Gunasiri Hotel

I’ve been a regular customer at this place for a long time mainly because the food is consistently good. However, the customer service has been disappointing more than once, and my experience yesterday was the final straw. I visited with two friends for Breakfast. Despite trying to get the waiter’s attention multiple times, he acted as if he didn’t hear us. When I finally managed to place an order for three veg rotis, he only brought one. When I reminded him that I had asked for three, he responded in a very rude and disrespectful tone. I was so humiliated that I stood up and left the place immediately. It’s unacceptable to hire staff who don’t know how to speak respectfully to customers. This isn’t the first time I’ve encountered poor service here, but I kept coming back only because of the good food. The cashier gentleman has always been kind and respectful, and I truly appreciate him. But unfortunately, due to this incident, I will never return to this place again. You’ve lost a loyal regular customer, and I will make sure my friends don’t visit either

Rice and egg 200 rupees. Chicken fried rice (available in the evening only) 500 rupees. As they have on the wall. But they asked me for 600 although there's anything anywhere something like that! They said it's because i was dining in and not take it away... What a nonsense! Well in the end they gave it for 500 to me. And the waiter was so rude, he was waiting above me and watching me how I'm eating and asked me "are you done?" While i was still eating! How rude!!! Really don't understand them, I'd be a good business for them, going there every day to eat but why they must behave like that? No, i really won't go there again because you do this so you'll lost a lot of money now because of your bad behavior only...

Very bad taste , kottu is just like kiribath Quality is 1/10 . Ordered though the Pickme

cheap and we'll maintained hotel to have ur meals .....

We have been there for all of our meals during our stay in Colombo. The people working there were so friendly and the food was absolutely delicious! Super fair prices as well

We used to get lunch at this place on the weekend. Prices are reasonable and food is tasty. Place for a rice and curry.

One of the very best low-grade restaurants / eateries I've been to. had more than 8 meals a week for more than 17 months from the place, and enjoyed every bit of it. all the staff are extremely friendly and absolutely pleasant. pricing is not that much of a blow, and almost all food are freshly prepared. delicious. highly recommended for anyone looking for a quick bite for a cheap rate.

Reasonably good food at affordable prices. Very popular in the neighborhood for breakfast, lunch and dinner and they have a variety of items. Available for both dining in and take-away. Might be quite crowded during lunch time and will take a considerable time for the order to process. Some of the staff are friendly and helpful while some are quite the opposite. Snacks and tea are served as well.