Natasha C
Google
Have just returned from a 5 night stay at H10 Berlin. We stayed in room 701. The hotel was great, very clean, modern, perfect location and most of all super friendly staff with a special mention for Miriam, Vanessa and Michelle at reception and also 2 male receptionists whose names I forget , one with glasses from the canaries and the other tall, with glasses and originally from Colombia. It’s your staff that made our stay extra enjoyable. They are a credit to H10.
Nothing was too much trouble for them.
Breakfast was great with a plentiful selection and the bar area in the lobby had a nice chilled vibe and ambience in the evenings.
Rooms were cleaned daily. We had a room with a large shower and would recommend you ask for the special anti slip sheets for the shower as it’s very slippery indeed.
Aircon worked very well and you can also open a window too if you’re after fresh air.
I really cannot fault the hotel as it’s good value for money in a perfect location for exploring the city.
If there was one bit of constructive feedback I had to give - which I did whilst there, it would be the following. Breakfast is served until 10.30 during the week. We had a couple of days where we were informed they were closing the breakfast room to set up for lunch. This they did at 10.35 one day and at 10.45 the other day. They should allow guests to stay till 11 am to be able to finish their breakfast or have a sign at the entrance to breakfast room saying we kindly ask you to vacate your table by 11am. ( not before this time). If you come down for breakfast at 10.29am you need time to eat it.
When I next come to Berlin, I will definitely stay here again.