Michael G.
Yelp
Here is the anonymous letter that I wrote to the management:
Owner/Manager
Great Wall
104-37 Queens Boulevard
Forest Hills, NY 11375-3757
November 15, 2013
Subject: Getting DIARRHEA from your restaurant
Dear Madam/Sir:
After getting sick several times from another take-out Chinese restaurant in the community I decided to try your restaurant instead.
I've included the menu that came with my order though I've removed my contact information.
I ordered a large Won-Ton soup, two eggrolls, Singapore Chow Mai Fun and Moo-Shu Chicken and upon delivery I ate some of everything and I got DIARRHEA; don't shake your head or go into denial-mode; I GOT DIARRHEA.
The next day I finished the left-over Singapore Chow Mai fun and didn't get sick at all so obviously the problem has to be somewhere in the other three dishes.
Obviously, from the number of people in your place I'm not the only one that feels this way; most customers will not bother confronting you with their getting sick, they'll just stop coming to your business.
If I still get sick, I will then no longer patronize your restaurant, it's really that simple.
I don't care that you get to post an "A" in your window and, by the way, I'm not necessarily going to complain about your place to the local health authorities but I am telling YOU but to be honest, complaining to the local health department will still be an option that will remain on the table.
I do not get sick in my own kitchen so it is obvious that you're doing something very wrong in running your restaurant; if you don't know proper food handling procedures then I suggest you go into another business.
One last thing; you may be doing everything right but there could be one employee that is deliberately sabotaging your efforts; if this might be so then get rid of this person; he's obviously wrecking your business.
Sincerely yours
"A Friend In The Community"