Giedre V.
Google
We saw the negative reviews before booking but decided to give this place a chance. Unfortunately, we should have listened. This hotel is nowhere near 4-star quality – at best, it’s a 3-star.
The rooms are very small, and the sofa bed was unbelievably uncomfortable — it felt like sleeping on a hill. The food was disappointing, so we ended up eating out most of the time just to enjoy our meals.
The most frustrating part of the stay was the pool bar. The service was awful, especially from the two girls working there, Camila and Beatriz. Even when the bar was completely empty and I was the only customer, I still had to ask, “Can I order here?” Standing in a queue was bad enough, but feeling ignored when there’s no one else around is just ridiculous. It honestly seemed like they didn’t want to serve guests at all.
We still tried to make the most of our holiday, but honestly, the hotel just isn’t worth the money.