Grandhotel Giessbach

Great place with an amazing view of Lake Brienz! There's a waterfall close by and we loved the old world charm this place has. Great service by staff too. Special shout out to Cindy for making our visit memorable. Thanks to all the staff members.

Grand old hotel with fairy tale views from the room terrace. We really enjoyed our stay at the hotel. It was warm one night but we kept the exterior doors open and the sound of the waterfall was very relaxing. Restaurants were great and hotel staff was very accomodating.

I felt very isolated and limited as to what I could do when I stayed at The Grandhotel Giessbach. I arrived to Brienz by train and was totally reliant on the schedule of the funicular and boat to come and go from the hotel which doesn't run as frequently as you would hope/think. There really is nothing to do around the hotel other than hike so if you don't have a car, you need to depend on the funicular and boat schedule. ||The room was large, dated, but large. The shower however was very small and I was often worried that I would hit the walls when I turned around in it. The bed was too hard for my taste. |There was a piano player in the lobby in the mornings and in the evenings. There were many options at breakfast. I opted for half-board and had dinner at the hotel the 2-nights I stayed there. Portions of the dining room looked out onto the waterfall which was lovely. |As I was checking out, I was asked if I wanted to leave a trip for the hotel staff. I have never been asked that upon hotel checkout before.

Wonderful stay. The grounds, the room, the food and service were absolutely amazing. It was such a special stay in the middle of the mountain on the lake. We won’t ever forget it and highly recommend it to others. Also recommend making a dinner reservation at the restaurant - it was lovely.

This hotel is beautiful. Our room overlooked the waterfall and the lake as many of the rooms do. ||The service was good, food was fine. We did a beautiful hike up the waterfall took about an hour and a half. ||We were there for a wedding and it was a stunning location. We had a boat cruise that left from the bottom of the funicular. ||Beautiful place for a wedding or a romantic stay.

For a hotel at that price range we’ve had way better service at other hotels. Service is lacklustre, pillows are flatter than a pack of tissues, and the rooms need updating. The only saving grace is the breakfast and the views you get from the room. Other than that it’s not worth the price you pay for this hotel. Room is incredibly hot. Understandably there’s no aircon in most Swiss hotels but instead of feeling like you’re staying in a grand castle it felt like we were thrown into a dungeon.

Absolutely breathtaking views. Walking into our room and opening up the window to see the amazing waterfall was mind blowing. The hike above the hotel was probably the best waterfall hike we’ve ever completed. The history of the grand hotel and all the antiques were immaculately preserved and room was comfortable.

This was the best hotel experience we ever had. Beautiful hotel and nature park, very friendly staff and great very locally produced food. Spend a day walking near the waterfall, swimming in the natural pool and dining at the wonderful Elisa. Room with a view on the waterfall was also great.||Grandhotel Giessbach combines luxury with nature and sustainability in an amazing way!

This place is a step back in time with lots of class. You almost feel like you're royalty staying here. Heck, it's such a landmark that visitors will come just to have a drink. If you are looking for an experience with your hotel stay, this is the place for it. The atmosphere is breathtaking. Listen to some live piano music while sipping on a cocktail in the lounge and taking in views everywhere you look with a waterfall on one side and the magnificent Lake Brienz on the other. During the day you'll see a trolley that transports guests up and down to a ferry on the lake. My only note is that the comfort factor may not be quite as high as some other places, but the charm more than makes up for it. The buffet breakfast was what dreams are made of. Cheeses from local pastures, honey straight off the comb, fresh pastries, the best coffee and espresso--and that's just a few of my favorites. You also have your pick of fresh fruit, cereals, pancakes, eggs, sausage, bacon, etc.

The Grandhotel Giessbach is an adventure back into the grand lifestyle of the rich and famous! After you take the Funicular to the top you are greeted​ by the most sumptuous​ of gardens of spring flowers carefully​maintained​ by a dedicate horticulturist​. Venture inside​ (although why would you when the Swiss Alps demand you to stay and pay homage to their almighty majesty) to find a most elegant of interiors harking back to the Belle Epoque of yesteryear. The main dining​ rooms, billiard rooms, bar, ​and restaurant​ are all well maintained and serve the most picturesque​ views of the majestic falls... even the water they serve comes from this. Don't​ miss taking the trails up and into the fall this is as close to Mother Nature herself as one might suspect. Don't​ miss the four-course​ dinner served in their dining room, and the MAGNIFICANT​ BREAKFAST served daily - this is an adventure in fine dining as one can expect​ from a GRANDHOTEL!

Beautiful location, wonderful hotel, TERRIBLE service. Bill number 4715. 4th of June. First of all she ignored our table completely for about 10 minutes. After I went personally to her to tell her we are waiting, she finally decided to take our order. (Attitude from the beginning!) We ordered two Cappuccino, together with cake from the display. It took her another while to serve the Cappuccino. Unfortunately WITHOUT the cake. She said, she would bring the cake immediately (which would make sense because the cake was standing ready in the display area). Another five minutes later my husband was starting dtinking his coffee because he gave up. I decided to wait for my cake. That was a mistake. We waited another 10 minutes before she finally showed up with the cake (no word of excuse). Well, my Cappuccino was cold. I asked her to bring a new one because that was the idea to have both together. In between our waiting periods I watched her having lovely conversations with elder people which, obviously, stood in the hotel. It would have been ALL ok, if you don't pay CHF 25 for two Cappuccino and two cake and expect a top notch service in a top notch hotel and restaurant. We would have even spent more money or stayed around for lunch if her attitude towards us (and other non residential guest) wouldn't have been so disappointing. I would highly recommend that the restaurant management trains their stuff in the perspective that the guest is the one to be served. Somehow the waitress got the wrong idea about her job and ruined our experience at this place. Cappuccino was good. Cake was nice either.

What can one criticize about Swiss nature? Yet another breathtaking corner discovered while staying at the Grandhotel.