Sarah Nuterangelo-Van Leuven
Google
I stayed in 3 separate rooms here during my stay
The first room was small and quiet, room 0-1 nothing spectacular but it was nice and was just what I needed.
The second room I stayed in was very luxurious, room 3-2; absolutely gorgeous with a beautiful view of the piazza and a lovely tile floor, two balconies and a large selection in the mini bar. This felt more like a small apartment than a hotel room and I felt very spoiled. This was the best room.
The last room I stayed in was 0-3 and the worst room. It smelled like urine the whole night I was in the room, and when mentioned to staff they didn’t seem to care. There was not another room to move me to, but also there was not an effort made to try and remedy this either. Very disappointing.
The hotel breakfast here is amazing with a lovely variety of foods. The staff overall is very kind, and remembered my name the whole time I was staying there with them. These details really meant a lot.
The biggest thing that was disappointing was my last night in room 0-3 when it smelled like urine and no one seemed to care to help me.
When I return to Catania I will likely stay here again, but will be FIRM in requesting that I do not stay in room 0-3 because of that experience. Otherwise overall this is a really nice hotel.