Hector R.
Yelp
TOTAL DISAPPOINTMENT - So, my wife tells me that - for my birthday - she wanted us to go to Hacienda Muñoz for lunch. Being a coffee junkie all I could think of was the coffee I was going to get to try there! I've seen the reviews, I've heard the talk on the street, I've seen the bags of the aromatic coffee pass by where I work, I was like a little kid going to Disney.
We got there to see the place, try out their food and taste their coffee. The place - beautiful!, the food - very good! They had coffee beer and coffee flan! ( but! here comes the kicker!) when I finally ordered the coffee all I asked for was a regular cup with a little milk to have with my flan! and so I wait and I wait and wait ... the waiter is now sweeping and cleaning up spills from another table and so I wait ... finally, I get my cup of coffee (meanwhile I've eaten have my desert already) I get my coffee and it's just a cup of milk and VERY LITTLE coffee! I asked that, if possible, could he pour out some of the milk and put in more coffee and so I go back to waiting and I I wait, wait... more waiting ... my desert is finished ... he finally shows up with a 'fresh cup'. I put the spoon in and realized that the milk was soured and had curdled in the cup!! Don't you think that being a "Coffee Plantation" with their own Coffee beer and Coffee flan that they would be experts at making a cup of coffee?!!!When I finally got his attention again and told him all he said "oh! Yeah!"
I was so mad right then( not being able to taste this supposedly wonderful coffee!) that I just requested the check. For this! he was quick!! No apologies, no 'let me bring you a cup on the house' or a discount on the check, nothing. I went, walked, ate, drank their coffee beer but never tasted the coffee! TOTALLY DISAPPOINTED