Hacienda Heights Library

3.5 Stars Like many reviewers mentioned yes, this is a neighborhood library, I arrived on a tuesday around noon and to my suprise it was quite busy since its a small library most of the tables were taken and people are not down to share lol, I had to sit in the children's area and it was a bit loud but it wasn't too bad. I didn't come to look at books or use there computer, I was here to food blog/review so I guess you can say its not that bad

Rules were absolutely horrible. You can't even stand up to help someone or a friend. Can't even wait on the porch. There is almost never seats ever. I expected a relaxing study not some place to keep being bothered by employees. At least add more chairs and seating!

Modern and clean library but everyone is loud and not able to concentrate from what are you reading.

A perfect small library, very quiet, not ever too busy, and a nice selection of books. They have many categories of books, but if you go to find a specific book, you may not find it. The book request system does fix that issue, which is fast and simple ; as many books you order arrive at the library within a few days( ordered 3 came in 3 days). They also have a system for people under 21 to pay off debts if you read inside of the library, which is nice. The library itself has a good portion of the library just for kids books, but as other reviews imply, noisy kids aren't too welcome it appears. 5 stars 😀 new security, even though it's a small library, to help people feel more safe.

It's such a nice library. A very relaxing setting. A great selection of books, CDs, and videos. The environment is peaceful and soothing. I have a lot of great memories coming here after school, and the printer here has saved my bacon many, many times. The staff here is very courteous, and helpful. I don't know why there is now security at the entrance, but I guess that is the sad state of modern life.

We normally go on Sunday afternoons with our young kids and never stay there long each time, just returning and borrowing new books. The front desk lady isn’t friendly to young kids. She has absolutely no tolerance to the stepping sound of 2-year old kids. If you take your young kids to libraries, go check out Yorba Linda library instead! They have a lot of kids events on weekends and no kids were forced out of the room because of their stepping sound.

Whether you are a private business or government one, who you put in the front of the office really matters. Your front is the face of your library , so if your front is an easily irritated person who thinks everything is a patron ‘s fault , who doesn’t have even an ounce of patience , then that would be the overall vibe of your whole library. In short , I strongly agree with one of the previous reviews who said this is probably the worst library in the LA county system.If you are having a beautiful day and don’t want someone else’s bad mood affects you, then you should probably drive a bit farther and go to a library where the vibe is more positive than miserable ……

I love this library even though it's so small. They have great books for my kids. They can spend a lot of time here. Before covid, they loved the toys there as well. We are currently loving the summer reading program and I was also grateful for the staff member who approached me and my toddler to tell me about the read with me program as well.

This is one small library but it brings the community together. There were many small children, students, and seniors buried in their books and computers. The interior was very clean and the books well organized.

This is my local library and I appreciate the staff. They're amazingly helpful and kind. They have a wonderful selection of books for kids and activities.

3.5 Stars Like many reviewers mentioned yes, this is a neighborhood library, I arrived on a tuesday around noon and to my suprise it was quite busy since its a small library most of the tables were taken and people are not down to share lol, I had to sit in the children's area and it was a bit loud but it wasn't too bad. I didn't come to look at books or use there computer, I was here to food blog/review so I guess you can say its not that bad

I love Hacienda Heights Library Clean modern renovated before the pandemic Computers on site Website updates Free Wi-Fi Informative librarians Active programs from toddlers to older adults In-Person or Virtual Open 7 days a week except holidays Author Talk efficiently organized, next event will be on Saturday, March 11, 2023, 3-4pm Perfect 10 for a neighborhood library

There are quite times but sometimes it's very noisy with children around and running around . PLUS they close really early like and open late ? .. wtf

I was in the bathroom, doing my business when these middle school girls suddenly opened my stall! Don't know why they would do that or how!! This library needs to fix these locks and also the people inside! Theres all these kids that come here to wait after school and they're very loud. And the librarians are doing nothing. They sit around and talk in these loud voices - isn't this supposed to be a library?!! Also, there aren't many tables here and it's always full. And they have a security guard sitting at the front always on his phone, doing nothing.

3.5 stars! This library is small but appears heavily utilized. There are not many books, but still some good finds. They also have the Chinese Daily Newspaper too, along with plenty of magazines. There is a sizable amount books in Chinese, too. At the time I went on a Friday afternoon after the holidays, most tables were occupied. In terms of accessibility, it appears that the library is in high demand with the limited amount of open seats. I cannot imagine the demand on hot days when people just want a cooling place. It is a bit sad with a small number of tables and books. I'm certain it can be built into two stories, but seeing how other LA county libraries are a bit dated/ small, it doesn't give me much hope. You need to buzz in to use their restrooms, which are located in the front. There is also a refillable water bottle station; love that they're advanced in that regard.

Not good for children. They were hovering around my friends children telling them to pick up the things they were working with from the floor of the children's area as it was a trip hazard, someone else got all over one of the kids for leaning over the side pf the chair as that is a safety hazard, and on and on with each different librarian coming to nit pick. I felt so bad for the kids because they were being quiet and respectful. They were just in the way or not sitting still enough. I have been to a lot of libraries and never have I seen one that is so discouraging for kids. In fact, I have been here many times over the past year and it did not have this anti-kids policy. But who knows, maybe something happened because they also have a security guard at the door. I did give 2 stars because it was clean and organized.

Wow this is definitely one of the most rowdy libraries I've been to. If you're a college student/young professional looking for some peace and quiet to get work done, don't come here. I was in the area and stranded without a car, so I decided to be productive in the library for a day. I've been here since around 10 on a Wednesday. In the morning, there was a story time where kids gathered for stories read aloud. Not ideal for me, but I don't complaint since this is the library providing a valuable resource and fun experience for the kiddos. What I will complaint about is the fact that the patrons are VERY inconsiderate in this library. At my table, there's a guy watching videos out loud. Since there are only a handful of tables here, you have to share for table space. 2 tables behind mine, there's a guy tutoring students in chemistry?? Also out loud, and in normal volume. You'd say, that's pretty distracting, how do you focus? Luckily, the video and tutoring are drown out by literally children screaming and running through the halls, followed by half hearted chidding from their parents. Nothing is being done by the librarians to keep order. To be fair, I'm not familiar with the usual culture and rules of this library. Maybe it isn't a quiet place kind of library. But that notwithstanding, I really wish the librarians would try and keep people a bit more quiet. The bottom line is that, go to Starbucks. Don't study here. Update 1 hour later: Low key wanna take a video if it weren't illegal. Can't make this up. Newly added to the cacophony is (1) a guy snoring hella loud, (2) a lady on the phone arguing, (2) kids playing video games on a computer. #Ded.

Currently living in a stressful environment, so I try to some here as much as I can, and I instantly feel safer and less stressed here. It's quiet and I don't have to worry about tantrums as there is barely any at this location. Also they have a collection of titles with placing stuff on hold made easy.

Staff were extremely unprofessional and violating LA county Privacy Policy regarding internet use monitoring. A few years back, local news media did a report on someone who was using her own laptop in the library to fill out an credit card application and became a victim of identity theft crime. If you are using internet connection here, even on your own personal devices (phone, laptop, iPad), DO NOT access any webpage that is personal or entering your personal information. The staff here do not follow LA county privacy policy. While it's legal to monitor internet use in county library, it's against the law to identify user. But the unprofessional staff here will not respect it and just use your information however they like.

As a resident of Hacienda Heights I would like to heavily complain about the renovation project which last more than a year long! We pay tax to enjoy the library but there's no library at all! It's so Inconvenient ! Please please reopen our Library asap! 2 years wait is crazy

I have been coming to this library for 20 years since my son was little. We enjoyed the programs and activities. Now, since Covid, the employees are rude to the customers, first with the masks, and now for any reason they see us as enemies. The library is not charging fines but they are looking for any excuse to bother the people. One of them asked me if I wrote in a magazine, when I told her I hadn't, she did not look happy at all. Please go back to how the library used to make us happy.

For two consecutive days, 4 out of the 8 adult computers were used by kids to play video games. And there are kid computers for their use.

It's your neighborhood library. Not the biggest or brightest, but perfect for us. Open 7 days a week, it's newly renovated with plenty of staff on hand to help. They have several section such as fiction, non fiction, graphic novels, audiovisual, magazine and newspaper, children, and Chinese. Areas are broken into children, young adults, an general area with tables and computers. Wifi is free. They also have workshops for both adults and children. It serves as a cornerstone to a great community. It's a true show piece, not too big, not too small, just right for us!

Staff is really helpful and the remodel is a huge improvement on what it used to look like. Super easy to order books and have them delivered here too. Yes the kids after school are loud, but honestly what do you expect? Come in the morning or evening if you want a quieter work space.

This library is my favorite and closest to me! This library and the one in Rowland Heights were both newly renovated in the last couple years and are so much more modern and happier looking and pleasing to be in than the libraries that haven't been renovated yet. In addition to all the positives I mentioned in my previous review, I also wanted to mention: They have wireless printing (so you can upload docs to their printer from your laptop or phone), and they have a good large selection of magazines and newspapers here. I went to the library in Ktown over the weekend, and the magazine selection there was much smaller and they didn't have The Economist or The New Yorker like they do here.

Ok fine.. Deleted my 1st comment. I was here 3 months ago.. Giving them 1 star because I hate the place for being very very loud. In fairness today when I went back, the place was so quiet and u really can concentrate on reading- well, except for some people who really cannot control their talking; so far, this library improved! So keep it up! Will be coming back often now. star updating... From 1 to 3

I like that this library is open til 9pm on weekdays. I can study longer after working on days. The only thing is, there are a lot of kids hanging out from the school nearby, waiting for their parents to pick them up.

Not sure why there are so many negative reviews about this library and complaints about the staff. I just moved to the area in the summer and have been coming to the toddler storytime class with my son. Yes it is a small library, but they offer free storytime for babies and toddlers. The lady who teaches the class is very nice, and I have not had any problems with the staff when I have checked out movies. My son looks forward to coming here every week. I have not seen any loudness or rudeness from anyone. There is a computer area for adults as well as children.

Good grief, this is one of the worst libraries I've ever visited! Why is it so bad? Well, first of all, it's small and has a very basement-like feel to it. The employees, which consists of 3 to 4 people, don't look like they're very happy being there either. It's very depressing just being there and study space is vastly limited. Do I even need to go into how nasty the bathrooms are? It's filthy! It smells of old urine that has dried over years and years of neglect. Those who grew up in the area may have a sentimental attachment to this library but for newcomers, this place is absolutely disgusting. The city of Hacienda Heights needs to tear this library down and build a larger newer facility someplace else.

I'm sad that I have to give this library such a low rating. Because of all my find memories of story time here when I was little, it's sad to see the staff not care about the library. It's a LIBRARY, and the staff had no intentions of controlling the after school kids. But I can't put all the blame on the kids. Even the staff were talking very loudly BEFORE the kids got there. Don't come here if you plan on studying/reading.

Tried to study here on a thursday afternoon around 5 pm um... Bad idea! Place was like a jungle. I could hear everything through my noise proof headphones. Could not concentrate at all! Was there for less then half an hour and needed to get myself the hell out! The streets are a much quieter study environment compared to this library, though I don't recommend studying outdoors after dark, it can get rather hard to see O_O

This library is odd. It's very small and parking is craziness. I came around 3-4pm on a week day, let me just say that I regretted that. First, the front of the library is filled with middle school kids, just loitering. The location and library itself is very small so turning into the parking lot I had to be very extra careful not to hit a kid or be hit by a car since it is a very small parking lot. When I entered I thought I was walking into a daycare center. There were kids everywhere and it was extremely loud. I asked for help locating a book and the staff was extremely helpful. However, I was disappointed there was a limited selection of the topic I was interested in checking out. I do like the long hours, they are open late and are also opened on weekends. I personally don't like this library but if I am in need of a book and they have it, I will return just for that.

Took my grand kids for storytelling today, should've known with the parking lot full and needed to park almost 1.5 blocks something was up. To our dismay ( more people than ourselves) were being turned away because they were not ready for such a big turn out and it was full to the compacity. With school out and parents along with grandparents who are trying to keep their kids focus on a few good things to do while out of school like reading or events at our local library. The library should've taken reservations this way in a situation happens like today we would be allowed to participate in something different, or at least would've been told "Sorry we're booked but we're having another one next week if you would like to sign up now, this would guarantee you a spot for the next storytelling." My two grand kids were looking forward to this because they were told about it the day before...it's so hard to get kids to enjoy reading especially being read to and listening to the story...I gave them two stars because of them turning us away and not suggesting doing reservations for the next storytelling...when we were there at least 6-7 families total of 14 kids were not allowed to be admitted...

I use to hang out here back in grade school waiting to be picked up after school. Too bad I lost by old library card, those vintage looking green ones, now I have the boring white ones but whatever lets me check out stuff is fine. The great thing about the LA County Library system is you can put holds on material from all the other libraries with no fees!!! I use to go to the Orange County libraries but they charge you when they have to shuttle material between their library system. The LA libraries actually get new material pretty regularly but obviously the list for holds will be longer so I'd recommend checking their catalog regularly. Another awesome thing about them, you can download music for free! Limit 3 songs per week. I got Adele's new Skyfall song from there

On Tuesday, August 29, 2017, I visited the newly transformed Hacienda Heights library to study for a few hours before attending my Tuesday class at the local Adult School. During my study, at approximately, 2:30 pm, I was surprisingly interrupted with as many as 25+ children storming into the library with very loud voices, laughing, trying to find a place to sit. Either in a chair or on the floor. They continued talking and laughing loudly. Everyone else who was there studying and reading looked around the room in disbelief. Where were the librarians and staff? Why were these children allowed to take over the library? After about 1/2 hour of this chaos, I packed up my books. On my way out the library, I stopped and spoke to a lady sitting at her desk. I told her this was the noisiest library I've ever been in and why is it so noisy? She commented, yes, it's noisy everyday from 2:30-3:30 p.m. because children who attend the local school nearby come to the library after school. I said Really? Is every library like this? Is this the new norm that libraries allow all this noise and interruption? She said I don't know about other libraries, but the one in Hacienda Heights allows children to be in the library making noise from 2:30-3:30, and, by the way, weekends are very quiet. Really? If this is the philosophy of the Los Angeles County Public Library system to allow the library to be used as a social location or daycare center, then I guess I need to find another place to study.

You are old school if you still have the black card with the word "library" in colorful letters across the card! I think the color they issue now is green. Mine is a little faded, but hey, I've had this card for 10+ years! Anyway, the library is conveniently located next to Mesa Robles Elementary/Middle School, which turns the library into a after-school care from 2-5pm! Kids, lots of them, in every other isle, doing who knows what! Although this local library is pretty small compared to the other ones I've been to, but you can now conveniently search the internal database online, and transfer the book to your local library! I have been doing so for a year now, and it's great! This library also has about 7-8 public computers available to all with or without reservation. i love my local library! It is also a great place to put in those volunteer hours they require in HS!!!

Pros include: 1. Not very populated 2. A/C is on, but old and makes noises 3. Free Wi-Fi (requires COLA library card) Cons: 1. Parking lot is small 2. Does not have outlets at every table 3. Small library where the Adult section and Children section are not far apart and whining children can be heard 3. Feels like an older library Summary: Smaller and older library. Good place to get some work done if you are in the area and there are not many people here. Would not come out of my way to go here though.

Fuck man, I thought you were supposed to be quiet at libraries. This is the LOUDEST library I have ever been to. I have my headphones on and I can still hear people. This is so stupid and the employees don't even say anything. There are kids running around screaming. So stupid not a place to study.

The remodeling here looks very nice the library has re opened and it is still the small nice neighborhood library that I remembered.

They have everything I want n need and if they dont, all u havta do is order it n itll b there in a week!

I like this branch of the County Library because it is open later on weekdays (til 6:00 P.M.) than most other branches (which are open until 5:00 P.M.). There are ample tables, most with electrical and USB outlets, and lounge seats. There are plenty of computers if you need to use one. The staff are generally friendly and helpful. And it is usually quiet -- until the kids arrive. If you get to this library before 2:30 P.M., then the library is quiet, accessible, and there is plenty of seating. But once school lets out down the street, the porch and foyer are filled with kids waiting for their parents to arrive. The kids take over all the seats, talk loudly -- oblivious of the rules that libraries should have some quietness -- and sometimes run about. -- And the library staff seem to do nothing about the incredible uptick in noise. In fact, it appears that the staff encourage it. Today alone, I see the staff workers interact with the students, but take no move towards toning down the noise level. So, if you are looking for a quiet place to study, this library is not for your.

It took a year and a half to renovate this library but it looks exactly the same. what did they do everything looks the same all they did was make the library books stacks smaller, paint the walls and they put a couple of brand new toys for kids but they took out all the plastic animals and things the kids to play with I really don't see any difference except for the now you can do self check out which is pretty good but come on a year and a half? I could've done those renovations in a weekend. I wonder if the city let a friend bid on the remodeling. The library looks the same both inside and out. Also the parking is extremely limited here there are maybe 12 parking spots to use. Really, 12 parking spots for the entire city of Hacienda Heights to come and use the library? bring a bicycle or walk because there is limited parking available here. However, library staff have 8 spaces reserved for them and 2 parking spaces reserved for deputy Sherrif who just park and eat lunch or waste time on their cellphones. What a waste of tax payers money. How about the city of Hacienda Heights does something for the people who live in this community and not just those who work for the city or county of Los Angeles.

Before noon a dream, after noon a nightmare full of local middle school kids, who are loud obnoxious disrespectful to library staff, the library should stick the parents with a daycare bill, bcus the parents don't want to leave the kids at home getting pregnant, like all the other kids. might get in the way of their education ,or more retards to populate the library and take up space and be loud also.

This is the most noisy "library" I have ever been in my entire life. I had a woman sitting near me talking on her cellphone the whole hours I was sitting there(2 hours). I saw one guy left probably because of her. I left there too because of her and no enforcement of any disturbance/rules here. I didn't make a complain to the staffs because I saw them very busy baby-sitting local kids and adults. Also, no offense but 10 times out of 10 it's the Chinese language that's being delivered by cellphones in the library.

Uggghhh.....I came to this library because I needed a place to study away from all the distractions at home. Luckily this library is A). Very close to my home and B). open on the weekends I thought "Great! Now I can get some studying done" Jesus christ it was noisy. Are libraries not suppose to be quiet? Between the kids running around and the idiot parents talking loudly on their phones, worst library I've been to so far. The staff consisted of mainly young people and did nothing to bring the noise level down. The only reason I did not give them one star is because the staff are pretty nice, but the noise level is annoying. I think studying at a Starbucks might be better.

Gladly to know this slowest renovation project ever has finally finished this summer! I believe most residents in HH area are happy to have our public library back after more than one year super long wait! Today,I brought my 2-year-old to visit this newly remodeled library because I was told there is a small area good for young children, even thought it's about 20:10 we went, we went there gladly. After I got there for 5 minutes, I can hear an mid-age(50+)Chinese woman behind the counter, helping customers with check-in n out books. BUT, She really talked LOUDLY!!! Why? This is a library, not someone's house, duh????.... The most unpleasant thing made today a no happy ending day is because this Chinese woman was meanly taking kids' toys away from my 2-yr-old girl's hands with SUPER RUDE, MEAN ,throat-not-clear impatient sstone said, WE ARE GOING TO CLOSE! GIVE ME THOSE TOYS!GO HOME! ...............If I wasn't in a library, I swear to God I will yell back to her !!! Such a rude, impolite old woman! How can she work in our library? She acted like "WITCH "to little kids!! My child was almost cry!! She scared so much, never has anyone talked like this to her ever before! So, parents beware of this Chinese woman in Hacienda Heights Public library! Do not let your child have any chance contact her, she MIGHT scare your child, DEEPLY!!!! What a NIGHTMARE we had today !!! I will file another complaint to their SUPERVISOR tomorrow too.

they revamped the place. looks cleaner but children area is small.. very small. the staff also is not very nice. I've been to dozens of libraries and the staff here is one of the worst.

This library is amazing！You can see people talking loud , drinking and eating all kinds of food here .Last time I even smelled French fries ！Yes！French fries in a library！No library personal says anything to stop all these ridiculous situations ,like it's the most normal things to do in a library .Totally confused.So if you are looking for a place for serious study,go somewhere else.This is a library for party instead of study.

This place is pretty small, cold and noisy... It's more like a community center than a quiet library. They open pretty late though, until 9pm Mon to Thur. There is a session of Chinese Books, which is nice, the books are in pretty good condition.

Got issue with their wifi, can't connect my iphone nor laptop. Otherwise the library is clean and comfortable place to be especially during hot summer days. I hates kids/students there making it a noisy place during school years however.

One of the larger libraries in the area. Very busy during weekdays when the K-8 school gets out. Staff is helpful and nice. Love being able to request books from other libraries in the system that are not at this location. Love that it is open 7 days a week. Parking lot is tiny. Activities for children there during the week and in the summer.

Friendly staff and my kids like them. They have a story time and hand-made with children every Wednesday. It's popular and useful to kids.