Granville Island Hotel

Granville Island Hotel offers a truly pleasant stay with its spacious and comfortable rooms, perfect for a relaxing visit. The darkening window covers ensure a good night's sleep, promoting healthy sleep hygiene. The hotel is adorned with beautiful floral displays in the public areas and boasts inviting gardens at the entrance and along the walkways, creating a charming and welcoming atmosphere. The service provided by the knowledgeable staff is exceptional, making guests feel well-cared for. It's a quiet and peaceful retreat, ideal for those looking to enjoy the laid-back vibe of Granville Island. Additionally, the inclusion of parking is a significant perk, especially on such a walkable island. We loved our experience here.

Disappointed! It was our 40th wedding anniversary and we decided to make a two day trip to Vancouver. The rooms are very small! For $425.00 a night you would expect a bigger room and nice amenities. No microwave! There isn't room for one. The biggest problem was that on our second day the electricity went out at 3:00am! Couldn't take a shower. It came back on at 8am!! No light! Cold water! We were supposed to leave at 8 but had to stay for showers and dressing. Complained at front desk and they offered nothing!! We were 2 1/3 hours late leaving. Ruined out breakfast! The Restaurant in the Hotel is awful. They offer a terrible selection. We didn't eat there. We tried happy hour and all they offered was Tuna croquettes! Bone marrow! WTF??! Only 3 drink to choose from. The signature cocktail was disgusting. The bar tender was rude! She only got nice when she gave us the bill! I would never stay here again and I wouldn't recommend it to anyone. All in all a terrible time in Hotel. The staff are all very nice. Not their fault the hotel sucks!

Just checked in. For almost $450.00 a night we have a room that is tiny. Bathroom has no tub. The vanity drawers cannot be opened because they are so close to the toilet. The room is directly across from the laundry, so when you walk into the hallway it feels like a swamp. The photos show bathrooms with a cosmetic mirror so I didn't bring one. Housekeeping had one sent up, but it's a wall mount and they didn't mount it, telling me to use it on the desk. It won't stand up, as it isn't designed to stand. Consequently it's useless. This hotel is 1000% overrated. I'm glad we are only here for one night. We will not return.

A perfectly nice mid-range hotel, but I am somewhat mystified why I was paying $500/night (an unusually low rate) for what felt more like a $200/night experience (because, sir--the hotel might respond tartly--you were tired and all the other hotels in the area were full!). This is not a Grand Hotel. The hotel is set in an industrial area. There are no porters; no flunkies handing out chocolates and champagne; no doorman: you summon your own taxi. The desk is not manned all the time. There are no magnificent public rooms (hardly any lobby at all). The restaurant/bar is fine but no better than several others on Granville Island (although my breakfast was tasty--if over-priced). There is no sense of occasion. The guests are slovenly and badly dressed (did I detect tour groups?). My small room was overwhelmed by the bed in it. It had a "balcony" but once that was equipped with two chairs and a table there was no room for me. At 9:00 AM I received an automatic Email asking me to choose a time to check out. The only choices it offered were "I already have" and "now" (checkout is actually at a very civilized noon). I pointed out how strange this was to the desk. The desk shrugged. So do I.

First the dining room is beautiful lots of glass windows and good spacing between tables (no table cloths) , The service was attentive, accommodating without being intrusive. The downside the food ; it was more on the bland side. The fish stew (2 patrons choice) had very tiny unidentifiable pieces of white fish was lukewarm and lacking flavor. The steak topping could have been on the side to be added by the diner.The duck and lentils were enjoyed by the diner. That's one out of 4. the evening was wet and cold outside the temperature in the dining room was also below comfort level.

We stayed here for two nights in May 2023. Really enjoyed it. Beautiful grounds, thoughtful touches. We ate in the Dockside restaurant three times. The food was fantastic. Staff was great and fun. I recommend.

Nice hotel. Very close to the public market. Staff is friendly. The restaurant attached to the hotel is nice.

Very disappointed. Paid for a 5***** but it was a 2.5 star room. Taxes and room for 2 nights almost 1000.00. I was mislead by the receptionist. I was suppose to get a call back to rectify but never did receive a call. Room so NOT worth the money. Tanya Brooks

Amazing location and the views from the back of the hotel overlooking the water are beautiful. The hotel itself and service, not so much.

The staff were freindly, courteous and accomodating. The room was comfortable and clean. The location was fantastic, so close the GI market and the water taxi's were so much fun. The fitness room had both a hot tub and a sauna, which we loved. The attached restaurant had an amazing view. Too bad the attached Micro Brewery was up and running post covid. Fresh brews made on premises would have taken the Dockside toa whole new level.

After YEARS of visiting Granville Island and hoping I could someday stay in the one and only hotel on the isle, my wish recently came true on a biz trip to Vancouver. I was more than impressed! The hotel is located at the end of the island, within walking distance of the main market and shops, but far enough away that it wasn't noisy. On the water side of the hotel are sweeping views across False Creek back toward the city. Simply breathtaking. My room was located at the front of the hotel, overlooking the bulk of the island. It had a huge (and super comfy) king bed and all of the usual appointments: in-room coffee, a mini bar, and toiletries. There were plenty of great features, such as multiple places to plug in my phone and laptop chargers, a HUGE wrap-around deck (with table and chairs so I could work outside), and blackout curtains that would probably have resulted in me sleeping for three days if I hadn't set my alarm. In the morning I ordered a pot of coffee via room service, which was just over $5 so a great deal if you know anything about room service! We also enjoyed happy hour in their creek-side bar. The next morning I quickly used their business center to print out my train ticket for the ride home. And every staff member I encountered was professional, helpful, and friendly. I would definitely stay here again!

A boutique hotel beyond comparison! Amazing restaurant. Romaric atmosphere. Central location. Great business hotel.

Excellent, and a 5 star review July 6th ( but also a 1 star review on our second visit on August 1st) July 6th. Had a great lunch in the restaurant. Excellent food, service etc. Stayed in a corner room overlooking the water. Absolutely beautiful experience. Couldn't fault it! August 1st. Wow!! What a different reception. How could a place change so dramatically. I would say PEOPLE.....shame on you ! We were biking on a beautiful sunny day and after such a nice experience on July 6 decided to pay the patio visit. We pulled the bikes up outside by the hedge and there were many tables available with only just one customer having a meal. I asked my partner to wait at the table while I went to check with the restaurant manager that it was OK to sit at the table, incase it was reserved. As I passed into the restaurant, I was abruptly told " you can't sit there. You have to go up front first". I politely explained that's exactly that's what i was doing... I spoke with the restaurant manager and she called a server over who took me back over, confirmed it was available, and said she would get some menus. Within a couple of minutes another server ran over while holding a water jug and said " you can't sit there". I explained that I had spoken to the restaurant manager and asked for some water. "I can't serve you until you have permission to sit here" she replied. She hovered over my partners empty water glass, hesitant to fill it, then reluctantly poured it when I asked her to pour. She disappeared and ANOTHER server approached us and said "you can't sit there ". Frustrated now, I said firmly that we were not moving and demanded some decent service, explaining the situation again. Her reply was " that's not what they are saying happened in there". I said "are you calling me a lier " and she said "let's not go there" !! I explained we are there, don't call me a lier and she argues that she wasn't. Anyway, my partner backed me up and we got up to leave. No one came out. They ( three girls) just stared at us from inside the restaurant. I called them out and when they finally came, I told them politely but firmly that they were the most obnoxious, rude individuals I'd ever met at a restaurant. Her reply ... "good by ! " Laugh is on the hotel and their reputation. After spending $3000 there on our first fantastic visit, guess what...no more ! We went to Bridges and had a fantastic meal and great service. We've been back to Bridges - Tap and Barrel more than 5 times this past month. We had planned to put our family up in the same hotel, but after our second visit which we would rate as a minus 5, decided not to give them any more money or referrals. Shame on you guys !

Customer focused staff, Christine, Kim, Johnny, everyone; spotless facilities, last 2 nights peaceful quality of sleep, COVID procedures, hotel restaurant & steps away from Granville Market restaurants & shops. Enjoyable breakfast from hotel restaurant today. Tourists this is the place to stay especially in the summer. Forget downtown hotels. Perfect location to get to anywhere quickly & easily. This hotel is a welcome oasis.

We chose this hotel because of the great reviews at tripadvisor. We were quite disappointed when we first checked in into the hotel. It's actually a very small building and nothing like the pictures posted online. Housekeeping could improve cause the room wasn't very clean. Obviously, the balcony was never cleaned and quite dirty. Good thing about this hotel is the location. Walking distance to the Granville island market and wonderful views.

Very nice hotel in a great location. Lots to do within walking distance. It easy to get into the center of town but staying there makes everything else very easy to get to. The hotel staff is GREAT. Our child became very ill in the middle of the night and we had to change hotel rooms. The night manager (AJ) helped us and he was so great. The next day we were scheduled to leave and day manager let us stay late (no charge) and was so helpful. I'd go back in a second.

Great location on the east side of Grandville Island. Pros - Rooms have a nice layout. - Beds are comfy. - Staff is very kind. - Easy check in and check out. - Small workout room and sauna. Cons - The wallpaper was peeling off the wall in the bathroom. - A few dings and scratches around the walls and furniture in the room. - Looks like some drywall was fixed, but they didn't bother to paint over it. - Loud kids and dog running up and down the hallway. - Lack of privacy on the first floor near the walking trails outside. We should have moved to a higher floor. - Not so impressed with the Dockside Restaurant.

I booked a room on Hotwire for Vancouver in July which turned out to be the Granville Island Hotel. I was able to get a good rate as I booked on Hotwire and used a Hotwire coupon. I was quite excited because I have always wanted to stay at this hotel. I was a bit lucky because the weekend I was looking for a hotel fell on the same weekend as the "Celebration of Light" and GLBT Pride. Was a busy weekend to be sure! I flew up from Seattle, took the light rail from the airport to Yaletown. I walked to the Aquabus water taxi and hopped on over to Granville Island. A bit of journey... but certainly fun and interesting! The Aquabus was so adorable with friendly staff. Upon arriving on Granville Island, I walked to the hotel from the docks. It was short and easy. As expected, the hotel is quaint and adorable positioned just off the water on the edge of the island. The front desk was friendly and had my room ready for me. The room was well appointed, clean, and well decorated. I had a view of Yaletown, the hotel's outdoor patio restaurant area, and of False Creek. Be ready for a small bathroom and a bit of compact room. If none of that bothers you, you'll be fine as the room has everything you need from an ironing board to a minibar! The climate control worked well which I liked. No strange odors in the hotel either lol... sometimes that can be an issue! Check out time is scheduled for 11am which probably should be moved to noon. I felt a bit rushed getting a bite to eat and packing up the morning of my departure! Maybe you can ask for a late check out... I guessed not because the hotel was sold out from what I heard. Upon check out I took the water taxi to the Amtrak station as I was taking a train to return to Seattle. The water taxi got me within a few blocks from the station... piece of cake! I didn't use the hotel's amenities... restaurant, bar, fitness center, business center, etc. as I was mostly away from the room/hotel. I took some time to explore Granville Island. The market is full of fresh food and the island is dotted with restaurants, shops, etc. I really liked sitting on the patio of GI Gelato having coffee and a pastry. I had been to the Sandbar Restaurant before which is a favorite! Instead of the fitness center, I hopped on the False Creek jogging path which begins just behind the hotel. For more recreation.... kayak, bike, and boat rentals are all found on the island! I think I saw tennis courts, but I could be wrong. You could spend two days exploring the island, but I was focused on Pride events which were happening on the mainland. It was charming to see a Pride flag here and there on the island though. I also liked how excited the front desk staff got when I mentioned I was in town for Pride. The sincerely wished me a fun weekend! I definitely want to stay here again. I loved being a bit removed from the mainland but still having it at my fingertips via the water taxi. I suggest booking a balcony room on the upper floor, which I plan to do next time! For the water taxi, purchase a day pass if you plan on going back and forth to the mainland a few times. It will save you money! I was out late one evening and took a taxi back to the hotel as the water taxis generally stop service around 11pm. The cab fare was about $10.

We absolutely loved our stay here! We were new to Canada and Granville Island. After hours of driving and finally checking in(which was smooth even by booking through 3rd party) we finally got to our comfortable room. Super clean and comfortable! So glad the mini fridge was stocked and we could ease into our night and have a great slumber!

It was my birthday and my hubby took me to Canada since I have never been there before. -Hotel location: it's a good location because there's a public market which is a famous market, it's walking distance from the hotel. -service: the front desk people were very friendly and nice. They were able to provide us a lot of information about what to do in Canada. They were just so kind and always ready to help. -environment: it's by the harbor, we saw our first snow here. It was so beautiful. The hotel room was decent, it's clean. We had what we need as a hotel room could provide, so cannot complain more. -parking: it seems parking lot was so limited, we got a warning notice the next day morning. Hope they could provide more parking space and some tools for swiping the snow. We will still come back next time because of the good location and frie

We've visited Vancouver quite a few times in the past 4-5 months, each time staying at a different hotel so as to explore different areas. This past visited, we stayed at this hotel situated right on the water in Granville Island. What a lovely place! We love Granville Island, with it's artisan studios, eclectic shops in the Loft, cute galleries, mom-and-pop boutiques, and of course the famous public market, with all its amazing produce (straight from the farm) and foodie/homemade gourmet foods, and more. So it was decided to stay in a hotel in this midst of all this awesomeness! The Granville Island Hotel did not let us down! Super nice staff at the front desk to answer all our questions. Easy-as-pie check-in and check-out. Lovely room (we were given an available room when we arrived even though we were hours early and, technically, we were there way before check-in time). The room was spotless and we noticed the high ceilings right away, making the room feel large. Knock-out view, being on the water and all. Nice room amenities (safe in closet, all the lotions and potions and hair care items one needs in the bathroom, stocked mini-fridge, etc). Heater worked great. There was a problem with the tv but it was fixed right away (issue with the cable, apparently). Fabulous water pressure in the shower. Complimentary umbrellas (which were much needed during our trip, unfortunately) and daily newspapers, too. No surprises with charges upon check out. Bikes to rent weather permitting (nice idea! But unfortunately we couldn't take advantage of this feather as it poured the entire duration of our trip). Attached to the Dockside restaurant which is fabulous (I will review this restaurant separately). My only gripe is a subjective one: the beds are very firm. VERY firm. I was okay with them, but my husband was not, and our daughter also found them uncomfortable. Other than this, our stay here was great! Would definitely return to stay here again. Just lovely!

Charming hotel comfortable and very clean. The staff was friendly and helpful. The room was spacious and the king bed was very comfortable. The location even though it is centrally located it was pleasantly quite. Parking was $15 per night. Our overall experience was nice, we will definitely return.

We visit Vancouver on a regular basis and when we do, we like to stay at the Granville Island Hotel. We mostly visit during the winter season so prices aren't as high. During our most recent stay, we were upgraded to one of their suites for no extra charge. The suite was spacious with a super nice water view. The suite was on the 1st floor and on NYE there was a party at the Dockside restaurant which the front desk warned us and advised that the party would end at 1am but when we got to the room, we didn't hear a sound at all. I would say the suite had generous amenities that you would find in any high end hotel, including an honor bar, complimentary water bottle, plus bathrobes and slippers. Hospitality is always warm when we visit as well. The hotel is also clean without any funny smells.

Rooms are clean if you don't have a dog room. You will know it if you do since they are "tiled." The bathrooms designed to accommodate dogs, smell like wet fur which is dreadful, and I have to question the overall cleanliness of these rooms. I have no problem with dogs, just not if I don't have one or if I'm paying to stay in a room without a dog smell. I also don't appreciate a maid spraying air freshener in the bathroom and denying the presence of dog, even if that's exactly why the rooms smells "off" in the first place. If you get a regular room, you are fine, but having to request that afterwards is not cool in my books. Most staff are quite friendly and nice. Bathrooms in lobby ok. Shower head amazing, but no bath in these aforementioned rooms. TVs way too huge for the room. Skip the extremely disappointing continental breakfast. A fine hotel for conferences, however. Sadly, the drive leaving GI after an event on a w/end makes this place not worthwhile in the least. Parking is at a premium, too, even for hotel guests. Not a great way to end a stay. View is quite pretty, but as a visitor, I would still prefer to stay somewhere comparable dt--without dog rooms. Still, the rooms are quiet overall, and the beds are comfortable, albeit, with huge neck-straining pillows.

The Granville Island Hotel is basically your only option if you plan to stay in Granville Island. It's a bit pricey and their gym facility is pretty terrible and difficult to find. They don't have a pool, but they do have a whirlpool and sauna to melt your tensions away. The rooms are pretty standard with a lovely view of the ocean from one side. They also have a brewery on site that makes delicious beer and a large restaurant, patio and bar space for conventions and guests. Their conference rooms are also very roomy with lots of light and great catering. The service I've received from staff has always been very pleasant. I should warn the hotel isn't quite as beautiful as the website suggests, but it's still a great place to stay.

Out-of-town guests may be overwhelmed by the locale, scenery etc etc. . . . all that is Vancouver, but that should not cloud the fact that this place is in fact horrible: the most pretentious public place we gave ever been to. I have never been bothered writing a review of anything, unless specifically requested to do so. Obviously,nobody asked me to write this review. We, my family, live in Vancouver, very near the hotel. So we would like to frequent its truly fabulous terrace. However, the restaurant policy to demand unreasonable tips, arrogant waiting staff and just average food are such that we will never go there again. Last time we were there, a few weeks ago, when I offered a minimal tip as an expression of my displeasure with the service, we were abused by staff and management as if tipping is an obligation rather than customer prerogative. They even bothered to tell us to leave the place after we already had gotten up and paid out bill. Laughable!!!!!!!!

The Granville Island Hotel seems to emanate a calm, friendly vibe. I've never stayed here, so I can't comment much about the rooms, but I've always enjoyed coming here for events. It's very small, for one thing, which makes it easy to find where you're supposed to be upon arriving. The conference rooms are all on the ground floor, and they have lots of windows to let in the light and let you gaze a little on the scene outside. (Gauzy curtains provide shade, and are so much nicer than Venetian blinds - who invented those atrocities?) I never get that "trapped in a conference room in Hotel Nowhere" feeling. And I guess this will depend on your organizer/host, but they serve a strong cuppa coffee here, and pitchers of water come sensibly garnished with lemons. There's a decent restaurant/pub out back - a little touristy feeling with the nautical theme, but a fine place to sit back with a pint of microbrew.

I wrote a recent review of the Granville Island Hotel in my frustration with Expedia and HotelOne for not helping me with a problem there. We have had very pleasant stays at this hotel, although I hear that it is overpriced due to aging. My real complaint is with their booking agents, but there is apparently no way to YELP against the two guilty parties... who should not be able to book here anymore. Please do not patronize either one of them. My money and time are gone... but at least, I got to YELP. Customercare@ian.com 6:28 AM (12 minutes ago) to me Notice: We are currently experiencing technical difficulties due to a recent system update, please expect a delay in our response to your message. We apologize for any inconvenience this may cause. ************************************************************* Thank you for contacting Customer Support. A Case ID has been assigned to your enquiry which is contained in the subject line of this email. Please quote that Case ID when making any further contact with us about this issue. Our agents aim to respond to you within 48 hours of receiving your email - if your enquiry is urgent, please contact us by telephone instead. Kind regards, Customer Support Team -----Original Message----- From: skipgranger@gmail.com To: Skip Granger 6:40 AM (0 minutes ago) Do you mean that you are ' We are currently experiencing ANOTHER technical difficulties due to a recent system update.'' This is ridiculous. Please have a manager call me as soon as possible at 415-383-8300 to discus this situation!! On Thu, May 23, 2019 at 6:28 AM Customercare@ian.com wrote: Notice: We are currently experiencing technical difficulties due to a recent system update, please expect a delay in our response to your message. We apologize for any inconvenience this may cause. Thank you for contacting Customer Support. A Case ID has been assigned to your enquiry which is contained in the subject line of this email. Please quote that Case ID when making any further contact with us about this issue. Our agents aim to respond to you within 48 hours of receiving your email - if your enquiry is urgent, please contact us by telephone instead. Kind regards, Customer Support Team -----Original Message----- From: skipgranger@gmail.com To: Customercare@ian.com Subject: Re: Itinerary Number 8142233119028 - Case ID : [REQ:M-24144206] Sent: May 23, 2019 6:28:45 AM Phoebe, please be aware that my issue has not been resolved! I do not need your sorrow, I need the hour plus back and the ~$350 that your company has caused me. Who do I speak with about that... without spending another hour on the phone? How do I get my money and retribution? * *If you really care, please respond immediately.*

You can't beat the drive and the view when cruising on this mini-island, esp. w/ the views from their restaurant. Been renovated past few years. Looks higher-end though not 5 star. Washrooms are discrete and hang a left front the entrance, which fortunately the front desk is hidden on the right side so no one will ever see you from the lobby. But the bad part of the men's washrooms is that it's awfully narrow and tight. Nice furnishings and all, and even the stalls aren't as generously spaced ;(

My husband and I were on anniversary trip. We absolutely love and adore the hotel as well as the restaurant. The hotel is really clean and in a wonderful location! The staff is amazing; super friendly, warm, and welcoming. We will for sure be back!!

Beautiful hotel! Perfect stay for Granville island...staff is super friendly, room was nice and clean, and views are spectacular! You, honestly, won't have to leave the island. Close to the Public Market, an abundance of souvenir shops, and delicious restaurants to choose from...it's the place to be!!!

Nice boutique hotel. Awesome location as it sits in the middle of all the Granville Island sights. I only gave 4 starts cause it can get loud depending on where you room is. I don't mind so much as it ads to to ambiance. Not sure I would stay with my family of 5 here but definitely a great little place for a getaway trip with the wife! There food is excellent at the restaurants and the home grown brewery is awesome as well.

Spent a nice evening at the GIH celebrating our anniversary - did the Aqua Bus over to Yaletown for dinner and then, as part of the package, picked up a show at the Arts Club theatre, a 5 minute walk away. This is a lovely hotel with jaw-dropping views of False Creek and the boats. The weather was sunny and warm so it couldn't have been much better. The room was small but had a cozy King bed and a nice flat screen TV so the amenities were OK. Bathroom was nice - nothing bad, nothing good. Service at the front desk was fun and courteous - they even asked whether or not we enjoyed the show. Nice touch! Andrew and Kim were really nice contact points in my calls there to firm up our stay and they were flexible and helpful with putting together a package for us. As part of our stay - room, theatre tickets - we also got vouchers for breakfast. The breakfast was really quite average as my partner and I both ordered omelettes (shrimp for me and one regular omelette for her). These were really quite dry and disappointing but the coffee was good the view was spectacular. Would we come back again? Not sure actually with so many other great spots in Vancouver but it's definitely worth the experience. Make sure you get a room with a view and do explore the dining spots in Yaletown. I struggle to give this anymore than an average because of the cost and the meh breakfast... still, the room was nice (small though) and the front desk gang were awesome.

Our room needed a serious upgrade. It was kinda shabby for this price point and location. The location -- being on the Island and on the water -- is fun, especially for a Vancouver newbie, but you will probably want to go off Island for food.

If you MUST stay on Granville - then you really need to stay here. Kinda average. Rooms are cruise-ship small, bathrooms are mediocre and the hotel overall is hard to peg as any type of "star." In terms of gym, I wound up forgoing the hotel gym (ahem - more like a room with a bike) and walked half a block to the Granville Island Community Centre, where I paid $5.00 and worked out in above hotel grade facilities. Again, if you MUST stay on Granville Island then your options are limited. Drink alot in the bar - pass out with your feet hanging over the bed, wake up at 530 and go the the Community Centre to work out.

Perfect location, rooms are updated and clean! Staff has been very friendly and helpful.

Amazing view of the city. Great bed! 15% discount at Dockside restaurant is a bonus. I suggest the pizza as you can only get it with room service. Very good customer service all around. The staff are top notch.

They have free wifi and walking distance to the Market. The self parking is $15/day. They have an iHome and bring your HDMI connectors for your media player. I am happy that they didn't disable the connector. I really don't have any complaints. It is a good value overall. One of my minor gripes was that the hotel was under some remodeling. Gym was not in service and they gave this an older smaller room with popcorn ceiling. I complained and they gave me an upgraded one with a balcony. Check out my photo! Also, they have a restaurant that didn't match the value of the room. If I could theoretically afford to eat at the hotel's restaurant often, I would have stayed at a higher-end hotel in downtown Vancouver. In my case, I ate at the Market (which is perfectly fine) and just had drinks in their patio. Oh and the patio does not close late because noise restrictions. I suppose that is a Canada thing. Oh and check out my minibar photos.

What a great experience. We stayed only a few nights but would love to go back. The staff is friendly and helpful. The rooms are spacious and comfortable. The restaurant is wonderful. The food is well above average and the view of the marina and the city across the water is amazing and peaceful. I highly recommend their breakfast. The Hotel itself is hidden on a great artisan community island but only minutes from downtown by car or water taxi. It is right there with some wonderful shops and the Market just across the island. Well worth the stay!

I'm writing this from my too hard mattress at the Granville. We came to stay here after three nights at the Magnolia Hotel in Victoria - what a huge difference. At this price point Granville is providing low quality of service. There is no greeter at the entry or anyone to offer help with luggage. There were also flies swarming in the entry and lobby. Front desk check-in was poor with attendant staring into computer screen. No introduction to hotel or explanation of amenities or concierge. Also a woman at the desk proposed an offer of an upgrade to an executive suite with king bed and queen sofa since they were short on double queen rooms but it would be $50 more instead of regular $80 - really? I'm helping you but I still have to pay? We said no to that offer and then she said that's ok I have 6 more people I can ask. How rude. She walked away and that was our introduction to what Granville had to offer. Room is small and glasses needed to be cleaned before using - one had something dark stuck on the rim. We requested more towels and the gentleman who brought them was helpful and cheerful - the only person we encountered all day who acted like he cared. The mattresses are hard and you'll only get two pillows. Food and service at restaurant were good though there are many options nearby. Hotel location is great but everything else big disappointment.

On our mother-daughter trip when I was moving back to Vancouver, we were lucky enough to get to stay at the Granville Island Hotel. What a pleasant time, and stunning location right by marinas with some rooms even overlooking the water! From the friendly front desk man, to the cleanliness of the room, and not to mention the free hotel bars of soap and bottles of lotion that I collect, everything factored into a superbly enjoyable stay. I really like, especially in hotels, when the front desk people are legitimately friendly, and not super fake and over-the-top formal. The room was set up with two queen-sized beds, a sleek TV, mini fridge, big window, dresser drawers, and a pristine bathroom with a rainshower! They offer parking spots to guests, and the hotel is in close on-foot proximity to the market and several bars and a handful of performance venues. Whether you are a tourist, local Vancouverite needing a place to stay until you move, or looking for accommodation for your family visiting town, definitely check out GIH.

The patio is delightful for a thin-crust pizza lunch beside the marina on a sunny day (for this it would get 4 stars). The location on the water is good but pretty much moot if you are mid-restaurant. The food is good but not exquisite by any means. If you're enjoying a leisurely dinner, be prepared to cab back to town or check the aquabus schedule.

Horrible service , a very inattentive waiter was give more then one chance to redeem himself and he failed miserably , the manager was walking around and could not notice me trying to get service, un identifiable food served with my breakfast sat on a napkin long after my plate was taken and remained even after my beer which I had to order from another wait staff. I never received a side order I asked twice for . I received more than once the line I'm not your server! Who cares you work in the service industry !! Serve !

My family has traveled to Granville Island and stayed at the Granville Island Hotel for as long as I can remember, probably over 10 years now, for Thanksgiving. The hotel recently went through some remodels and the new side of the hotel is really nice. The service has always been excellent, clean rooms, great views of the water, the location is superb as it is in walking distance to great restaurants and the market, and the dining room is excellent. The only downside is over the last couple years we have noticed that elements we enjoy about our stay at the hotel have not been offered. This year they had closed the restaurant for a private event and our family was pushed into a corner with no view for breakfast. It is understandable to hold events, but when the room prices stay pricey and you're not getting the full use what the hotel says they offer, it is very disappointing.

The room was great. The view beyond belief and the staff top notch. I have to give AJ and Apple special recognition for their help and kindness. They made it even more special

Absolutely awesome weekend! I took my man here for his 60th birthday and the hotel gave us an absolutely amazing room. I planned the Romantic so there was a stunning rose, incredible chocolates and a yummy bottle of champagne. The girl who checked us in was amazing...she had long dark hair....I'm sorry I did not get her name! We had a romantic dinner at the Dockside restaurant and it was fabulous! Great table right by the window, scrumptious food and wine. The weekend could not have gone better. All the sunshine was pretty awesome too! I would highly recommend this hotel and restaurant! Thank you Granville Island Hotel!!

My wife and I go here to enjoy the Sunday morning jazz and their excellent Brunch Buffet. I am not the type to saddle up to the salad bar and stat digging but the hotel really puts on great show and spread. You have everything for fresh sushi to eggs on the menu and with a view overlooking False Creek it is really an excellent experience.

Our friends Sheri & Michael chose the Granville Island Hotel for the location of their wedding ceremony and reception. We enjoyed staying at the hotel (the rooms and bathrooms are gorgeous) and attending the special event. The hotel is a great venue for weddings. And being so close to the public market was a perk as well.

Comfortable, clean, spacious hotel in a great location. Plenty of reserved hotel parking in the lot right next to the hotel (they charge a daily rate to your room). Easy walking to all parts of Granville Island. Great view of downtown. The room: we had a standard room on the 2nd floor. Updated interior. Comfortable king-sized bed. Approx. 42" flat panel TV on a dresser right in front of the bed with a decent enough channel selection. It bugged me though that the inaccessible channels were not hidden from view, so when you flip through the stations you keep coming across stations that aren't part of the hotel's channel lineup. Also many channels are just the standard definition version of its HD version (??). Basically the TV stations that are accessible to hotel visitors could use a lot of cleanup to make channel browsing less of an annoyance. Standard desk and desk chair. Additional sitting chair near the window. Refrigerated mini-bar with selection of those tiny liquor bottles, soft drinks, water, wine and beer, chips, candy and other snacks. The mini-bar is small and crammed full of stuff but with some rearranging you should be able to fit some small personal items in it that need refrigeration (like we did). Our view was of the restaurant/lounge's outdoor seating area (that was empty and not used this time of year), and beyond we could see a couple moored boats, False Creek and the highrises of Yaletown...was a great view. Two of our windows opened (no screens) and we had them open quite a bit while we were in our room. The room does have an A/C but we found it didn't keep the room as cool as we would have liked...so having the windows open helped. There is a small safe in the closet. It was very quiet both during the day and at night, with occasional noise coming from (I think) seaplanes or boats. Included are both wi-fi for wireless Internet and an ethernet cable for wired connections. Bathroom: decent size. Modern toilet that flushes well. Glass-enclosed large shower-only stall with both a large regular shower head and a separate handheld low-pressure shower wand. Towels are nice and comfortable enough. Typical selection of soap, shampoo, conditioner and other items are included. Staff: all of the various front desk staff we encountered (I think three different people) were friendly and nice. One afternoon we ate at the Dockside restaurant inside the hotel. We ate from the still-extensive lounge menu as it was in-between lunch and dinner. The food and beer (beer made on-site) were tasty and the view of False Creek, Yaletown and beyond could not be beat. Room service from Dockside is available to the hotel rooms. I would recommend staying at this hotel. The market, shops and restaurants on the island will keep you busy, and all are within walking distance of the hotel. And being near downtown the rest of Vancouver is within easy reach.

Great Hotel, Great location, Taxi river at the Dock. Service and room were excellent. Public Market just a few minutes walk. Breakfast at the hotel was perfect. Definitely will come back.