Tankenmet BP
Google
I do not like to be this negative, but please think twice before booking this hotel. The gardens and views are nice, but it feels less like a luxury resort and more like a factory where guests are pushed through with little genuine care.
The worst was that my wife and I both suffered food poisoning after eating sushi at the Asiana restaurant on 19 September. About eight hours later we were both sick with vomiting and diarrhoea, while others who did not eat sushi were completely fine. Two nurses who were with us and a doctor I consulted confirmed the symptoms matched food poisoning.
When we reported it, the reaction was shocking. Instead of showing sympathy or investigating, the hotel dismissed it as a “virus” without checking their kitchen or food safety practices and feared for the rest of the guests’ safety. Oddly, after such dismissive and warning remarks the manager Evlambios Grigoriadis wanted to shake my hands, which feels completely contradictory and proving they were focused purely on denying all responsibility. He even told me: “This is your problem, not my problem” words truly unfit for anyone in hospitality.
This attitude shows how the hotel is run: denying everything, showing zero sympathy, and shifting blame to guests. It says everything about their standards and their genuine respect for guest experience and health. If they respond to this review, they will most likely deny everything and twist my words, but they will most certainly not take the smallest sense of responsibility and that says it all for me. The issue is also under investigation of the PNAI authorities in Greece.