Gristedes

Albeit, Gristedes is quite pricey for a number of items, but they’re great in a pinch when you need anything - the supermarket is very well stocked with everything you could ever need.

The workers are nice, and thats about it for the positives. Gristedes is extremely overpriced (more expensive than WHOLE FOODS). An example… Pasture raised eggs here go for up to $17 when the same exact brand are $9 at whole foods. But the most egregious part is the lack of any sort of quality control. On multiple occasions I have seen rotting fruit and vegetables with mold on the shelves. Recently I had to purchase cheese last minute and reluctantly went to Gristedes given my time crunch. Upon opening the cheese, I saw it had expired a few weeks before. This is not an anomoly - this is a consistent issue at this store and serious negligence. It actually pains me physically to shop here, and I will only do so when I absolutely need to. Again, the people working there have always been pleasant and helpful.

Being in such close proximity to chains like Trader Joe’s and Whole Foods, this store basically catches people who don’t want to walk a little further for the above mentioned chains. It’s convenient and they keep it clean. Kind of pricey but this is the upper west side and the demographics can well afford it. Not sure what the policy is but the clerks always welcome me and mostly with smiles. Nice people. Ms. Cook in the deli section makes really good sandwiches and I’ve observed her clean the slicer before and after using it. The deli offerings don’t offer anything special but they’re mindful of vegans and vegetarians. That’s awesome. If they offered fresh coffee and teas it would be a daily stop for me. #gristedesfoodsnyc #nyc #upperwestside #nyc #sankofatafari #kingofcoffeenyc

Insane price gouging. I’m talking triple the price of other places. A 12 oz bag of Starbucks coffee grounds was $21.99 (price everywhere else is $7.99). A 4 pack of Triple A batteries was $14.99. Avoid this place. Go to zingones or literally anywhere else in the neighborhood.

People are helpful and nice. It’s clean, the 3 stars are the prices. When you are more expensive than Whole Foods then the experience so should be at least as good. It is not.

This place is a disgrace - $19 almond butter? $27 for coffee? What a joke

Clean and well stocked at all times. I go here for essentials and their fresh cookies. 😁

In a normal country what they do- take over an existing grocery store and change nothing except start to price gauge- would be illegal

The Mommy always shopped at Gristedes on the UES, after the tiny A&P on Madison closed, generally eschewing the Food Emporium for reasons unknown. Probably because it was huge. And farther east. But I digress. I was unimpressed with this store. Prices are ludicrous. Packaged Boars' Head turkey was $22.99 a pound. Are they KIDDING? Alas, they are not. However, sliced turkey at the deli counter was $12 a pound, so I bought some there instead. There did appear to be some confusion as to whose turn it was to serve the customer, but eventually someone stepped forward and sliced the turkey and Swiss. It was difficult finding things. We found a bottle of Lestoil purely by accident. I didn't get an overall impression of cleanliness. However, the cashier, a young woman, was smiling, pleasant, and cheerful. I wish that I could persuade the Mommy to shop at Trader Joe's or Whole Foods, but she won't. Sigh. Her small amount of groceries, mostly yogurt, plus the Lestoil, was over $130. Ridiculous.

The staff is always very nice and helpful but this place is a mess. Whatever is marked is in the wrong location according to the shopping tags. And half of the items are not even marked, I'm thinking to make people buy without realizing the price since everything in here is outrageously priced. I only come here when I am absolutely desperate or only need one thing. At least have a clean grocery store if you're gonna charge this much. Can you imagine paying $2 for an orange that is not even organic. Avoid this place

Sometimes I grab something at this Gristedes when I'm walking through the neighborhood. It's a nice walk across Central Park. I typically buy canned beans because they have a great selection. Yes they're pricey. I get at least three servings per can. I can't help it. I still support Gristedes. I've got a long history shopping at their stores.

First , the staff is amazing . Especially the evening shift . Real cool people . Other than that everything wrong with the store is clearly from corporate . The options are horrible . This is still a baby boomers 65+ grocery store . If your looking for brand and product choices this is the wrong place to go . If you're looking for something different this isn't the place either . If you're looking for your very typical brands that are usually owned by 3 or 4 traditional corporate companies than this is your place . Do not expect brand variety. The fruits are pricey , their frozen food selection sucks . The ready to go food is extremely basic . Meaning meatballs or turkey and mashed potatoes type thing . Like I said it's a grocery store for senior citizens.

i love this location. recently renovated and super clean and good. darnell (checkout person) is always sooo friendly and warm and a pleasure to deal with. this gristedes location is fantastic. thanks darnell for making this experience so nice.

Insane prices, should be arrested for price gouging the locals. Awful staff members who are definitely underpaid in comparison to what this place charges.

So bad that I created a Yelp account just to leave this review. I've overlooked the pricing in the past because it's such a convenient place - close to me and open later than most of the grocery stores in the area. That being said this is THE MOST expensive grocery store I have ever been to. My real reason for complaining was because I went in and had to use the cashback option after ringing up and the cashier didn't have the bills I needed so she asked her manager to bring her the bills. When he came over to ask her what she needed he proceeded to yell (and no I'm not exaggerating) at me about how this was not a bank even after I had apologized to him for any inconvenience when he had first walked over. Never been yelled at in a grocery store before and can't imagine yelling at anyone over something so insignificant. Will never be going back.

This place has SHADY pricing. Look at the different pricing here vs another grocery (will not name) store 5 minutes away: Mayo $9.99 here vs $3.99 Bag of 8-10 organic Apples $9.99 vs $5.99 Coffee Creamer $6.99 vs $4.49 DiGiorno Pizza $7.99 vs $3.99 It's crazy! No wonder during this virus this place is EMPTY. I don't obsess over prices, but now I know why the other two locations went out of business.

Affectionately known as THE WORLD'S MOST EXPENSIVE GROCERY STORE, this is the world's most expensive grocery store. You will feel like you are being robbed at the cash register. And you are. Every single item in this store is at least $5 more than it would cost anywhere else. And that's being kind. The place doesn't care that they are overcharging for everything. They are proud of it. This is not the store for you if you care about value and justice and money. Otherwise it's fine. It has what you need. Nothing fancy. Just the basics. All at the fanciest prices you cannot imagine. I hope the Gristedes board members are enjoying their holiday homes in St. Barths and Mystique. Bless their greedy little hearts.

Yes, definitely check the dates on stuff but it serves its purpose well, especially during COVID. Been going here for years and yes, on average it's pricier than pure grocery stores but you go here for the convenience and lack of lines, not bargain hunting. Plus the cashiers are nice/helpful

If you are really bad with money, you basically shop here. I don't even care if you are well off/rich - you'd have to be an idiot to pay most of these prices. I'm honestly shocked they're still in business. When you have a sign that advertises a normal box of cereal as "Everyday low price" and it's $7.50, but a grocery store an avenue away (or online) has the same box for half the price, you know you're doing something wrong and especially if you actually shop there. Even Whole Foods, which is considered not cheap, is completely a bargain compared to here. The staff seem alright, but the store isn't even particularly nice to be trying to even convince you that they have a high overhead operating cost.

Rude staff, stale food, expensive pricing, false advertising. Worst grocery store in NY- specifically this location. Will never go back

This is a neighborhood grocery store. Being from Baltimore, we were quite shocked by the prices of everything. Most things were double what we pay for them at home. But we understand that this is the price you pay for living in New York. We were able to find everything we needed for our stay.

I'm talking about the supermarket,my big Beef is the prices, so outrageous.I was looking for kiwis they were right there in the front,$5.99 each!!! Kkkrrassy.!!!! I went to another store $1.79 bag .I go there when I'm desperate!!

The most expensive grocery store I have ever been to, for no reason. Dirty, disorganized, and wildly overpriced. Extremely poor produce selection. Bad grocery selection in general. Why does anyone go here? Because it's really convenient if you live in this area. I've been suckered into paying sky high prices for the sake of convenience on a few too many occasions now and am upset by it every time. Word to the wise-plan ahead and walk the extra 10 blocks to Whole Foods, because even they are a bargain compared to Gristedes. Two stars because the cashiers have always been really sweet.

So I live around the corner from this supermarket and have been going here for years. Typically I only get a couple of items because they are ridiculously expensive, even for New York City standards. So I went in and just grabbed two items, which I had free coupons for. went up to the teller who was an older Jamaican woman. Put down my two items and then I pulled out my coupons and laid them on the conveyor belt within an arms distance of her. As I arranged my items in my backpack and put the basket away that I used, I noticed she hadn't taken my payment and the coupons were sitting on the conveyor belt. I looked at her and said the payment is right there. She didn't even answer but gave me a scowl look. So I said do you need me to hand these to you? Made a rude comment under get breath. I then said, " you can't reach over and grab them or turn on the conveyor if that's too much trouble". She made some rude nasty comments back-and-forth with me. Will not be coming back to this supermarket... how do they have such rude, horrible people working there! You would think since they're charging so much for everything that they would be extra nice!

Is it possible to give zero stars? This is the worst grocery store experience I've ever had. I'm new to the New York area and wish to god I'd checked this site before setting foot in Gristedes. Honestly, I signed up for Yelp JUST so I could give this place a horrible review. Was not surprised at all to see I wasn't the first.... I wanted two things - garlic and tortillas. The produce section, as mentioned by all those before me, leaves a whole lot to be desired. The prices are definitely outrageous so when I saw pre-peeled, pre-packaged cloves of garlic for almost half the price of the other options, I went for it. Only, when I took the package off the shelf, I saw that the garlic in both packages behind it were filled with mold. Really? No one's noticed this? For some reason I, against my better judgment, still bought the tortillas (definitely did NOT buy garlic). Of course, when I got home and opened the package, I saw the tortillas were over a month expired. Without a doubt, will never ever ever ever go back. There are far too many options on the UWS to put up with that. Really - how ARE they still in business??

Gristedes - a great place to buy an egg carton for $8.00 and a peach for $2.50! Basically, just take the FMV of any item, multiply it by 3 and you'll be outpacing normal inflation in no time! But seriously, I've lived on the UWS for 2 years now. Have been going here a while (it's convenient and nice space). May stop going, however, because I feel manipulated overpaying their prices and customer service has been bad lately. If you're going to overcharge me, at least be nice about it...?

This is the worst supermarket I've ever been to in my life--and I've been all over the country. Although the place is rather large for a NYC grocery store, I have gone in and they have no potatoes, no tomatoes, etc! The meat section is a joke--no ground round, for example. The prices are obscene, and they overcharge you regularly at the register. The place is also filthy--you feel dirty after shopping there. Why are they still in business? Location, location, location. There is no decent other supermarket within blocks, and in the freezing winter, you really have no choice. Repulsive!

Whole Foods is cheap compared to this Gristedes (well, really ALL Gristedes). Why it is so expensive is beyond me. The produce is gross. The store is dirty. The people there are not helpful. It truly is a terrible experience. A gallon of organic whole milk here is $7.49. That same milk at Whole Foods is $4.99. For an extra $2.50, they better be selling this in a gold plated milk jug that carries itself back to my apartment on the back of Falkor, the winged beast from the Neverending Story. The only never-ending story here is never shop at this store unless you are truly desperate.

Nearly $8 for a half-gallon of milk? This is your spot. In a pinch or when I'm really lazy I pick up something I really, really need because it's convenient, but I always hate myself after.

Things have definitely improved in recent months, especially regarding the friendliness of staff. It's still over-the-stop expensive but the recent addition of in-house-prepared sushi rolls and the vastly improved attitude of staff is appreciated.

On the upside, Gristedes usually has everything I'm looking for. On the bad side, it's usually old, rotten, or excessively frozen. I'll stop here for anything that's already supposed to be inedible (i.e. paper products or cleaning supplies) otherwise I'll trek up to Whole Foods on 97th.

Oh Gristedes. Where to even begin. This place is convenient and consistent. They've got basic grocery items, but not even as much as most other Gristedes I've been in. The staff is mostly apathetic people who must've forgotten how to smile somewhere. Probably in aisle 9, because the prices there are way too high, even for New York! I don't understand how a grocery store can be so vastly different in experience from one to another. This Gristedes, unfortunately, falls towards the lower end of the spectrum. I go here often, I know what to expect. For fruit and organic and anything you generally want "clean", go the extra bit to Zabar's or Fairway or Trader Joe's or the Whole Foods up on 90th!

This grocery is absolutely horrible. I live one block away, so it's unfortunately right by me. If I'm ever in a bind for just one item when I'm cooking, I opt for the local delis instead of having to set foot in this dirty, dirty place. The produce section is slim pickings (ha!) I needed some carrots and all the ones there were soft and mushy. How old do root vegetables have to be to become mushy? That is very concerning. I also looked for red onions, which were dry and cracked, indicating they were pretty old too. Had I eaten any of this, would I have gotten sick? The staff is rude and ignores its customers. I don't think it would be too hard to say, "hello," to someone standing right in front of you. Disappointing is the nicest thing I can say about this wretched place. It doesn't even have low prices. The only reason people go here is because it's the only grocery in the area. I, however, will travel down to 74th to shop at Fairway, which has a much better produce section and more reasonable prices.

This place is the most overpriced grocery store in all of NYC. It's the neighborhood desperation place. I paid 8.00 for a half gallon of Almond Milk!! There is nothing good about this place. Why would anyone shop here!!! $4.00 for a roll of paper towels. How are they even in business!?

Just bought canned beets. Came home to realize the shelf life was listed at December 2016. For being such an overpriced store, you should at least have good product.

Ugh. I just moved to the neighborhood, making this the closest grocery store (and having been very spoiled by the Food Emporium on Broadway/68th). This place is the most atrociously organized grocery store I've been to. The frozen food sections are scattered throughout the store - the meat and tiny Morningstar selection are in one aisle, the cheeses are in 3 different areas, the dairy/yogurt in two. How is that efficient? The produce looked okay, but there wasn't much of a selection (in fact, lack of selection is a problem overall). I was looking for shallots and couldn't find them so I saw an employee and said, "Excuse me." No answer. Three times, I said "Excuse me." My final response? The worker walked away from me. WTF? The prices are on par or more expensive than Food Emporium, which I would understand if the produce or selection was as well. But $7 for a fridge pack of diet Coke is significantly more than I paid at FE. I guess I'll try D'Agostino's a little further up on Columbus and hope for the best. Grosstede's will not get any more of my business if I can help it.

100% the worst grocery store in New York City. The staff is repugnant from the shelf stockers all the way up to management. The selection is dismal, and the prices are high. Most of the staff is found outside in front, in their aprons and store coats smoking cigarettes while unpacking food on the sidewalk. It baffles me how this is permitted by ownership, the city, and health organizations. Unfortunately this is the closest grocery store by far to my apartment. I was optimistic when I started seeing Shop Rite brand foods on the shelves that maybe new ownership was coming in, but that wasn't the case. Shop Rite should be concerned that their brand is being associated with this cesspool. I have also signed up for Yelp specifically to complain about this store.

Overpriced and RUDE deli associate . Why after so much time do you employ such a rude deli associate. Even before Covid your deli associate was bothered by serving-rude and basically mad at everyone ...ALL the time!! If you're going to charge more than any other supermarket why not employ people with people skills. It's a crime how poor the service is here . For consumers , please don't ask where anything is - you're not welcomed to or search yourself .

Some of the help are nice, Janet and Darlene, for instance. The store doesn't stock Wonder Bread any more. You can't get a straight answer from the manager if you ask him about when they are restocking the shelves. The aisles are ALWAYS blocked with things that have to be unpacked. The Fancy Feast cat food is overpriced and you are better off walking to Pioneer at 76th (they sell Wonder Bread as well). You have to mortgage your 1st born to buy a cantaloupe.

I like Gristedes 'the store' but today will be my last time visit. I have put up with the fact it is overpriced, more so when there are a lot of alternatives to shop. After paying $12 3 ounces of black pepper today I will put prudence over familiarity and gie gristedes a wide birth. Note: same item on Amazon $3.70. This is crass profiteering - be ashamed, Gristedes.

Never seen anything like this. I provided two bags for my over $100 worth of groceries and the checker simply didn't pack my groceries. Let them sit there and went into the next customer. I was so flabbergasted that I started (and finished) packing my bags myself. Terrible check out service. Gristides you just lost a customer and should fire the checker who just blew my groceries off.

This place is way overpriced and the vegetable selection is terrible. I'd rather pay similar prices at Whole Foods to get incredibly better quality. I usually just pick up the basics here because gristedes is right around the corner from my house but I really dislike that it's one of the only options. The store is old and not very clean and the people who work there are not friendly at all.

As a result of said complaints, I received word from the Department of Consumer Affairs that they inspected and issued multiple citations to this location. Keep on the lookout and understand that if you make a complaint, the City will follow up and act accordingly.

I wish i could give this place a "NO STARS" It is disgusting and unsantitary. It smells like mildew (or something worse?). The entrance to the basement, aisle two, is always open. This must be a potential hazard for young children. I'm also concern rodents are going to find their way up through this opening. The staff is rude and often ignore customers. The inventory is limited. I personal would never buy produce or meats at this store. I go there for things like paper towel and bottled water. Most of my neighbors feel this way. We either shop at Whole Foods on 97th or Fairway over on Broadway. We would all prefer to have a local supermarket we could shop in without the fear of getting sick.

Wow, this place has some horrible ratings. i've never seen a place with one bad review after another. I understand why I guess, but I don't think it's that bad. But then again, the stuff I buy from there are things like lunch meat, bread, (stuff that has to be up to par.) I think all the employees are nice. One person there that I despise is the butch white woman. She has short hair, dresses like a man, really redneck looking. She has a horrible attitude. Once I asked her a question and it was like I pained her to bother her. But the one young, black chick, Junta, (I think she's a manager) she is sweet as pie. Love her. She's always super helpful and we always exchange smiles whenever I'm in line. I understand what ppl say about the checkout girls, but I've never had a problem. They're always happy and eager to help me. The prices are kind of expensive but we're in UWS, it's assumed. I think ppl should ease up. I go to this place often and will continue to go there. I need a birthday cake this morning, and I went on Yelp to find some numbers. I am going to Gristedes to get my bday cake. Hopefully it's will be great. i'll write follow-up review if it's horrible but I doubt it. Is it hard to screw up a cake? I could probably do a good job at screwing it up. :)

Overpriced and disorganized. Meat is average but so expensive.. Staff could care less, seems like you are just getting in their way or taking them away from their smartphone. Do yourself a favor and shag your but 12 blocks north to Whole Foods, much cheaper and better quality all around.

Not my go-to spot for regular grocery shopping due to the high prices, but it's ok for one-off items needed in a pinch. Pay attention to the listed prices vs what rings up, especially on produce. One pro - the checkout staff has always been friendly and kind.

I have been coming to gristedes for the pass 2 yrs ,since moving to Central Park west area .I only come there because of one employee John he's been in the deli,and cashier,as well as on the floor ...when he's in the deli it's clean ,and I know as Jon say " if I wouldn't eat it I wouldn't serve it to anyone else " ..this place have went through a lot of employees,but John seem to stay there gristedes if John leaves I leaves ...thanks for the sandwiches John ....everyone else there need a course in costumer service,especially the manager Anita ,she talk to people like she has the personality of a dail tone ....John is the only reason your store got 4 stars ....

The prices you are rung up for are different than the ones listed on the shelf - so pay attention and call them out on it. This has happened to me three times. Example: I was in a rush heading to the gym and grabbed a liter bottle of Core water. It was listed at $2.89 - which is quite high for that brand, but I was in a hurry. The checker rings me up for $3.99. I protest and she asks a clerk to check the shelf. The clerk goes down the aisle and calls out $3.29. So, three different prices for the same bottle of water that would've cost me under 2 bucks anywhere else.

Clean with good selection and the prices are still better than the corner store. I am less freaked out here than the corner groceries, and for this neighborhood, I'd rather not pay $6 for a box of Cheerios. Gristede's it is when I'm in town

Have to agree with prior reviews. Wish I could say otherwise, as this is conveniently about 1 block from my apartment...unfortunately, having seen first-hand the moldy cheese and less than stellar produce selection (horrific to a person accustomed to CA produce)...I will continue to do my grocery shopping all the way at Fairway and Trader Joe's, or brave nearby bodegas before running here.

That this place continues to exist and still sucks so bad is beyond me. Fresh direct and Amazon deliver to my door and it's cheaper and so much easier than a trip to that haunted house you call a grocery store. If we need some thing ASAP and can't go to Zingones I will literally go and pay more at a bodega or walk 10 blocks to whole foods because the most expensive grocery store chain in America is somehow cheaper and 1000x better than Gristides. I wouldn't care but for some reason the store is either immune to market forces or New Yorkers just really like dusty produce. I'm still waiting for a taxi cab style bailout request from Gristedes et al about the unfair competition from online grocers and regular grocery stores like WF and Trader Joes that are just better.

I am going to preface this review by confessing that I go here...a lot. I make a conscious decision to go to this grocery store when there are at least 3 or 4 within two blocks of it. With that said, I do not know why. On a positive note, they seem to always have everything I need. On the negative side, it always seems to cost like...37 cents more than if I bought it elsewhere. The staff is pretty off-putting. They always seem like they are just hanging with their friends and customers are an inconvenience. The manager is always there and only adds to this culture. The worst thing, though, is their produce section. I wouldn't be shocked to find that they bought all the fruit that other grocery stores threw away. I feel like I won the lottery every time I find an apple that only has one bruise on it. One day, I plan on walking an extra block in the other direction and going elsewhere. For now, I'll keep sucking it up and accepting mediocrity.

There must have been a shift in management or something! They have made a noticeable effort to clean up the store, and as of lately the cashiers are proficient and more professional. The prices are still astronomical, but it's the Upper West Side...

Pricey, limited options, decent staff, amazing management. The prepared meals are decent if you add some condiments to it. I've come here a few times as I work nearby, but it isn't the office's first choice.

Finally I'm getting around to write a review on this place. I only come here if I have to, for last minute things. And whenever I pay the price at the cash register, I always wonder why I am not handed a glass of champagne when I walk in. Yeah: It is THAT pricey. Gristedes has a good sense of humor though, putting things like "NEW LOW PRICE" near a product that is actually still way more expensive than most other places nearby. They never really have cool 'Wow... THAT cheap???'-kinda deals either. The place is not as clean, neat and organized as it could be. Employees walk around with this 'If nobody else is there to help you, I'll take ya...'-kind of attitude. Somehow I always manage to wait in line here, no matter what time I walk in. There is plenty of staff around to help out and plenty of cash registers, and it is never even really packed, but still things always seem to back up at the cash registers. Neither the cash registers nor the staff are being put to use efficiently. The staff is busy anyway, cracking jokes amongst one another, looking bored, with this 'I can't wait for this day to be over'- look in their eyes. Seriously, Gristedes: I'm okay with paying top dollar, but please make me feel a bit more like a valued costumer. Please. I like my local neighborhood businesses, and I love to keep them in business, but it would be nice if you would give me more reasons to keep coming back.

Bought two Idaho potatoes here. Was charged $4.49 for two pounds of Batatas. Called supervisor. Supervisoe weighted my Idaho potatoes and the weight was 1.5 pounds. Explanation of the difference berween potatoes and batatas took a little bit longer. Finally got correct price $2.24 for the correct weight of 1.5 pounds for the correct product of Idaho potatoes.