Tony S.
Yelp
Rarely have stayed in a hotel that made me feel so...I dunno ... uncomfortable. Sure its Long Island in the summer so you are going to get fleeced. You deal with it or don't go. But seriously, it has to offend your sense of value to pay $260 a night for a room that is Quality Inn standard and would cost $70 elsewhere. Then you sign pages of waivers/contracts dictating what you can and cannot do when you arrive. Do they have that much trouble with unruly guests?
The rooms have an attempt at spa-type upgrades in that Swedish modern style. We stayed earlier in the summer in Santa Barbara at the Inn at East Beach - similar idea - update an old motel with newer furnishings, paint etc and give it a nice spa feel. Worked unbelievably well at East Beach (and such a welcoming host). Greenporter falls well short. Swedish Modern not done well just feels cheap. The inside of the door had a coat of primer on it, but it wasn't covered with any other paint, like they forgot or something? What they didn't forget was the notice over the primer letting us know that we would have to pay if we soiled the sheets or towels. Fair enough, but again do they really have that many problems with soiled towels? At $260 a night I would not have thought so. Never seen that before.
I was also accosted in the pool area by the reception guy who strode around the place with a headset on. He dashed into the pool area (which was pretty empty) to confirm, quote "That you are here." Wasn't sure what to say, standing there dripping wet, so I said yes, I am here. He needed my name and room number. Why? Whatever. I gave it to him and he called in it, then said to me "though I recognized you" and dashed off. Huh? Then when we went out for dinner he ran out the front and asked me if I was coming back later. Uh, yeah. I paid $260 clams for the room so I guess I'll be back.
Although there was no mention of this in their contract, on their website, in the in-room folder or anywhere else that I saw, they close the pool on Sunday until 10am for Yoga. I have a little boy who loves to swim (the reason we chose this hotel), so we were ready to go at 9am (yes the pool doesn't open normally until 9am - and it closes in mid-summer at 7pm!) . We came out to see the sign saying it was closed. For the 1 person and 1 instructor doing yoga. Huh? My wife likes Yoga but obviously we weren't in the club. I must say thanks to the lady at the front desk and the lady yoga instructor who did allow us (and the 6 or 8 people sitting outside the pool area waiting) to enter earlier after we went and asked.
The restaurant attached is quite decent if a little pricey, but again, just a little odd. We went in on the night we arrived, asked for a table and were asked if we had a reservation. No we said. The guy says "oh" they looks very seriously at his book and mulls this news over for way longer than necessary. Its 8pm and there are two table occupied. Huh? How about, come in and welcome! Our server however was very nice and pleasant to chat to. Finally when I asked our drinks server what local wine he could recommend he made some suggestions. I liked the sound of one so I just said "Oh, is that good?" and he said, "I don't know, I haven't had it." Huh? Turns out he was old enough to serve wine but not old enough to drink it. I'm not asking for a sommelier, but perhaps someone who has tasted the plonk would be handy? The kid did go and ask and the Sav Blanc we got was good in the end.
This place is clean and functional and the people (mostly) nice enough, so no grips there. But for 260 bucks a night I'd just like to feel, I dunno. Welcome?