h27 (Formerly First Hotel Twentyseven)

The hotel was wonderful and should definitely be considered for your next trip to Copenhagen. The location was exceptional and all the major sights were a short walk away. ||We arrived quite early in the AM and there was a room available right away which was great. ||Of note, the hotel has not A/C which isn't an issue but something to flag to guests who make this a priority. That being said, we were in Denmark on the warmest day of the year and the courtyard facing room never got hot. There was a wonderful ceiling fan and opening the windows brought in a nice breeze. ||The bed was extremely comfortable as well and I slept well every night. ||If I was going to be critical there is a lack of storage in the rooms. To us this wasn't a big deal as we were only staying for 3 days. ||The shower was really great, with excellent water pressure.||The breakfast was also delicious and had many great options. ||Overall, I'd definitely consider staying here again in the future.

We stayed for four nights and it was a perfect hotel for us. The beds are super comfy and we slept really well. The location is just by everything you might want to walk to, the Christiansborg, national museum, Tivoli gardens and the railway station. Loads of shops and places to eat nearby. |The bar and outside area is nice too.

The hotel saves money on not cleaning their rooms. The pretense is that this is to save the planet. That is not it. They simply do not employ enough staff to do a decent job and keep the rooms clean.|The hotel cleaned the room on only one occasion during our entire stay. We complained the first time this happened but at 4pm it was too late for anyone to do anything and so we had to have an uncleaned room for that night. We asked for a note to be placed agsinst the room to ensure the room was cleaned - the next day the room was cleaned.|How we should have appreciated this achievement.|Next day we returned and the room was completely uncleaned again, although we had asked specifically for it to be cleaned. |Again as it was 5.30 pm there was nothing they could do at the hotel.||I was and am very unhappy by this service.||Eventually they provided us with another room - which to use we had to pack up to get to and unpack in once we were there.||Not even a I'm sorry from the hotel. Or a bottle of water or coffee to say - gosh this hasn't been ideal.|Just 'I can see why you would have a problem with this' from the staff member.||It is atrocious service. Also we weren't the only people this happened to. The staff pretend this is happening for eco reasons. This is not accurate.

Issam gave us incredible service when we were there. Definitely the best hotel staff experience I have had in a long time. Even though we came back very late, his service was top-notch, 10/10 for issam. Beyond that we were happy with the room and there weren’t any problems.

Have just returned from a three night stay at Motel One on a first visit to Copenhagen. Best thing about hotel is location with all the attractions of the city easily accessible. As my friend and I had requested quiet rooms -aside from the chiming clock until midnight -was indeed nice and quiet. Breakfast very nice and staff lovely. |Rooms small and comfortable and fine for one person. Extremely disappointed with the TV ( or lack off ) situation and after too much time wasted fiddling with my ‘phone to connect to TV and failing each time -gave up. Not a big TV watcher and of course not much time spent in the room but really missed not having a news channel on when pottering around in room or returning in evening. I really think for this standard of hotel easy TV access should be a given. |My friend was surprised to return to her room yesterday evening to find the door wide open and a lanyard with room card in electricity slot which she presumed belonged to cleaner. There was nobody around and she experienced quite a bit of anxiety as she checked that nothing had been taken from room.

For the price point in this expensive city this is a great value. Beyond that you have a great location on a quiet street, spotless environs and room (great shower), a nice lounge with friendly bartenders and knowledgeable front staff. Would

FEDERICO!!!! He is the best bartender in Copenhagen. He made us feel welcome and very well looked after. He is a credit to your hotel. The hotel is very clean and well maintained, a great location for shopping and bars / restaurants. But overall federico was the best thing about our stay!

The hotel is in a great location, within about 10 minutes walk from Central Station, and walkable to major attractions across the city. I've stayed at Nyhavn previously, and this hotel was much more convenient.||The room was small - that's what I booked - but it was comfortable and clean, and the shower was excellent.||We didn't have breakfast in the hotel, but there were places within a couple of minutes' walk for a coffee and pastry.||Staff were really friendly, and it was nice to see the lounge/bar area busy in the evenings.