Sofia Moromizato
Google
A truly beautiful place, but unfortunately, the service leaves much to be desired! We booked a wine tasting at 12:30 pm, arrived at the location, and found ourselves lost on the property, trying to figure out how things worked. We tried speaking with someone to get directions, and two attendants simply turned their backs on us. When we finally found the wine tasting area, the waiter said we could find a table to sit at despite having booked in advance. The only table available, since all others were reserved for tour groups, was on uneven ground, making the chair crooked and uncomfortable. The wines were explained in a rush, and when we tried to ask the store employee about policies for bringing wine on the plane, he just ignored us and said, “I don’t know.” Service at the bistro was just as bad.
Extremely disappointed to have chosen this winery for the only day I had available for this experience!