H10 Berlin Ku'damm

To start with the positives, the location is quite good and the beds were surprisingly comfortable. We also appreciated the availability of on-site parking, though the number of spaces is very limited — I managed to secure the last one. The room was clean, and we stayed in a loft, although I must admit I imagined something a bit more refined for this type of room. One thing worth mentioning is the bathroom: it has large, heavy glass doors with metal hinges that make a very loud clicking noise when opened fully. It’s not a defect, but simply the nature of the door mechanism — however, the noise is loud enough that it could easily wake up someone sharing the room with you, especially at night. A small detail, but one that definitely influences comfort. The hotel itself shows its age, and a few aspects impacted the overall experience. The elevator from the garage was out of service, which meant walking through staff corridors and back-of-house areas to reach the room — an unusual route for guests. There was also a broken window in one of the hallways, temporarily covered with boards, which didn’t give the best impression. During check-in, the receptionist was rather reserved, though the lady at check-out was extremely friendly, which I really appreciated. Breakfast was very average for me. Everyone has different expectations, of course, but I’ve experienced better options in hotels of the same category. The bar staff was a mixed experience: as I approached the bar to request some ice, one bartender briefly said “just a second” before I even had a chance to speak, which felt a bit abrupt. Fortunately, another bartender noticed me waiting and was very kind — he promptly provided a bucket of ice with a friendly attitude, which I genuinely appreciated. Overall, this is a decent, average hotel for a short stay of one or two nights. It’s certainly manageable, and there are some positive aspects, but based on the price and my experience with hotels in the same category, I expected a little more. This isn’t meant as criticism — simply an honest reflection from someone who’s stayed in many places and likely had slightly higher expectations this time.

Had a great 4-night stay at the H10 hotel. First of all, the location is great. The entrance to the metro is literally next to the hotel, and the Zoologischer Garten Bahnhof is only a 5-minute walk away. The room was clean, all I missed was an iron (but it was brought upon request within 10 minutes). Breakfast is great. Most of the staffmembers were friendly. Last but not least, there is a spa where I booked a massage. An external specialist is arranged for this service (miss Voigt) and she was great!

Great stay in the Zoologicher Garten area. Perfect location, very easy to commute both to other parts of Berlin as well as with a direct train connection to BER Airport. Perfect service, spacious, well equipped rooms with everyday cleaning. Tasty breakfast. Small SPA area, however works well :) Thank you for a nice stay!

My family of 5 stayed here in two rooms. The rooms were spacious and very comfortable. The bathrooms were well stocked with products which was nice if you forgot to pack something. The reception staff was amazing and very helpful with check-in. Upon our arrival, our rooms were not ready and we were immediately offered the option to store our luggage while we ate lunch. Each person we interacted with at this hotel was very professional and each person wanted our stay to be comfortable. This hotel is located next to a train station which is very convenient if you are moving about the city via train. We did not eat at this hotel but we did have a drink at the bar. The strawberry chocolate martini was really good.

Nice hotel with breakfast, the room is spacious, there are lot of hooks and shelves for clothing and to aired clothes. It even has a small refrigerator. Even the location it about 20 mins from central it conveniently located to the U1, U2 abd U3 line and the outer central train lines . The bed it a little soft for me but I had good night rest. The hotel is room is comfy . Highly recommended this hotel. CS was very helpful.

We love the H10 hotels. |We have visited Barcelona before and stayed in the H 10 in the center of the city. Excellent!|My partner and I spent 3 nights at the H10 Berlin Ku' Damm and loved everything about it. The room was spacious, clean and had everything you need and more. Location is perfect, close to the station and other transports. The room was quiet and confortable. The customer service was excellent. |It was a very nice touch to find in our room a bottle of prosecco on my partner's birthday :)|We will definitely return to this hotel and book one of the H10 hotels when visiting other cities.

I stayed at H10 for the Berlin marathon and overall had a great stay. The room was spaceious and clean and near both the S-Bahn and U-Bahn stations which made getting around very easy. The neighbourhood also seems very safe and I felt comfortable walking around late at night and early in the morning. Breakfast had lots of different food options and was always very good! However, it was often quite busy and it took a long time to get seated and to have things like cutlery or dishes replenished. It is worth noting my room was extremely warm, and the staff let me know some rooms do not have AC control and were not able to provide any options for cooling it down. The hotel is also very loud and you can hear everything in the hallway and the room above you. I found it very difficult to try and get some rest after my travel day due to all the noise from what I would assume was the housekeeping team, and some nights from the noise of the room above me or doors slamming in the hallway. I also found that my personal items were always moved around quite a bit after housekeeping would clean my room, more than I've typically experienced anywhere else. I didn't notice anything missing, but it just made me a bit uncomfortable and I opted to not have my room cleaned my last night.

Really liked this hotel, our room was spacious, comfortable and well-equipped (safe, coffee machine, kettle, fridge). The staff were excellent, and the location is good, very close to a U-Bahn station, and a short walk from KaDeWe, Hard Rock Cafe, and the zoo.|Breakfast was very good, and we enjoyed sitting in the bar area in the evenings - I recommend the cocktails!|We found that sound did carry in to the room from the corridor unfortunately, but that seems to happen in most hotels these days - unfortunately some guests don't show consideration for others when they come back late and noisy!|This is the second H10 hotel I've stayed in, and overall they have both been superb.

I didn't use the gym or spa so can't comment on the quality of those. The room itself was very nice and the bed comfortable. The room we had was also very quite which is nice as I was able to get a good night sleep. They did however get confused at check-in which took a while, and the guy at checkout wasn't all that friendly either. But this is Germany, so within the norm of service. Also the front doors are very forbidding. As you walk up they are large dark doors with no sign that says entrance, or indicator that they are the way in. Also, the sensor is set so that you basically have to be right in front of it for them to open. Generally I assume a hotel would want to have an inviting look to it, not a trying to keep out the zombies look.

Great bar and so easy to clean Well, the mini fridge got sorted. It may have taken three visits by three different people, a shrug of the shoulders and a suggestion by me just to swap one with another room, but it got sorted. I've got to keep my lidl bought beer somewhere you know. It's Champions League weekend too, so the place is awash with Adidas staff kicking balls about in the trendy bar and meticulously placing them for some kind of event. But it adds a certain vibrancy and excitement to this slick 4 * ahead of the big game. But even though I've kinda just made fun of the staff, the fact is they enthusiastically tried to fix the simplest thing and they succeeded - eventually. Its location is central for West Berlin which is in the process of rejuvenation, but it's only a skip and a jump to mitte by s-bahn. I also initially moaned about the wooden floor in our room. I'm not a fan, but even that got a reprieve after I dropped chocolate cake on it. So easy for the wife to clean ;)

hello we arrived today 15 august staying in privilege room 413 and we noticed 4 very disturbing facts: 1. none of the room windows can be opened so no fresh air enters the room 2. the bathroom has no ventilation or windows that can be opened so it cannot be ventilated??! 3. the air conditioning is only working in fan mode (it just pushes around the existing air in the room) it does not work in heating mode so you cannot set the room temperature 4. the tv channels are shown in very poor definition the image is blurry and there is only 1 channel available in english. now i understand the h10 hotel in berlin is listed as a 4 stars property on booking.com and this is why i booked it in the first place but are you sure that this hotel deserves this rating?!! because as i see things now: both the hotel and booking.com are deceiving the clients! even worse: it is advertised as junior suite on booking.com but it is nothing but a glorified double room: there is no separation between the bed area and the sitting tv area as any junior suite should have! when we asked the hotel manager to upgrade us by paying the difference to a suite they refused. p.s. i have also contacted booking.com and tripadvisor concerning these issues