Greenland Cruises

The best adventurous experience for me was the Icefjord Adventure tour I took with Greenland Cruises. The staff were amazingly friendly, better when compared to other tour companies, interacting with everyone on board, and they provided some insights that I would not have known otherwise. Warmly recommend Greenland Cruises to everyone and a small note is to book directly on their website instead of going through thrid party websites. That is how you're ensuring that you're booking directly and making sure that your spot for amazing adventure is secured.

Me and my friend have joined ‘ Qoornoq Island Tour’ in the beginning of April. It was absolutely magical experience and highly recommend! During the whole trip we had wonderful weather and the captain of the boat also told us about history of Greenland. The staff was also very nice! Thank you so much for your generous hospitality and also warm drinks on the boat ☕️

We had the most spectacular experience with Greeland Cruises on a whale safari in August 2024. Be aware that their terms of service specify that you can not get a refund after purchase regardless of how long in advance you ask for it. So I recommend ordering tickets only if you are certain you can make it. We booked 1 day in advance. Aside from the administrative downsides, Greenland Cruises provided a wonderful experience with 3 hours of whale watching. We were lucky enough to spot the giants before the trip even began, and we ended up seeing 3 or 4 unique whales. The captain made sure we had the best time and got us very close to one of the whales, which was the highlight of the experience. Very nice and informative crew. Do not get discouraged by the weather. There was thick fog and cloudy in Nuuk, and it had recently rained, but we did not experience any issues on the boat as it did not impact the tour (see videos) I highly recommend Greenland Cruises for this experience.

Very personable guides. Talked with passengers and pointed out interesting sites and things and what to do when visiting the small villiages. The captain was 20 years old and knew her way around the ice bergs and the other guide was only 19. They both were great. Would do it again.

I cannot say enough positive things about Greenland Cruises! Due to a flight issue and a tour cancellation due to low bookings, I had to change things around, but Ivik was extremely responsive via email and told me what other tour options I had. Even after I messed up, the tour did not leave me behind. I booked the 6 hour ice fjord tour and it was the highlight of my trip to Greenland. I have never seen anything like that before. The guide was very informative and the captain expertly navigated around the ice until we could not go any further. We floated around for awhile enjoying the absolute peace and serenity, and then a few of us took the polar plunge! On the way back to Nuuk, the guide and captain also provided great local recommendations of what to see and where to eat in Nuuk. Overall, I am extremely happy with my tour and experience with Greenland Cruises. When I come back, I will definitely book with them again.

Fair policy - Poor Customer Communication! On Tuesday, the 14th of October, at around 10:45, I made a reservation for a fishing trip with Greenlandic Cruises scheduled for the following day — Wednesday, the 15th — with a planned departure at 10:00. After making the reservation, I received an email confirming the booking, as well as outlining Greenlandic Tours’ right to cancel the trip due to, for example, weather conditions, insufficient participants, etc. This is, of course, entirely fair. The email also stated that they would confirm or cancel the trip as quickly as possible. However, I find it quite disappointing that this morning, at around 07:00 — approximately 20 hours later and just 3 hours before the planned departure — I received an email stating that the trip was canceled due to “insufficient availability.” I feel this shows a lack of respect for customers’ ability to plan their day or make alternative arrangements. I can understand that cancellations due to weather changes can occur on short notice, but I do find it odd and unprofessional to receive confirmation — or in this case, a cancellation — only three hours before the trip was supposed to take place. As a service, I would have appreciated a phone call or text to my Greenlandic phone number as well, given the short notice.

We booked a whale safari. We saw no whales which of course can happen but no communication from the crew that seamed very in engaged. No explanation where we sailed or what we saw. Not at all satisfactory.

I was surprised to see so many negative reviews as we had a great experience with Greenland Cruises. The night before our cruise to Færingehavn was supposed to happen, we got an email late at night saying it has been cancelled due to the ship we were supposed to go on having engine troubles. They said they were refunding our money. I called them up (this was after 10 pm) to see if it was possible to get on to another trip. He actually answered the phone and said we could to the same trip, but it would have to be at another time. I would also have to pay again as he refunded my money (I received it in a day or two). We had our tour to Færingehavn the next day and I paid at the end of the trip. The staff was friendly and I was surprised they ran the trip with just the two of us but I wasn't complaining. If I were to find myself back in Nuuk and was looking to do a tour, I would definitely use them again.