Grande Hotel do Porto

I had a truly pleasant stay at this hotel. From the moment I arrived, the staff made me feel welcome with their warm and professional service. Every request was handled promptly and with a smile, which made my experience even more enjoyable. The room was exceptionally clean and well-maintained, with fresh linens and a comfortable bed that guaranteed a good night’s sleep. I also appreciated the attention to detail in the common areas — everything was spotless and well-organized. Overall, the combination of excellent service, cleanliness, and a welcoming atmosphere makes this hotel a place I would gladly recommend and revisit in the future.

Stayed for one night prior to a week long Douro River cruise on a group tour so that I could explore the area a little further. The location in Rua de Santa Catarina could not be bettered as it is in one of the flatter parts of Portugal's second city and is in a pedestrian zone, although taxis are able to pull up outside the hotel entrance. From my arrival to departure the staff were excellent in every regard. The ground floor bar was great and being a Sunday the restaurant served a really good buffet dinner at a very good price. Breakfast also offered a very nice range of dishes. The bedrooms are also nice with all mod cons. The hotel is well situated for a visit to the magnificent Mercado Municipal de Bolhao (a must visit). However a walk to other parts of Porto (I walked to Livraria Lello) is difficult if you have mobility issues as Porto is very hilly and some roads are steep. Overall, highly recommended. ||

We had a one night stopover here following our arrival in Porto. Easy access via the metro from the airport. The internal décor reflects the grand history of the hotel, and there is a roof terrace with seating. We had breakfast included which was a very good buffet selection. Yes, the bedrooms are quite small but fine for an overnight stay. Staff helpful and polite. Before moving on the next day, we left our luggage at the hotel and explored the nearby area including the Bolhao Market.

Best location to see the city. Late check in was efficient and nice, our bell boy was super polite. We were stunned by being in such a historic place, and pleased that facilities were fully functional and luxurious. Francisco and Isabel at the front desk were kind enough to tell us some of their stories working there and shared via email the brief story of the hotel. Angelo, the server at the restaurant is always on point, we were pampered. Great price value ratio, the best in town, highly recommend. You have the amazing beauty of the city right in front of your eyes everywhere you look in this hotel. The bartender at the lobby is super efficient and the chicken wings were delicious, our check out was also super friendly. Everyone was doing their best to make us feel great. Gym is small, there is a lovely chocolate store right next door.

You simply can't beat the location. Right on one of the main pedestrian areas with good cafes close by (1min away from Majestic Cafe) and an easy 15-20min stroll down to the river. It's on "old style" hotel, well maintained. We had a family room on level 4 and it was clean, quiet and a comfortable retreat. Staff members are friendly and supportive; given advise and recommendations generously. The only negative is the breakfast buffet, which severely lacks in quality. Not bad enough though to deduct a point from the overall rating. Highly recommend this hotel!

We were so pleasantly surprised with how wonderful this hotel was! It was located on one of the busiest streets for shopping, yet by the evening, the streets were quiet and beautiful to walk around. The hotel itself was old and charming, the staff were all extremely friendly and willing to help! Breakfast had the same options each day, but there was plenty of variety and something for everyone to enjoy. We loved our stay at this beautiful hotel and would highly recommend it!

Brilliant location right in the heart of Porto. The staff were excellent and happy to recommend local cafes and restaurants to visit away from the touristic locations. The room was large and comfy with plenty of space. Porto has a few hills so be prepared to expel some energy getting back to the hotel. The breakfast was excellent with a great selection of food to kick start your day.

We booked this hotel for three nights to visit Porto . We chose it as it’s a hotel that a rail travel company we have holidayed with use it , so we knew it would be central and near rail stations which was the case . |It’s an old hotel with beautiful decor - very in keeping with the building . Hotel seems to be used by travel groups so although fully booked not many folk are about ! |Staff very pleasant .|The disappointing part of our stay was the breakfast . What we had was lovely but very little choice of fruit salad with replenishment not always an option when we asked - this would have been 3/4 hour before end of official breakfast time . Also the hot food was lukewarm . Having said that I would stay again as the rooms were lovely and hotel in a super location !

Location wise - this hotel is perfect. Look and feel wise - it feels like an really old school hotel. Think Tower of Terror in Disney or some old murder mystery from the Twilight zone. All of which are very cool. The rooms are very dated and the shower head sprinkles water at you. Getting the right temperature is also often a challenge. The staff is helpful and for a small city where you're just staying for two nights, it does its job. But you have to ding a star for the crappy shower.

I'm a hotel snob. I admit it freely. And while this hotel is lovely from the outside and the many common areas, the guest rooms are small and uninspired. And, may I add, were updated sometime in the 70's so the grandeur and beauty that you see from the moment you push through the rotating door, vanishes when you step out of the elevator onto the room floors, and you see a sea of brown walls and carpet and functional doors with no ornamentation. The suite I had was a decent size, but the furnishings were abysmal. Brown carpet, a blue throw over the sofa, a brown velour chair and an orange bed made me think this room was furnished from a garage sale. And if you are trying to plug in your multiple devices, you will be unplugging things to plug in your devices. But there are plenty of good things as well if you can get beyond the way the room looks and the best is it's location right in the middle of all the great things Porto has to offer.There is also free wifi, a mini bar in the room, in room safe and a decent bed. The bathroom is also fully stocked but certainly not fancy. Breakfast is included in the price and that was quite nice with a wide range of things to choose from with scrambled eggs, ham, bacon, crusty bread and some pretty decent coffee. There is an old statement about a "party matching the invitation" and the Grand Hotel over promises with the beauty of the lower floors and the basic mis match of the rooms. You need only look at my pics to see what I mean. The wallpaper alone may keep you up at night. But it gets a solid 3 stars from me for location and functionality. I just wish the rooms were in keeping with the beauty that you first walk into.

I agree that the rooms are small and uninspired, and unfortunately the evening service in the hotel restaurant was slow even when the place was nearly empty. But, on the plus side: the lobby and small bar area and sitting room are quite lovely and the hotel's location is excellent. The front desk staff at this historic hotel was so very helpful. I left my wallet in the safe, which I didn't realize until I reached Spain. The staff (Christina) was so very efficient in getting it shipped to me.