Green River Hostel

Lovely hostel with clean bright spacious rooms, great views and a cozy common area!||The rooms were fantastic! Very clean and fresh feel and very comfy beds. They were bunk beds, so would be nice if there were curtains on each bunk for a bit of privacy, but when I went it was quite quiet so not really a problem. Plenty of space for belongings and a big locker box.||Laundry is only available for a 2 hours in the morning and 2 hours in the evening, also no tumble dryer (there is a clothes horse) but very cheap - only had to pay for detergent.||Common area was very cozy, all the kitchen amenities you'd need (though I can't remember if there was a stovetop/oven) and loads of vouchers for food! Also loads of leaflets for things to do in Cuenca.||Bathrooms were clean and spacious- individual cubicles for both toilets and showers and plenty of them for each floor! ||Staff were very friendly and make you feel at home! Would definitely recommend and would want to come back! ||Only reason for 4 stars not 5 is as I do think curtains for privacy would be great!

We had an extended stay at Green River Hostel in Cuenca and absolutely loved it. The service was exceptional—special thanks to Juan and Helena, who went above and beyond to make us feel at home. The hostel was spotless throughout our stay, and the attention to cleanliness really stood out. We felt incredibly comfortable, safe, and well taken care of the entire time. It’s a welcoming place with a great vibe, and we would definitely return. Highly recommended!

Had a great extended stay here while in town to climb. Very chill vibes. Juan, Helena, and the volunteers did a great job of making us feel at home and welcomed. I would stay here again.

Great location, friendly staff and nice common areas. However, the forms are a bit tight for the numbers of beds and my locker was broken. Moreover, I think it would be nice to have less shaky beds.

Fantastic location situated next to the Green River! 10 minute walk to the Old Town and 5 minute walk into the town centre and all its amenities. The hostel is very modern, super clean. It has been very well thought out regarding bed linen, pillows, individual bed lights, plugs, laundry, hairdryers etc… The free breakfast was a bonus! Unlimited coffee, tea, toast, cereal, juice from 8.30am -10am. The common area on the 1st floor was very comfortable and lead to an outdoor terrace. The receptionist was extremely helpful and very friendly and gave us so much valuable information as it was our first time visiting Cuenca. We parked outside the hostel for free on a Sunday until 9am the following morning. Beautiful building with wooden beams and lots of original features. The ground floor dining area is fully equipped to be able to take your own food and heat it up. Coffee and tea is available throughout the day for only 50cents. I would recommend this hostel to everyone visiting Cuenca! I cannot fault this hostel! 10/10!

Excellent location, literally 10min walk to the old town. Lovely rooms, comfortable beds, great lady working there that gave us lots of information. The lady was very kind. You could go in at any time, lovely clean modern rooms and bathrooms, everything you needed, hairdryer, washing facilities. Breakfast was included too.

If you try to book a private room here you will be scammed. I had a reservation of a family room with supposedly a balcony and city views, split in two levels (that’s the one they use to promote their rooms on Booking and here). When I got there the guy at the reception tricked me into to doing the check-in well aware the room I had booked and paid for was not available (so no refund from them). I got put into a dormitory with bunk beds in the back of the hostel with a translucent door (not possible to see through without opening it, no views) to a backyard of other peoples apartments. From the beginning the guy was very rude, telling me that there was no mistake with the room: “you get what you get”. Even knowing the room was not the one I had booked, he wouldn’t even apologise, making me feel extremely unwelcome and uncomfortable. The next day passing by him in the morning he yelled at me for having eaten in the communal space, screaming at me to the extent I had to tell him to calm down. I was really scared and started shaking from the whole incident. Apart from that, it is not a pet friendly hostel, not allowing your pet to stay with you in the common area. It might look “cool” in the pictures but don’t be deceived by that. Look for something better as there are a lot of places in Cuenca, and better prices too. I had to leave after one night in this place of fear of how I would be treated there after getting yelled at (and assigned the wrong room). I’ve never in my life experienced, in any country, such a horrendous treatment of a guest.

The receptionist is lovely. The kitchen, rooms and bathrooms are spacious and clean. Breakfast was coffee, a selection of teas, toast, cereal and prepackaged muffins. It’s also a good walking distance to everything. There are lockers under the bed, but they are small so don’t rely on them. ||||Overall, it was a relaxed environment and a lovely view.