Melanieb48
Google
Myself, husband and daughter have just returned from Bermuda staying at the Grotto Bay Resort & Spa. ||All I suggest is if you visit this hotel please ignore any negativity. ||The hotel is spotlessly clean, all down to a great housekeeping team. Cannot fault the friendliness and hospitality of all the staff from the reception desk, such a warm welcome. Restaurant, bar and pool bar staff are all a credit to the hotel, very polite, attentive and friendly. ||We were on the all inclusive plan, the food was beautifully presented and delicious and spoilt for choice what to eat. ||Only one gripe for me was there were only certain cocktails you could have on the all inclusive plan and I was charged an additional $5.85 for ordering a cocktail which wasn’t on the list, I wasn’t aware until I’d been presented with the drink, to me all inclusive should mean all inclusive including any drink, however it didn’t spoil my week. ||The rooms were very clean and we had beautiful white towels replenished daily the beds were a bit on the small side for two people, and my daughter who is 5ft 8ish her feet dangled off the end of the bed 🤣||The pool was kept very well maintained and clean. ||The cathedral caves in the resort is a must to try although brace yourselves as the water is very cold but definitely worth the dip as the water is crystal clear. ||The DJ on a Saturday night was great fun, my opinion he should be there most nights so folk can have a boogie 😊||The Panorama rooftop bar with the fire pits were out of action due to inclement weather which was a bit disappointing for us but obviously not the hotels fault.||I would have no hesitation in recommending this hotel to stay at, definitely worth the all inclusive plan as Bermuda is very expensive. ||The hotel also provides bus passes if you are all inclusive to travel around the island this includes the ferry too, which again saves you money. ||All in all a fantastic place to visit.