Haast River Motels & Holiday Park

We appreciated the clean facility and amenities, but were disappointed with our reception and treatment upon arrival at 12:30 pm after driving all morning to reach Haast. We parked outside the reception area, out of the way of traffic, and were prepared to wait in the caravan until 2 pm after we read the ‘office closed’ sign on the door. However, a younger staff member on a ride-on mower aggressively commanded us to leave, stating that we were not allowed to park there. There were no signs of no-parking as we approached the entrance driveway area. We then had to drive downtown and park alongside the road, waiting for 2 pm. At the same time, an older staff member (a lady) approached my wife, commanding through the green net fence in a very hostile manner, that the office was close until 2 pm and that we should return later. We understand why the office is not available between 10 am and 2 pm, that is to allow staff to clean the used facilities. A friendly and inviting approach from the staff would have made a big difference. Not a good representative for NZ Tourism. We travel a lot and have visited many parking facilities and never were treated like that. Caravan sites do not get cleaned and up to now, we were allowed to enter and park after 10 am if the site is cleared. Hopefully the owners will consider a different approach in future. The rule for hospitality is always that the customers come first.

We camped here in our campervan. Super friendly staff, great facilities (well stocked kitchen with pots and pans, plates, cutlery etc). Everything was spotlessly clean. Showers were nice and hot and spacious. Loved the idea of using an old airport hangar for the facilities .. very cool!

We booked in for two nights with our hired camper van 9 & 10th Jan 2026. The lady who met us and gave us all the important information was super welcoming and very informative, polite and well presented. The facilities are excellent, very well laid out, clean and tidy. Gravel and concrete surfaces result in the place being very clean and allows limited mess going back o to the vans. Ideal stop over in this remote area. Highly recommend this as a stop over. Thanks to all

This place is truly a gem at the start of a long journey up the west coast! I randomly stopped in at the end of a cold wet day when I couldn't continue my planned campervan journey through to Fox. And I'm so glad I did! Wonderfully helpful staff, beautiful abundant facilities, hot water (no timer or cost on showers) kitchen full of appliances, excellent laundry facilities, free wifi, a warm cozy communal lounge and play room with pool table and jigsaw set up ready to tinker with! I absolutely loved every minute spent here and will definitely come again, next trip!

We camped in a tent overnight with a dog. Reception was friendly and helpful. Site was a good size and even though the camp was completely full, it didn't feel packed. Facilities were clean and spacious. DoC is about a 5min walk away if you need a dog permit. Would recommend this camp.

We stayed one night at Haast River Motels & Holiday Park and had a pleasant and comfortable experience. We booked the Studio Room with 1 King and 1 Single Bed through Expedia for NZD $197. The room was spacious, cozy and well-equipped with everything we needed for a short stay. The bed comfort was great, providing a good night’s rest after a long day on the road. The cleanliness was also great, with the room tidy and well-maintained. While not luxurious, it offered all the essentials for a comfortable and convenient stay. The setting of the holiday park is lovely, surrounded by nature, peaceful and close to the Haast River, making it a great stopover for those traveling between the West Coast and Wanaka or Queenstown. We also appreciated the ample parking space and the check-in process was quick and easy. The staff were friendly, approachable, and helpful with travel tips. The property offers both motel units and camping options, so it caters to different types of travelers. Overall, Haast River Motels & Holiday Park is a great place for a short, comfortable stay in a scenic location, clean, quiet and conveniently located for exploring the Haast area.

We arrived quite late at night and wanted to check out a bit later in the morning, 30 minutes or 1 hour at most. No flexibility whatsoever was given, we just HAD to leave at 10. Also no possibility to park the car somewhere to just shortly take a shower. We’ve been at a lot of campsites in New Zealand and never have encountered this. We were on a campsite so its not like anything had to be cleaned. The reason they gave is that they need to clean the showers before check in at 2, but it doesnt take 4 hours to clean only 2 showers as thats all there is. Veeery strange

Honestly the worst staff I have dealt with from start to finish. |Didn't find one who wasn't extremely passive aggressive if not downright rude.|From getting yelled at at for ringing to check about vacancies to getting completely ignored when trying to let them know the facilities were broken (not completely ignored but refused to come to the office door in the middle of the day and just kept yelling they were full) to getting stalked at night in the dark (followed us around while walking in the dark then came and stood outside our tent in the dark without saying anything which was really weird and creepy) as well as popping up in the dark if you return to your tent at night to ask what you are doing which was none of their business. |We seriously considered calling our trip short but instead had to find anywhere else to be as much as possible. |They turn the power to the lights off to the common area at night but then hassle you about their no noise policy in the campsite so you either have to sit quietly in the dark or find somewhere else to be. |Honestly the first time I've felt the need to leave a negative review but they really ruined our time away. |Half the facilities we used didn't work either but I guess that's because they aren't interested in hearing about them