Alyssa C.
Yelp
Seemingly nice from the outside, this lodge has to have one of the worst insulations ever installed.
Many things were wrong:
1) shower didn't drain, so we were standing in a puddle of cold water.
2) the shower was leaking under the ground and wetting the floor near the toilet and shower.
3) the building is very old, loud, and creaky.
4) the heat was completely shut off and our room was 59° when we arrived.
5) poor WiFi
6) dips in the floor.
We were here from Thursday night to Saturday morning, and even with ear plugs, the people above us woke me up at early hours in the morning, 12-5am when I decided to just stay up and say forget sleeping.
We booked through Expedia, and when I woke up on the final morning I stepped on a piece of paper near the door. At anytime overnight the workers slid a receipt under our door... seemed a bit unprofessional. They had told us when we checked in that everything was paid for. But I guess not! They charged us 2, 12$ "amenity fee's"... we didn't even use any of their amenities because they are ABSURDLY expensive. They make you pay for breakfast, and then they have lunch and dinner available at the restaurant. The breakfast is $20 per person, and I overheard from a different customer that it was nothing special and not worth it. Glad we didn't waste our money. We had to check out and return the keys, why wouldn't they just charge us for those taxes then?
Taxes like "Montana bed tax", "whitefish tax", and "pro assessment tax" What the heck is a bed tax, and pro assessment tax? I've never been anywhere before that charges that.
When I went to the counter this morning to pay for it at 5:30am.... I told the guy that our neighbors were being extremely loud, hoping he would put in a noise complaint or give us some sort of discount, but all he said was "sorry about that".... Like okay... I understand it isn't his fault the building was made like crap, but it literally sounded like these guests were dropping dumbbells on the floor... ugh. I use 200$ sleep buds to block out noise because my partner snores, and I COULD STILL HEAR the upstairs people. This building creaks and cracks like no tomorrow.
IF U COME HERE, DONT PLAN ON SLEEPING!
The shower didn't drain, and I am pretty sure was leaking... in addition, there was a spot in the floor that felt like there was no floor boards and just the carpet, it was a huge dip in the floor... seemed like a hazard.
The WiFi doesn't work unless you're in the middle of the building. They put us in a room at the way end of the lodge, and you get no WiFi signal at all.
The only good thing I have to say about this place is that they have a sink outside the bathroom, it's very convenient.
Update, this morning before we left, house keeping walked in our room at 8am... haven't even checked out yet.