GunRunner Boutique Hotel

Visited the upstairs bar for the first time last night, but it will be the last. The service was awful. Paid $50 cash for 2 cocktails - no change available. Bartender said bring to table. So far, so good. Change did not appear - annoying. On way out, asked for change. Kept waiting 5 minutes - extremely annoying. On prompting again, change appeared and slapped aggressively on table. Happy to speak/email with management if they would like to discuss this review further.

beautiful boutique hotel with large artist / musician themed rooms. great lobby bar and a nice cafe downstairs. the staff is friendly but they’re only there limited hours so it can be a diy experience. personally i didn’t mind but i can see how it could have become an issue. bottom line it’s rare find and they deserve the recognition they’ve been getting.

Excellent stay at Gunrunner! This is such a nice boutique hotel. The staff was friendly, helpful and very accommodating. Fantastic bar too! Restaurants are close by and walkable. This is our hotel from now on whenever we go to Florence.

WORST bar service I have EVER EVER HAD. will NEVER GO BACK. 1/1/26 was there for new years 2025, waited for THREE HOURS FOR A DRINK. ignorant and idiotic bartenders.

While the hotel looks nice and trendy that’s about as far as it goes. My wife and I arrived and went to the bar to check in. The barman told us our room name and referred us to the e-mail we had been sent in order to get into it. He then went back to serving drinks and we were left to carry our suitcases up two flights of stairs to our room. The hotel car park was full so we asked where we could park and we were told we could park on the meters outside as ‘they weren’t checked’. We later found there was an additional car park which we used.||In the room there were two coat hangers on an open rail, no cupboards and no drawers - not a particular problem for us as we were only staying one night but seems a bit spartan. In the bathroom there was nowhere to hang any towels. ||It seems to me it’s about style rather than customer comfort or service. Definitely wouldn’t use again.

If you stay at the GunRunner, double-check that you have all of your belongings when you check-out. If you accidentally leave something behind, it will NOT be returned. My husband and I stayed there this spring. We were visiting my son and his family who live in the area. The hotel where we usually stay was sold-out so we found the GunRunner. A few hours after we checked out and hit the road, my husband realized he left his small travel bag of electronics and chargers behind. I immediately called the hotel and over the course of several weeks I talked to them on the phone, via email, voicemail, and used their contact form. I explained to them exactly where the bag was, what it looked like, and that it was a sentimental bag that we really wanted back. During one call I was told that it was found and that they would call me back so that it could be returned. No one ever called back. I kept contacting them. I then received an email from the GM stating that in fact they had not found it and that he had personally talked to the staff. According to the “Find My” app, someone is enjoying our items and probably trashed the bag that we really wanted returned.

This place is just super unique and cool. The space has been around for 100+ years so not telling what it once was, but now it is a fancy boutique hotel. Allegedly it is one of the top boutique hotels in the state, and based on our experience - I would not argue. Big rooms. Incredible renovation with so much attention to design and detail. The layout is extremely interesting and unusual: all guest rooms are on 2nd floor and accessible via stairs only. NO WHEELCHAIRS!! The night we checked in, there was live music in the common area around the bar. Would not hesitate to stay here again.

The layout of the hotel is different but fun. The rooms are off the bar on the 2nd floor. The bar closes early enough to not affect your sleep. It's easy to walk to restaurants and bars downtown. Parking is adjacent to the building. We stayed in the Sam Philips room, which has themed decor and very comfortable furniture. It has a loft feel. There was a Keurig coffeepot. What makes this a 3* reviews was the lack of sound proofing. We could hear everything next door: sneezes, TVs etc. Also the bathroom wall is not a full wall, so every sound in the bathroom could be heard in the main room.

Love this bar !! Soooo cute. Such an adorable concept all around. The front desk (which is at the bar also) showed me one of their vacant rooms when I was in visiting from Nashville. Their style is impeccable, the details everywhere are perfection. The holiday drinks were so delicious, and I could not believe this wasn't listed as a bar on Yelp! Wayyy better than any other bar nearby!

Such a beautifully detailed boutique hotel with a fabulous bar and an amazing rooftop bar with incredible views.

Absolutely incredible hotel! The staff is very friendly, the room was nice and cold on a hot Summer day, and the bar atmosphere was great. Excellent drink selection and the band was great on Friday night. It was the perfect we can get away for me and my partner and we cannot wait to come back. This will be our new stay in Florence from now on!

Can't speak to the hotel but the downstairs bar called last call at 9:30 on a Friday night !! Coming from out of town this is very disappointing and this was on a First Friday in Florence ....

Never in the small town south did I expect to find such an Instagram-worthy, historical, mysterious little inn! We found our way in and up the stairs to the bar which was also the check-in desk. Our stay was in the Sam Phillips suite, which had Memphis and Elvis decor, and some really fantastic hardware including a ceiling lamp made from a drum. The building has been a thrift store as well as a Cadillac dealership, remnants of which you can see in the car lift behind the bar. This hotel definitely feels like the rest of Florence, Alabama- too cool, yet small enough to be very approachable, even for the nervous traveler. Our bartenders throughout the weekend were wonderful and patient with the many guest and non-guest customers, and mixed good specialty cocktails. The bed was very comfortable, and blackout curtains allowed us to sleep in. Within walking distance of great shops and restaurants (see Odette and Big Bad Breakfast), but a block or two off the main road, the Gunrunner is convenient, too. During our stay they mentioned they were working on a rooftop bar and seating area, so if you are booking for the future ask about that as well!

A great place to get away. There are many adventures that lay await near this area. My wife and I opted to go hiking and enjoy some of the local amenities. The hotel is fantastic. It is has a small number of rooms to choose from and are an experience within themselves. There is also a rooftop that can be explored. If you are looking for something a little different then I would highly recommend it.

Mixed feelings about this hotel: on the positive side, the room was incredible. We stayed in the Frank Lloyd Suite and was beautiful, comfortable and very unique (in a good way). On the bad side: nowhere on the hotel website (that I saw) or in any third party reviews did I see that the hotel was not accessible for disabled people. The only access to the hotel is up two flights of stairs. I use a cane and it was very difficult. We were not even to bring up some of our bags because it was just too difficult to get them up the stairs. Parking is EXTREMELY limited. If the lot is full, good luck finding a street spot. Finally, having the common area and bar right outside your door is a great convenience, but be prepared to listen to the entertainment and other guests in the area most of the evening. That said, I would still recommend this hotel. Definitely worth seeing. Just know what you're getting into.

This was our second time to stay at the Gunrunner and how fun it was! We attended a bourbon tasting catered by Odette restaurant that was in the bar area then spent the night in the Frank Lloyd Wright room just steps away. We met the owner and his wife and the manager and his wife and they are dedicated to customer satisfaction. And oh yeah, the BED!!!!!!! Super comfortable!!!

Fantastic Experience! If your looking for an out of the norm place to hang your hat temporarily, this is it! Walking distance to all the shops and nightlife in downtown Florence. Just a few blocks from Wilson park. Beautiful rooms and a rooftop overlook. I'm a huge fan and I hope you will be too! We had a great time! Visit the website for all the details!

Beautiful bar and hotel. Staff is giving very mean high school girl vibes but that can make mean drink.

Pros: unique, great themes for each room that reflect the local community, beautiful bar area, limited number of rooms, dark wood/hipster/eclectic decor, beautiful balconies, nice proximity to the coffee shop below and the downtown area, very nice people when you call on the phone for help Cons: Muscle Shoals room: freezing no matter how high the heat was because of the drafty windows, the curtains are falling off the rods a bit in the middle and don't close all the way so they can't block out all the light from the huge windows which means light from outside when you try to go to sleep and waking up very early from the sun, the pullout couch had crumbs and dust on it and we didn't have any sheets for the pullout bed, the floor rug was stained, the bed sinks in on the sides so best to sleep in the middle, there is a hole in the wall where you turn on the water in the bathroom sink, the music note towel holders are not secure, there is ring around the tub inside the tub, the bathroom walls don't go to the ceiling so light bothers everyone in the room, the walls don't block sound from the next room or the bar area. Had to ask people at midnight to stop singing and playing guitar right outside our room because we couldn't sleep. Could hear every word of the conversations in the next room and then unfortunately some intimate sounds I really wish we had t heard Lion's Den: no convenient outlets to plug in a phone to charge near the beds, drawers don't work in the one table between the beds Overall: I really love the hotel and want it to be as good as it can be but it needs some work

Very cute hotel, awesome complimentary toiletries, however the walls seem paper thin, the first night we were lucky and didn't have anyone in the adjacent room, the second night we did and you can literally hear every single sound. Beautifully decorated, awesome bar staff with great drink specials.

If 1/2 stars were an option, I would actually opt for 4.5. the deduction of 1/2 star is due to the parking situation and the lack of clear signage to help guests first understand where they are going. The cost of the rooms may make it difficult to justify longer-term stays, but they are certainly comfortable and modern. Bluetooth-enabled speaker for audio playback, white noise generator, mini fridge, keyless entry, etc. Stayed in the Muscle Shoals themed room. Its walls are adorned with various pictures and artifacts from the Muscle Shoals music scene. It's an awesome room with a lot to look at, and has a large balcony overlooking Tennessee Street. The rooms open to the inside bar area, and any after hours shenanigans can be somewhat disruptive due to the layout. The building is within easy walking distance from many restaurants and bars, as well as a nice park. It also contains a coffee shop that does come in handy from a location perspective, but more on that in a different review. The bar here is a standout attraction. Many craft drinks to be had at somewhat of a premium but well worth it. The young lady behind the bar has many good ideas for this attraction long-term so I am hoping she is able to follow through. She was polite and engaging and clearly interested in her craft. I would absolutely return and recommend to anyone traveling to/through the Florence/Muscle Shoals area.

Stayed here for 1 night while passing through on way back to Texas. Florence is a quiet, quaint little town. The Gunrunner hotel is very much a boutique hotel walking distance from Main Street. The room was large and very comfortable. We thoroughly enjoyed the bar! And, they will bring you breakfast/coffee to your room from the coffee shop downstairs. Would definitely stay again!

Loved this place! Great atmosphere, awesome bar, and the cocktails the bartender made were excellent! Definitely will go back!

this bar was great with an awesome happy hour. no longer. the menu has changed. happy hour is barely a deal anymore. I was here for 10 mins tonight before the bartender even acknowledged me. he was also rude. it was half off margaritas tonight and he charged us full price and then argued with us about it until reading it in the menu. but didn't apologize. then basically threw the receipt at me. I came to this place regularly. I won't be back.

Super cool place! Lovely rooms and the staff is so friendly! Great happy hour specials!

Just stayed here for a few nights with a wedding party and the staff was awesome, rooms were beautiful, beds super comfortable, and the bar was great. Can't say thanks enough for the great time and cool vibe. Planning on staying here again whenever we visit Florence.

My best friend and I stayed at the Gunrunner for four nights while in town attending a workshop. It's a lovely town and we were hoping for something unique in our hotel. I really wanted to love this place, but there were just too many issues. Upon entering, we climbed the stairs (no elevator) to the beautiful upstairs bar area which features a large open space with several seating areas. The rooms are arranged around the edges of this space. So your room opens directly to the bar. Our room was large and airy with wood floors and high ceilings. It was clean and the beds were very comfy. On Wednesday and Thursday, there were only a few other guests. While it was quiet at the bar, we could hear the other people around us so much that we weren't sure that the walls went all the way to the ceilings! Then, Friday and Saturday nights the bar was noisy and boisterous. While it was posted that last call was 9:30, there were people enjoying themselves all night long, until well after midnight. So it was not a peaceful place to rest. Also making it difficult was the fact that the room was utterly freezing! We turned the heat up every night, but it didn't help. Maybe it was the high ceilings or giant windows, but it always felt drafty and I shivered under the bed's coverlet. But the noise and cold were not the only things that interfered with a good night's sleep. There was a blinking smoke detector that caused the whole room to light up! Also we had to put a towel by the door to stop the light from shining in. If these issues don't worry you, know that there isn't any housekeeping! When we returned the first night to our room not made up, we looked more closely into the website and there is a reference to this. I'm just not sure that it is an invasion to my privacy to make the bed and provide clean towels. We had to send an email request for new towels. It took two emails and then we discovered that housekeeping is also the bartender. She was pretty busy I guess but managed to get some towels and an extra coverlet out. However she just stacked them by the bar and we had to carry them to the room. It's really too much to pay for if there's no amenities, we might as well have rented an air bnb. My final issue with our stay concerns parking. There is a free parking lot, but on both weekend nights we couldn't find a space. So while it is true that this is an eclectic space with cool decor and a funky vibe, it's not a comfortable hotel. Sent from my iPhone Sent from my iPhone

This is an amazing hotel. If you have a wedding or just passing through this is the place to stay. Staff is very accommodating to the customers needs. Rooms are individually and beautifully decorated in themes from the surrounding area. Book now!

Enjoyed the bar and now you can order food from any restaurant in town and have it delivered right to the gunrunners bar! Very cool and relaxing

Fabulous place in downtown Florence. The finest bar the city has to offer. The staff is so fun and friendly. A must stop place.