Greet Paris Porte de la Chapelle - Aréna

We hesitated to book this hotel after reading reviews mentioning safety, but fortunately our experience was very positive. The hotel felt safe, convenient, and is only a 5-minute walk from the metro station. Rooms are small but well equipped with everything you need. Breakfast was decent with good quality food, and the staff were extremely friendly and welcoming. Overall, a great stay.

Disappointing Stay – Would Not Recommend We had a very disappointing experience at this hotel. The room was extremely bare — there wasn’t even a hairdryer, refrigerator, or any of the basic amenities you would normally expect. The towels were old and worn, adding to the overall lack of comfort. The air conditioner was not working at all, even though the staff insisted that it was. To make matters worse, the hotel is located right next to a noisy highway, making it difficult to relax. Unfortunately, we would not stay here again.

A distinctly bad experience. Upon check-in, I was mistakenly charged again for a stay I had already paid for in advance. I flagged this immediately at reception, but it still took four days and multiple uncomfortable conversations to get the issue resolved. Throughout this time, I felt my concerns were not taken seriously, neither by the staff member who made the error nor by the two managers I later dealt with. Eventually I did get a refund, but the situation was handled with such incompetence and unprofessionalism that I spent most of my stay genuinely anxious that I wouldn’t get my money back. Beyond that, the hotel felt like a case of being catfished. The bright, trendy-looking photos gave a much more appealing impression than the reality and I was seriously disappointed upon arrival. The location is also quite far from the city center and didn’t feel particularly safe. That said, the hotel was clean and offered decent value for money considering it was peak summer season.

The hotel was great, only the air conditioning was a Problem. In the room was hot. My children and I also like the hotel and recommend it to our neighbors, friends, and family.

We stayed at the hotel in April. Overall it is a nice and very clean hotel. The staff were very friendly and helpful. The hotel is located in a region far from the city center, but that's why it's affordable. The area is not the best in terms of security unfortunately. The metro station was a 10 minute walk away, which was quite convenient. Overall it was a good experience.

Stayed four nights. Aprehensive with previous reviews regarding area but while does seem to have some problems, wasn't bothered by anyone at all, wouldn't like to walk around very late at night but that goes for many places. Aproximately five minute walk to Metro, can see hotel from exit, very clean rooms with daily cleaning , the all you can eat buffet breakfast is good value and staff were very friendly, helpful and pleasant.

It was ok. Just staff in night shift on reception could improve... Also drinks machine could have better choice! I would set machine on each floor..

The rooms at this hotel are good—clean, comfortable, and well-maintained, which made our stay pleasant overall. The staff were friendly and generally helpful, which we appreciated. That said, there were a few downsides. The hotel is about 20 minutes from the nearest metro station, and the surrounding area doesn’t feel very safe, especially at night. We also had an issue with the key cards: despite requesting two, one was deactivated without informing us. This could have been a serious inconvenience, as my partner and I weren’t planning to return at the same time. Considering the price, which feels a bit high for the location and these small inconveniences, it might not be the best value for some travelers. However, if you’re looking for clean and comfortable accommodation with polite staff, this hotel could still be a decent option.