Hacienda Puerta Campeche, an IHG Hotel, Campeche

Upsides: good location, comfortable bed, nice pool. Downsides: dark rooms, thin walls, bad breakfast (horrible coffee, bad service-food was cold, waiter waited till we were done with our meal to bring the requested pepper and salt) All in all: I would have expected a lot more from a 5* hotel but I guess it’s nonetheless the best hotel in Campeche due to a lack of competition.

Of all the hotels we stayed in in Mexico, the Hacienda Campeche is a standout. The hotel is in a beautiful location, just inside the city walls but at the end of Calle 59 which is the main street for restaurants in Campeche. The views from the top of the hotel provide a lovely view across the town. ||It is stunning, the rooms are huge boasting two partner lay down couches in addition to a king size bed. The rooms are sparkling with excellent toiletries and generous shower and basin area.||The staff are highly attentive, they are exceptionally helpful and assisted us by providing a hammock inside the room. The turn down service is highly personalised providing pastries in addition to water. ||The pool is a work of art one, it is a series of arches that one can swim through, some sheltered from the elements some not, but it is a beautiful way to spend an afternoon. The restaurant is also excellent, very varied with local dishes from across the region and lovingly prepared with a view out onto the pool at night. The breakfasts are also excellent and definitely worth having. ||If I return to Campeche, would have no hesitation to stay here again.

This hotel is not actually a hacienda, but a nicely executed cloister within the walls of historic Campeche. It’s probably one of the 2-3 best hotels in Campeche—I would characterize it as a “four star” hotel. It has well-appointed old rooms with character, and quiet, picturesque gardens. The location is great, located at one end of the main restaurant corridor in the old town. The hotel has some parking out front. We did not try the hotel restaurant. The swimming pool is clever, but maybe too clever and hard to keep clean. Indeed, the pool is too popular with the local birds, and there’s a guano problem both in the pool and on the walls of the pool area. The pool area and its maintenance deserves a rethink, but if you’re not planning to swim, you are unlikely to be disappointed by this hotel.

We didn’t stay here but I really wish we did. |Came here for dinner and had an amazing dinner that was not overpriced at all. The service was impeccable. Took a walk around the area and just reminded me of visiting Mexico as a kid with my parents before all major hotels took over these sweet magical spots. It’s truly special place for dinner and for a stay. Dreamy indoor and outdoor pool. |Again, really regretted an Airbnb. Truly wish we would have give them out business.

Beautiful hotel. The pool is awesome and the food is a must. The rooms and beds really cozy. The attention of personnel not so good and if you’re in a hurry don’t ask for anything because service is slow in Campeche. Be aware that in Campeche there’s no Uber or Didi and taxis are very difficult to get.

This hotel is a magical, serene retreat. It is one of the most imaginative uses of recombined historic houses that I've ever seen. The pool meanders through old stone walls hung with vines. The rooms are ample, cool and quiet. There is a lovely restaurant with a patio on the garden where the staff was happy to patiently help with our struggling Spanish.

Ok to be honest, maybe one of the better places to stay in campeche, but due to how it has been build relatively dark rooms. Location in city center is great!.

This old world hacienda is just amazing, in the middle of the walled city it is quiet, restful and unique. The staff is truly amazing, they treat you like a family member. Because of its location it is prefect for walking and enjoying the amazing city. The restaurant at the hotel is very good and very accommodating cooking foods we specifically asked for. We will be back and have added it to our list of favorite stays!!