Alvin W.
Yelp
There were 6 options when we arrived, and we ordered both the "Luxe" bento and the Unagi bento. Regardless of your bento choice though, the restaurant offers unlimited rice refills.
And I tell you, the rice is amazing. The first bowl of rice is a typical bowl. The second bowl though *always comes with a bit scraped off of the bottom -- a.k.a., the crispy, best part of a bowl of cooked rice. As you wait in line by the entrance, you can see the dedicated rice chef handling 6 ceramic "pots" of cooking rice. The rough idea is that guests are guaranteed to get fresh rice, no matter when they ask for a bowl.
The unagi is also delicious. Perfectly cooked. Granted, there's no crispy edge to it like at one other chain, but it's delicious nonetheless. Their rice is what makes this dish stand out, in my opinion.
We came here twice: The first time we were seated at the "bar" on the first floor. Here, you have easy access to the kitchen, and you can ask the man right next to the chef for rice. On the second floor, we were seated at the window seat, where you get a nice view of the commotion outside. The waitstaff is just as attentive, and you can easily get all of your rice refills as need be.
Highly recommend! The rice is the highlight here, so if you're a rice afficianado (read: a rice snob), then this is the place for you! You're also guaranteed quality ingredients and cooking, be it fish, unagi, etc. but it's not the highlight of the show.