MY
Google
If it weren’t for the terrible dining experience at the hotel restaurant, I would have gladly given Green Hill Hotel Onomichi 5 stars. The room itself had a beautiful view, was clean, and quite comfortable.
However, the restaurant staff were clearly not well trained. I had to wait nearly an hour for my meal while watching other guests who arrived 10 to 20 minutes after me being served first. It was extremely frustrating and upsetting. I deeply regret booking the dinner package with the hotel.
If you’re planning to stay here, I strongly recommend not including dinner unless you’re very patient and okay with being possibly overlooked. The staff’s lack of respect and disregard for how I was feeling during the whole experience made it even worse.
Unfortunately, because of this, I won’t be returning to this hotel.