jazzur55
Google
Hellish Nightmare fueled by Extortionists||||785040678||||First, I cannot stress this enough STAY AWAY FROM THIS HOTEL.||Secondly, we planned to stay here for 2 nights and 3 days. At our arrival everything was great. We were having so much fun. We asked to get the jacuzzi ready so we could enjoy the afternoon, I asked for a few beers with an open tab. I traveled with my wife and 5 YO, this will be important later.||It was getting darker and we reserved a fire pit they have, I order a glass of wine and sushi for dinner, we were having a lot of fun. But that changed that same night.||We went to bed early, and we were already sleeping, at one point after 11pm I woke up to go to the toilet and noticed I had some missing calls on my cellphone. Then I checked on WhatsApp and I had a message there, saying the Hotel Lobby was trying to contact me for some reason, they addressed me by my name, they identified themselves as staff of the hotel and had knowledge of the room we were in.||So, I did not think anything about it and replied asking what the matter was, and immediately right after, they called again, identifying themselves as members of a Cartel. I hung up and called the lobby, nobody picked up, so I look through the window and it was all dark. Then a few seconds after that, they call me again, this time through WhatsApp saying they were at the hotel and I was in a bad place at a bad time. They said they were holding all hotel staff hostage in the lobby and to think twice anything I’d do.||They then started a vide call, showing “themselves” with a mask concealing their face and a bullet proof vest with the cartel initials on it.||They said they were there to collect some payment for protection the hotel “missed to make” and, because there were some members of a rival cartel. They told me things would get ugly soon, but they did not want to spill innocent blood, they started asking if we were members of the cartel, if not, then we could leave unharmed.||After a couple of minutes, they said things were worse than they had planned, so it would be better if we left the hotel and stay somewhere else.||We complied as we did not know what was happening, nor I could communicate with the hotel or its staff to clarify the situation. We left, and we were forced to stay at another hotel, with our cellphone on a video call at all time, and the other phone on call with them, they were using WhatsApp video call to watch us through the whole thing.||It was 4am already, so I realized that was not possible, and could not understand why they were making so much time, so I suddenly thought this was an extorsion call and they had us isolated so they could ask for a ransom to our families.||After that we hung up and came back to the hotel Hacienda 1800, we talked to the guard (they have only 1 in a hotel that is in the middle of nowhere) and I explained what happened. We head back to our room and try to get some sleep; at that time, it was 6am already.||||At 8am of the second day, I talked to the receptionist and she said the guard informed her, she then added that this was not the first time this has happened. She told me the manager was aware of this and he would talk to me, but later as he was on a meeting.||I head to the restaurant to have breakfast and after that, I went back to the lobby and demanded to talk to the manager as he failed to contact me.||He then approached me, and we talk a little bit,||He never shown real concern, at some point he even tried to put the blame on me saying “well, you should have known better”||I told him there were 2 main factors that made this possible:||||1. Someone from the hotel staff has provided my information to the extortionists since they knew my name, hotel, and room.||2. They have failed to provide valuable information like hotel staff shifts. It turned out everybody leaves the facility at 11pm and just leave one guard there. There is not any sign stating that nor I was told when I checked in.||If I knew that information, maybe my behavior could have been different as when they showed up on the video call, they showed me their guns and bullet proof vests and then told me they had everyone hostage in the lobby, there was not a real reason to think this was all fake.||Besides this terrible experience we lived through. The manager did not offer anything at all to try to alleviate what happened, he limit himself to offer me 1 free night for the troubles. Which I refused, the only thing I really wanted was to leave the hotel ASAP but had to wait until Wed. since we had no sleep at all, and I was afraid to suffer an accident because of that.||On Wed. when we checked out, I ran directly into the manager and did not even react when he saw me, like nothing happened, he did not try to talk to me, or anything at all. When I was checking out, I asked the receptionist to cancel all tips from my open tab. She complied and to my surprise, one of the receipts was missing, and this was the one I ordered the beers with. When I left the jacuzzi area, I was in a real good mood and left a considerable tip to the waiter.||For some reason after all this happened, I kept on thinking that waiter had something to do, and then when I checked out, having that missing receipt was kind of a red flag. I don’t know if that guy was or not involved somehow with all this, but again, someone from the hotel staff gave away our info to the extortionists or even participated in the act.||||After we got home, I did some quick research and found some info about this new method of extorsion. It is called Virtual Kidnapping.||||So, please avoid visiting this Mexican town at all costs and do not ever even think to staying at this hotel.
