glA9702AY
Google
We booked a castle view room for 2 nights. We arrived early to check in and were told our room was ready! The staff were excellent and helpful. One staff member gave us suggestions on different restaurants. Other staff on different shifts were also welcoming and patiently answered our questions. The location is prime; we could walk to the Castle, Old Mile, and the Cathedral within 15 minutes. There are many eateries, shops, and the Harry Potter Museum just 3 minutes away! If you're a first-timer in Edinburgh, this is a great place to stay in the city center. It can be quite noisy since the hotel is on Grassmarket; once we closed the window, it was quiet. The room is basic and clean with a comfortable bed. The buffet breakfast is good with lots of variety and one additional choice from the menu. I gave a 4 stars because the handicapped accessibility is tricky. You need to climb about 10 steps to get to the lobby and then 5 steps to the elevator. There is a ramp outside the hotel to reach the sitting area by the elevator, but it's not convenient.