Shadow C.
Google
There were definitely some positives to staying here. The apartment was very spacious and exceptionally clean, which we appreciated. Having a full kitchen and in-suite laundry was a big plus.
The location is in a nice, quiet neighborhood and it’s a relatively short walk to the Vieux Port, which we really enjoyed. However, it’s about a 25-minute walk to the nearest Metro station, which made exploring the rest of the city a bit more challenging without a car.
For the price point (over $1000 CAD for four nights), we expected a higher level of comfort and attention to detail. The apartment wasn’t fully equipped for two guests: there were only two towels and two espresso cups provided, and we were missing essentials like extra pillows, a blanket for the couch, and a pan for the oven. The pillows we did have were quite uncomfortable, and the mattress wasn’t great either.
While the smart TVs were a nice touch, they require your own streaming login. As international visitors, we weren’t able to access our accounts due to regional restrictions, so we couldn’t really use the TVs.
The balcony had a lovely view, but no furniture to enjoy it from. A lamp in the living room would have also made the space more functional and cozy in the evenings.
Additionally, the staff member at check-in didn’t come across as particularly professional or welcoming, which set a disappointing tone at the start of our stay.
Overall, there’s a lot of potential here, but the small oversights and lack of polish added up. At this price, we expected a more thoughtful and guest-ready experience.