Cee D.
Yelp
I wish that I were a better writer so that I could accurately describe just how great our stay here was.
Staff: 10/10 If I could give them a 15/10 I would. Champagne was so, so, so great! The general manager (I'm so sorry, I can't remember your name!) was really cool. Everyone was so accommodating and pleasant, and genuine! They listened to us talk, asked questions, were engaging, and just super authentic. You could really ask them for help with anything, and I feel like they're the sort of people that would give you the shirt off their back. Lovely people.
Location: 9/10 It's super close to pretty much everything. It's also far enough off the main roads to not be noisy when you're trying to sleep. We stayed in two rooms: one in the back, and one near the street. The room closest to the street was louder, of course, but the bedrooms were quiet. For proximity and peace in the Quarter it's almost perfect.
Value: 10/10 Size and price are great.
Cleanliness: 9/10 It's a 200 year old building, not a hospital. It was about as clean as our house, and we like to clean. (They have vacuums in the rooms, which we loved lol!) Housekeeping folds the towels in a cute way.
Customer service: 10/10 They were able to help us find another room in our price range here in the hotel when we decided to stay an extra day. They always have cake and fresh coffee in the lobby. Their restaurant recommendations are great and there are some coupons in the lobby. Champagne recommend Oceana and it turned out to be one of the best, cutest, and least expensive meals we had.
Aesthetic: 8-9/10 We stayed in the executive king and the 2 br townhouse. The King was an 8 only because the townhouse was a 9 lol! We were impressed with the King, but the other suite was gorgeous. It only gets a 9 because I bet the double floor Queens and Kings are even better! It feels like you're staying in an old luxury mansion. The courtyard and pool are private and absolutely beautiful. The whole place is gorgeous. The photos don't do it justice.
This place is great. The other visitors were polite and kind. Everyone was respectful. It wasn't noisy or crowded. I feel like I should say something bad so it doesn't seem like I'm just trying to shill the place, but in all honesty everything was great, and we will 100% always stay here from now on, even if we have to save a little longer to afford it. I hope, if you're reading this, that yall decid to stay here and have just as great a time as we did.