminal 21 shopping mall, making it incredibly convenient to hop onto either the MRT or BTS. On slow days, it was great to simply walk over to the mall, shop around, or grab a bite. For authentic and affordable Thai food, the famous food court inside Terminal 21 is a must-visit — delicious dishes, great prices, and so many options. The hotel itself offers a wonderful atmosphere for relaxation. If you prefer to avoid crowds, you can easily spend your day inside enjoying the hotel’s facilities, with activities even for kids. Breakfast was fantastic, with a wide variety of tasty choices. The room was luxurious, featuring modern amenities like a high-tech bidet and floor-to-ceiling windows with beautiful city views. Free snacks and drinks in the room were a thoughtful touch that showed how much the hotel cared about guests’ comfort. All the staffs were extremely polite and kind. Would definitely stay here again!

Over the past three years, I’ve stayed at this hotel annually and have always had a wonderful experience. I truly appreciate everything—from the comfortable rooms and convenient location to the warm and attentive service. Every member of the staff has always been exceptionally kind and welcoming, making each stay feel like coming home. This time, however, I would like to mention one small issue. The toilet in our bathroom had an unpleasant odor that persisted even after housekeeping had cleaned the room. Since it was a built-in bidet system, I felt a bit uneasy using that function. I believe it’s a minor issue that, once addressed, would make the stay absolutely perfect. Aside from that, everything else was excellent as always, and I absolutely plan to return again next year.

Top hotel all round. Nice rooftop pool, tennis courts, badminton courts and games room. Very quiet room for a good nights sleep. Was on 23rd floor, great views! Helpful and friendly staff as well. Highly recommend!