Lance A.
Yelp
I have been to Grodan several times on Grev Turegatan with good results. The wife and I decided to try the alternate location at Royal Opera with the outside seating.
The Royal Opera location has horrible customer service, won't be back.
We approach the hostess stand for a table, we can see the chubby hostess guy, who clearly see's us waiting, continue to go around and do non-essential things, not acknowledging us? He has one job, seat guest! After about 6 minutes transpires, we ask the bar lady, we want to be seated, can you track down the host? She responds nastily, in broken English and a Russian accent, "It's not my job!" I just work the bar.
After an unnecessary wait, the chubby hostess guy reappears (probably after smoking and cigarette and checking his text message.) he seats us at a crappy seat, which we changed. Then after another long wait for the server to appear, we decided to leave. There are lots of other restaurants in the area that provide better service. I don't expect this location to last very long, with such bad service. Do you replace the staff members or fire the manager who hired the staff members to correct the problem? I don't recommend this location.