GUM

Universal department store "GUM" (ГУМ) in traditional regional style. Sister department store "ZUM" (ЦУМ) is located 2 kilometers north on the same main street. Both department stores are very popular with tourists. + traditional full assortment + historical architecture + friendly staff + good sales culture - slightly higher prices - no lift

I am really pleased to see improvement in customer service. Staff is finally smiling and helpful. There is also an elevator if you need to use for a stroller or handicap. Also there is great variety of products made in Belarus. Easy to shop for gifts.

All you can find, everything is there, really... From kitchen stuff to jewelry and accessories, cosmetics, electronics. At the top there is also a canteen.

Five star as a tourist experience; shopping is probably a 2 ⭐. It is a real step back to the old days with lots of merchandise behind counters and unsmiling help. Still great to look around, with lots of souvenirs in a couple of spots and lady that sells bulk nuts and other delicacies from what looks like a ticket booth. The inside looks like it did years ago, with wide sweeping stairs to the upper floors and early 20th century decorations; worth a visit.

This simply cannot be that GUM of Minks. The store is very very dated. It departments are broken into small area that sells everything that you would expect to find in the market rather then big department store in the city centre. Has two cafe, that I would never recommend going to. It might serve good food, I would not know , but the interior and design keeps you from even walking there. Not a plus for Minks, which apart from this place managed to win my heart.

A centrally located all-in-one store offers a decent variety of goods and services. One of the best places in Minsk to find souvenirs at any price range. There is also a small grocery section on the first floor in case you are thirsty (mostly because they offer only snacks). Staff is helpful but mind that many will not understand any language other than Russian.

You can find absolutely anything here, from toothpicks to clothes. It’s located in the center of the city just by the metro station, really convenient. It’s probably the most famous department store in Minsk, because it’s always crowded, which makes the shopping hard, sometimes unpleasant. Long queues also don’t help if you’re in a hurry. But, oh well, I guess you would expect it from a store with that kind of reputation.

A rather rusty dusty looking place. It was built in Soviet era to offer a posh shopping experience as understood by the Communist party, but unlike similar malls in other parts of the dismantled empire, didn't age well. It has been inadequately maintained by the degrading regime of the last decades, hence instead of being a living museum of post-ww2 architecture, looks like a cheap plastic toy from a Christmas cracker.