Gut Klostermühle - MADLITZER MÜHLE BETRIEBS GMBH & CO. KG

Never seen such chemistry of people involved in all activities within hotel! Reception, restaurant(David), housekeeping. Everything and everyone seemed to click here. Bravo. We were part of Alfa Classic Club Group. Wonderful location at the end of the world. Couldn't find our way walking around Madlitz lake, we turned around halfway.

Beautiful Location, amazing Spa and great food for good value. Also a great place to hike or get around the lake by boat.

we came here for a peaceful getaway from the hustle bustle of city life, which we got… However, this came with a few unexpected adaptations. The man at the reception was very stubborn and slow, eg. could not tell us the estimated walking duration for getting to places around the resort. We arrived in the dark and were offered neither help with our luggage, nor exact directions. This led to us having to ask for help from a nearby farmer , who led us through the pitch-black forest to our cottage with a flashlight. The cottage was pleasantly arranged. Dinner was decent but too expensive for what we got, the spa was enjoyable, but there was only instant coffee available for 5€ which is slightly questionable.

Beautiful location, nice spa. We were surprised by the service : when we asked about the time our room would be cleaned, we were informed that the cleaning staff came only every other/second day. Considering the price of the rooms, this did not feel right. We had a gallery room, which we would not recommend in future because the bedroom area was under the roof and hot in the summer night (no air-conditioning) and the steep stairs are tricky at night if you need to use the bathroom ( located on the lower level). The restaurant was not open at lunchtime, which is not ideal for guests who come by train and have no car to get food elsewhere. (This information was not provided on the website when we booked.)

Pretty disappointed. We booked a 3-day stay to get some spa treatments and a little timeout from the busy city life. The timeout part worked, the spa part not. It is not possible to get any kind of cosmetic spa treatments here during the week! Which would have been nice to read somewhere (f.ex on their homepage) in advance. We had one massage, but that was it then. Luckily we had very good weather so we could hang out at the pool and go for walks. The breakfast is nice but exactly the same every morning and all over the hotel they only serve machine made or filter/ instant coffees. The included 3-course dinners are okey. Wine selected is small and very basic. Room is nice with a lake view but very warm in the summer (although we had a ventilator which helped).

Cosy rooms, clean, beautiful lake, fresh await, spacious spa and sauna and fair prices. Good in a restaurant rather bland and cooked very subpar, but service is friendly and wine is good. Spa seems to also accept guests from outside which creates sometimes crowds of hurried and unfriendly people. Overall for the price still very relaxing, in summer going to be even better

The location is great, very peaceful escape from Berlin. Our room was a bit of a let down, there wasn't even a shower. The food in general is pretty good: breakfast is great, but the restaurant is not amazing. I had some overcooked chicken.

Great atmosphere, quiet and relaxing.Views and lake were very nice. Food at the restaurant was surprisingly very good! Breakfast was alright. Rooms are large and comfortable. This place is missing signs as it is not easy to navigate it to get to the different houses. Also booking is not straight forward it seems. But overall it was quite good.