Hackney's on Harms

If you haven’t tried staying in one of the igloos at Hackney’s, I highly recommend it! The service was great, the food was good, and we loved having our own private igloo. It was exceptionally warm and cozy with heaters, blankets, and pillows, and it was decorated beautifully. The ambiance really made the experience feel special. The unlimited fries were a nice touch, though sharing one basket with a larger group was a bit inconvenient. Overall, everything was amazing and we had a great time!

Had a fantastic family lunch at Hackneys today, thank you to our server Ariel, and the fantastic food runner Nestor who was amazingly kind and funny! Food was all delivered delicious and hot, the Reuben egg rolls are a must try, and I had the smash burger which had so many great flavors! Also, they come in full pints here, so it was a fun afternoon and will be back soon.

Haystack onions are so yummy! The restaurant is like going back in time, but the food was fresh and delicious. The french fries taste homemade and are in a 'bottomless' basket.

The burger was well seasoned and really juicy but I'll have to try it again with another bread other than rye. The onion brick is a fun experience and something you should try at least once. I really enjoyed the service at Hackney's. Our server was very kind and noticed when we were running out of things.

Solid place. Love the vibe. Food tasted very good, especially the Burger. Would recommend it for anyone into fried foods. Even the corn beef tastes fresh. Wish the server was more attentive. Didn’t give many napkins or refills unless asked. It’s either because the restaurant is so spread out or the fact that there were very few servers when we came. There was an issue that occurred… We had a bug appear in one of my tables wine glasses. Really freaked them out. But they were extremely nice about it and fixed a new glass. Not something entirely they could control, but we were inside eating sooooo it was a little weird it happened. Nice and quiet. Good place to come to just relax and eat good food. Would recommend and probably come again!

The ambiance is great and very unique. Haven’t eaten inside but the igloos outside were very memorable; but that’s about it. The cocktails were horrible and the food was just as bad. Burgers had no flavor whatsoever absolutely no seasoning on them. On top of that they were out of steak on a Friday.

I love Hackneys. Their outdoor patio is charming, with lots of umbrellas for those of us who can't handle diret sun. It's set among trees. Very cozy. The food is good. They're known for their hamburgers and their onion loaf. Four of us split the smallest size. And they give complimentary French fries. But the best thing on the menu is the grasshopper dessert. I'd definitely recommend this place.

Asked for loose and crispy haystack but it was a bit compact and softy Yet still good. Burgers and French dip always amazing!

I'm from the area. Brought my soon to be husband here for lunch. After we got our marriage license! We currently live out of state and got married in my hometown. Loved the chill vibe inside. We had a few beers at the bar. And I twisted my loves arm for the onion brick but we got the 1/4 which was just fine. I wanted the 1/2 one. I got the delicious hackney burger as usual! Love this local spot and the food! Great bar tender!

I go here once or twice a year but this time wasn't my best experience. The service was terrible. We sat outside today if that matters The waiter we had I feel ignored us or didn't bother even checking on us. Took 15 minutes for a Diet Coke even. The food was good the onion string appetizer is the best! My hackney burger was good. However my mom's patty melt rye bread wasn't crispy. The outside is lively and nice. Unfortunately based on this experience I'm going to give it 3 stars but typically I'd give it a 5

I have been to both locations, Harms and Glenview Road. The location on Harms Road by far beats the other location. It is a warmer atmosphere, staff are more relaxed, and they make a great Whiskey Sour. Food is actually better here.

First of all understand when you get here you can kiss your dieting goodbye But you will have a great time. I started off this Black Wednesday night visiting my friends in the north burbs of Chicago and people like this place so I went. This place has been here before my grandmother was born The famous hackney onion rings had to be ordered. I'm don't want to know about my sodium level. The onion rings look like they could be a cake My friend had a hamburger and I had the ribs. I think there is a hospital nearby which is good considering the menu. I am kinda joking. They also have a salad should you wimp out and not want to consume 2800 calories every half hour

Hackney's is an 80 plus year family local establishment that we need and want to succeed but it needs help. Some people might call the decor country house charm, I say it's run down frat house. When was this place updated? The staff is very friendly and young. We were a party of 8 with many kids. We opened with the famous onion ring loaf which was bland. It needed something, not sure what, maybe salt. Our server was very helpful and suggested all the kids order from the kids menu. We have some teenagers though that prefer the adult menu. Overall, the food was very bad. Hamburgers came out over cooked or undercooked. When a 13 year old boy say his cheeseburger was terrible, that's bad. Family style fries were luke warm and bland. Kids all got a small (I mean very small ) scoop of ice cream which was enjoyable. Someone needs to take a step back and take a good look at the decor and food. Every town has one of these old dinosaurs that people keep coming back ( I came here as a kid). I don't get it given the results and cost of experience.

This was my first visit to Hackney's in more years than I remember. It was Memorial Day and we decided to go out, rather than barbeque. We all felt like burgers, and that's what Hackney's has always been known for. We checked both locations - Lake and Harms and decided on Harms. The Harms location does not take reservations and none were available at the Lake Street location. We were seated right away. It was a little cool and they don't have heaters, but it was tolerable. The service was great. We were seated right away. They immediately asked about drinks and appetizers, and we ordered 1/2 loaf of onion rings to start. Although I'm not supposed to have gluten, and the rings are dipped in flour, I did sample one small one. It was great. I can only speak to my burger. First, gluten-free buns tend to be very small. Not this one. They use a brand called Udi's, which I regularly get for home. I need to find where to get buns that are a big size like they have. The burger came medium as I ordered. It wasn't quite as good as I remember it being before, but in honesty, that was more than 25 years ago at a location that isn't open anymore. The fries come served in one large plate for the table. They don't put a serving of fries on everyone's plates. The fries were crisp (the way I like them) and not too salty, which was also good. Unfortunately, I forgot to take pictures, so nothing to show. (I can't believe I forgot...) It was a fun experience. Next time we're there, and we will go again, I'll try something other than a burger.

This is a 4.5!! I love old school and I love quality burgers. Hackney's on Harms is a historical institution. Cute outside accommodations, but I don't like eating outside. In lieu, I chose a booth in the bar. Tap beer selection was nice. The service was attentive, polite and professional. Now to the food. We ordered a quarter order of the famous fried onion strings. Absolutely delicious. We both had the Hackney Burger, and the pictures say it all, perfect medium rare. The dark rye bread is a different take, but I'd take a bun next time. The fries are bottomless and hot/fresh. Cole slaw was also a different take. I liked it and the wife did not. Bonus slaw for me!! The only thing needed is it may need a little update. Alas, but then it wouldn't be the same historically correct landmark. Definitely worth a try and keep up the good work at this historical gem.

My friend and I have met at Hackneys on Harms for the last fifteen years at least. I will usually get a 4oz Hackney burger and they get the French dip. Today we started with the Original French fried onions (1/2 brick) which was still more than we can eat but it's a fun tangled mess of thinly sliced deep fried onions stacked tall. They got the French dip again and I went for the Hackney burger (8oz) with cheddar cheese without the bun. It came on a platter with a tomato slice and iceberg lettuce and I requested grilled onion. I forgot to take pics because we were busy catching up but the meals come with fries for the table (unlimited) which we never get more of because there's no need. Our food was good as always. During nice weather the patio is delightful with a nice breeze blowing and the umbrellas blocking most of the end-of-summer sun. It's almost like eating on your neighbor's patio because this is a residential neighborhood and it's pretty quiet and there's pretty flowering baskets. Stick with the classics and you can't go wrong. I hope my friend and I can continue to meet here for many more times in the future.

I'm giving 4 stars specifically for the igloo experience. It's incredibly charming, surprisingly warm, and so fun to do around the holidays with family. That being said, the food is very lackluster and incredibly under-seasoned- make sure you have salt and pepper on the table! I stuck with a shrimp cocktail because the food was so bland. But our waitress was great!

Unfortunately my last review was removed although it was completely factual. Server was so sweet but my husband's ask for candles for my birthday dessert was ignored twice, the drink I ordered was made completely wrong, the fish was soggy and the potatoes were cold and greasy. I did message the owners before posting here and heard nothing. I loved this restaurant and have been going at least 1-2 a year for 8 years and loved it. Just a bummer.

Been a Hackney's customer forever. Love the burgers and they have a great Reuben sandwich as well. Can't skip the fried onions either. The Harms location is a quaint building with a huge outdoor patio. Great place for outdoor dining. Enjoy!

Wonderful bison burgers - my fave! French fries are excellent, too. The patio dining is great. They had igloos the last few winters; hope they continue the practice. Dining room can be a little crowded. Unless you really like bagpipes, I'd avoid St. Patrick's week, though. Very festive, but really, really loud.

The most perfect summertime patio in the suburbs. I judge a sandwich place on their french fries, and they were incredible and bottomless! Service was great too, no complaints whatsoever. I haven't been to Hackneys in YEARS but was so impressed upon my return. Can't wait to come back at least a couple more times this summer.

THAT CHEESEBURGER!!! OMG, so good. Juicy, delicious, and I LOVE that it's on rye bread. Perfectly cooked and just fantastic. Hackneysburger on rye, medium rare, cheddar cheese. PERFECT. The Onion Loaf thing - I was not a fan, it tasted greasy to me. However, my boyfriend absolutely went nuts for it, so your mileage may vary! We were there on a day that was rainy, but I still wanted to sit out side. No problem! There's a big awning overhang at the bar. Just perfect sitting outside when it's lightly dripping rain. SO chill!

So the one location on Lake Ave was slow but at least this hackneys is faster......however food is the same average waited 30 minutes for a famous hackney burger. The burger was so dry....i basically had a beef jerky patty. However outdoor seating is nice

Best chicken wings than any place I know in Chicagoland. But let's face it, the burgers are what has made Hackney's on Harms famous to all the locals as one of the best known places with charm, ambiance, great service and wait.... Did I mention the onion rings? Fabulous all the way around. Leave a little room for the key lime pie.

An amazing night at this spot . Great food and ambiance. Will definitely be back . The outside igloo was a bonus on this rainy night. The food was delicious and plenty . Service was really nice and made us feel like we were v.i.p's .

Hackney's On Harms never disappoints! Great Sunday night dinner with the family. We had an assortment of Hackney Burgers, Bison Burgers, and Beyond Burgers. All were so good.

Outdoor eating area is comfortable. Service was good. I really don't know what the hype is about with their burgers though. I had the classic Hackneysburger on rye cooked medium rare with cheddar cheese. The burger did not taste seasoned at all. The rye was a spongy bread that did not stand up well to the burger juices. And we were presented with a small (6" maybe) plate of mediocre fries for the two of us. There are plenty of excellent burger joints in the north and northwest suburbs. I won't be wasting my time at Hackney's on Harms again.

All of the Hackney's family restaurants are fantastic and provide the same high-quality customer service and food. Tonight we went to Hackney's on Harms and sat in the covid-19 safe and winter weather safe igloos! It is very strongly recommended that you call in advance to reserve an igloo and you should know that the igloos are only reservable into our blocks so they can serve more families. They are nice and toasty warm and very enjoyable. As per usual, I had a Hackney Burger. Tonight I had bacon and cheddar. The bacon was overly well done and crispy crumbly, not very good. The burger was perfectly medium-rare and closer to rare. As well, they had run out of pretzel rolls and so we had a dark rye bread, which was fine. We were disappointed in the iceberg lettuce and barely orange tomato. I think Hackney's could have done better with a nice Leaf of leaf lettuce and a more ripe tomato. The bottomless french fries were good as always. The server brought my Johnnie Walker Black with no ice although I requested some ice. It wasn't a big deal but it was noticed. I think today was an anomaly because usually Hackney's is so much more on top of their food game. I will be back, of course, because 45 years as a customer has shown me that Hackney's has been top notch 97% of the time!

We ate dinner in an igloo last night after going to Botanic Garden Lightscape. Igloos are adorable, they're on the outdoor patio which is also lovely. The holiday nights are aa really nice addition. Igloos need to be reserved in advance, and seat 6. The igloos were great. Service was great. Food was fine. French Fried Onions: I thought these were so dissapointing. I love onion rings, and so was very excited to try these. They were bland and not crispy. They came with cocktail sauce not ranch. Beyond Burger on a Pretzel roll: fine. Unlimited plate of fries for the table: I thought this was very clever. I think we got the perfect amount without much waste. Fries were decent (which is a compliment. Chocolate mouse cake: good. There were so many options for desert and they all sounded good. Kids meal hot dog: my picky 5 year old happily ate the hot dog, apple sauce and pickle. So

Feel in love with Hackney's year ago when moved to city and had Printer's Row location. ALL food is excellent and worth coming out to this location especially when have live music. Lovely outdoor ambiance. Great drinks and many options! Have both indoor and outdoor seating options so like the variety. Favorite for many folks who have found this family restaurant and now feel like part of the fan club!

Favorite restaurant literally eat here like 3 times a week 1). Order my iced tea 2). Order two kids mac and cheese 3). Get two scoops chocolate ice cream and leprechaun pie 4). Hit the bathroom because your lactose intolerant 5). Leave a 100% tip 6). And last but not least, sugar high... 10/10 experience I RECOMEND!

My boyfriend and I came to Hackey's after a dance recital in the area and we're happy to be seated right away on the patio. Service was prompt and it was cool to see that they rolled things in on a cart from the nearby kitchen. The patio was really nice (aside from the plastic chairs) and everything went smoothly. We do wish that our waitress would have been just a bit more attentive with drinks and such, but otherwise great. We both ordered burgers and an onion loaf which were delicious. We then had some ice cream to finish off the meal which was probably a bit too much, but great nonetheless. Will be returning to this location on a nice summer night.

We stopped in one late afternoon after seeing this on DDD years ago. Place was dark & quiet, which I liked The Hackney burger was just ok, I got mine on Rye Wife had the Reuben & it was just ok too Fries were plain 2 lunches with sodas $45 B4 tip

Place is an institution. Hope it never closes. But menu is too small. Pretty much all sandwiches. Classic hackney burger and the bang bang shrimp appetizer are the best things to get Forsure. Rueben is super hit or miss. Drinks are okay. Staff is funny and friendly. Definitely serves a purpose

We are visiting family in Chicago-Wilmette and when I said I was in the mood for a burger, the response was Hackney's on Harms. So we went - and it was as if we weren't in Chicago anymore. The setting outside was picturesque with large trees intersecting the eating area. It all starts with 'the Brick'.....a delicately compressed brick of perfectly sliced fried onions - with thin strips wrapped around the savory innards of the onion. It was as unique as it was delicious. We then moved on to the main course, the Famous Hackneyburger. I had mine with cheddar cheese, grilled onions, lettuce, tomato and lots (and lots) of ketchup. The burger tasted great, but needed more seasoning and I would have preferred if it had a crisper, or charred exterior which might have sealed in more of the juice. Nonetheless, it was tasty and satisfying. My friend had the same, except with blue cheese and also felt the same about the burger. I'll be back someday....for that Brick!

So my family wanted to try this "outdoor igloo" dine in experience that they mentioned that they were doing. Since it's January and there aren't too many places you can dine out, we thought we would test this. As you can see by the picture, each group gets their own little igloo in the garden where the server hands drinks and food through a flap. We went at night so it was very cozy and slightly romantic looking . We were a little concerned on the temperature inside, but they put enough heaters inside to make it warm. If still chilly, they had blankets. I took my coat off, but kept my hat on (I was wearing an ugly sweater). As for the the food, it was excellent. They are still solid on their fried onions and burgers. My mom got spicy fried shrimp which was excellent and huge! The only downside was there was a few mixups in the cooking of the burgers and the portions seemed a little smaller than usual. It wasn't a dealbreaker for us and the server hinted that she could fix the mistakes (not enough fries/onions). It also appeared that our server was having a little trouble with the ice around our igloo. Not her fault, but they might have been able to salt it better for her. The weather was ok tonight, but it might be troublesome if it gets colder or more snow. Still, I would highly recommend coming out to the igloos during these times. It's nice to support a local business and this is the original deal. It's well worth the trip and we will be back with the rest of our family!

The service was good. Food was just okay. Our group started with the onion loaf, which was just average.. We ordered the "famous" Hackney burger on dark rye. The burger was bland and nothing special. The dark rye was good but did not hold up and turned to mush. We also ordered a patty melt, pretty much the same as the hackney burger but the dark rye held up a little better as it was grilled. In addition to the burgers we also had salad with grilled chicken. The salads were again, just okay. The atmosphere was old school rustic, which was nice. The cost of four meals was comparable with other restaurants. We might be back for a drink but not for the food.

Perfect. No notes. Love the old school, great menu & staff. We prefer the bar inside, but with this gem there are no wrong answers:)

Waited twenty minutes for someone to acknowledge our existence. Told my wife we were leaving then suddenly a waitress came over to take our appetizer orders to lock us in. The food took nearly an hour to come out and it was bland, cold and poorly cooked. I ordered a medium rare burger but it came out well done. Wife ordered a strawberry spinach salad and they didn't even out the hardboiled egg in it. A disaster of a meal. Will never go back to this place. Everyone else in the restaurant was at least 70 years old.

The atmosphere here gets 4 stars but the food is just average. My boyfriend is from Chicago and he took me here for lunch after our workout Saturday. I loved their patio! They had beautiful plants and an outdoor bar that had great mimosas. The food menu is pretty basic- sandwiches, salads, soups, etc. I had the grilled chicken wrap and it was tasty but nothing super special. Jamie said his burger was good and I believe that is what they are known for. I suggest going for mimosas or sangria and maybe just getting some appetizers. They do have bottomless fries if that is your thing :)

This is no longer the Hackney's I'm familiar with. I ordered a Reuben sandwich and got a sauerkraut sandwich with one layer of corned beef. In the past, you never had to ask for cutlery and condiments, now it's a true disappointment. Yet, they are charging more and you're getting way less for your money- NO MORE!

Grease fest! Great ambiance but food is all greasy! Service was awesome! I would go back for drinks only, not the food.

Hackneys Circuses the out door domes were cool. My first experience in a dome. Amazing how they are so resourceful. Service was very pleasant but hard to find served through the dome. Onion stack was good no salt on it which is better for you . I ordered a quarter pound Hackney burger medium rare the meat was good it was unsalted I would have love the bun toasted it came with a huge amount of lettuce and a tomato but no pickle they brought one plate of french fries for us my friend had vegan burger and the fries were cold I asked for hot fries they brought me more fries that looked like they double fryer it by appearance of color , unfortunately those were not hot either . It was interesting eating in our heated dome and the history . The food was not that great. It's been about 30 years since I was at Hackneys ( lake Zurich ) Kind of nostalgic Nowdays we have incredible burgers . The flavor fell flat and I like more details when it comes to my food no pickle on my plate either.

Food was just ok, but service was good. Everyone raves about the Hackney Burger, but I was not impressed.

Charming atmosphere. Outdoor patio - nothing fancy or pretentious Food was good ( had a salad but burgers looked fabulous)

This is an old school joint in the burbs that I probably go to 1-2 times a year: for The Doctor's birthday and for Daddy-O's birthday (The Doctor's dad). The interior of the restaurant is dated but clean. For me, it feels like I have stepped back into a time machine and entered a supper club, except for the flat screen TVs. The times we have been there, it is an older crowd, not many kids. There is an outdoor seating area, but we have never sat there. It looks inviting, but there has always been a wait to eat there and I don't do long waits. The food is solid: burgers are good, the fries are hot, but reviewer Matthew K (Lincoln Square) summed it up: "They have fresh beef cooked to a medium rare; they will gladly place plate after plate of freshly fried fries in front of you. The cole slaw is delicious. This just doesn't stand out or make it destination worthy." For the record, the coleslaw is good, but not KFC good (love that stuff). If your party all order sandwiches with fries, they bring out one plate for the table, with the concept of unlimited fries. I would prefer to have my own fries on my plate instead of sharing or having to wait for fresh ones to come out, but that is how they run the show. I do enjoy the times and food when I am there with the family, but it is not a place I would just pick up and drive to for a meal. I do think some of the food is overpriced ($13.95 for potato skins), but I will give them four stars for having splits of bubbles and Reuben egg rolls. Those egg rolls could almost make me drive out there, but I can get those at Hawkeye's on Taylor's in Chicago. I do like the burgers and stick to those. Made the mistake of ordering a beef sandwich. It wasn't bad, but it wasn't work $14 (at the time). For my money, the burgers are the way to go. They are of a decent size and are tasty. I am sure I will be back there next year when it is Daddy-O's birthday. I will get my egg roll and burger fix then.

Love the fries (well done), crispy onion burgers were great! Although, it'd be nice if the pretzel buns were toasted or warmed since there's an up charge for it (instead of just putting a burger on a bun). Service was great, kudos to Grace!

Picked up carry out from here last night. Burgers, patty melts and onion loaf. Burgers were dried out gray pieces of meat. The onion loaf was packaged in a paper box and the grease leaked out of the plastic bag and onto my pants, ruining them with grease stains. I just got off the phone with the owner, Mary Welch, who accused me of lying about it! I even went right back to the restaurant an hour after we ate the food to show the manager what had happened. The pants were $100. Ms. Welch "conducted" her own experiment to try to duplicate what happened to me, and since it didn't happen in her experiment, she inferred I was lying about it! I was offered $50 for the pants, and before I could give her my information about where to send it, she ended the conversation. I called back and she is now refusing to give me anything! Totally unacceptable!

got a brisket sandwich no meat in the bun.asked for fries well done they came barely cooked. ordered a cocktail was filled 3/4 for $14 outrageous.this is the most overrated place I've ever been to.

More like 1.5 stars and that's being extremely generous. Decor is old and tired just like the food. Hackney's used to be my go to for Patty-Melts. I will never patronize again. I believe only a couple of locations still open and can see why. Throw in the towel and sell the property, then retire.

When to Hackey's on Harms with my wife we got there about 830 pm. The food was just okay the service was terrible. We were the only people sitting inside. If the waitress wanted to make sure to lose a customer she did a great job.

I truly enjoyed my dining experience today. These are very stressful times especially with covid and with the amount of racial tension in the air these days. Mike was our waiter and he did an excellent job. We also met the owner and two other servers that were very friendly to us. Ask for Mike, he's the best. -Jack Daniel's sisters.

We were invited to a birthday party there. It has probably been 30 years since my last visit. I was very impressed! They have changed with the times and have adjusted their menus to include gluten free and current health options. A couple things that have not changed- great onion loaf and super burger. Staff was friendly. The facility feels like an ancient museum and could use some upgrade. Impressive large parking lot. I'll go back sooner than 30 years.

Been here many times. Old school NorthShore location. I must say the place and the staff are looking pretty bad. A good cleaning and some new fixtures would go a long way. Food could use an upgrade also. That said, I'll still go there once a year...

Go for the patio! Do not go for food (lousy), good service (seriously?), hot food, (after 30-40 minutes waiting, your meals have been sitting out, will be served at room temp, if you're lucky!). Think about food safety!! Like nature? Look for the family of skunks and raccoons that visit the patio daily searching for table scraps. Hope you don't get sprayed!! Parking on the street is safe, until some drunk sideswipes your car. Got a problem with poor service or cold food? Don't complain, Hackney's management will ask you to leave and not ever return to their establishment. They don't care about service or food!

Traveled out there because of their outdoor private globes--which were amazing. They were still decorated with lights for the holidays, have cute pillows & blankets, and they're super warm. They even have little service windows that open for food to be delivered so they've really thought of everything here. Ambiance definitely 4.5 stars and exactly what we were looking for. But it kinda stops there. Partner and I both got the famous hackney burger and we're confused why it's famous. Just a run of the mill, unimpressive burger. Maybe we erred by getting it on a bun as opposed to rye bread? No real flavor to speak of or anything that made it stand out. It's served on a sad little plate with a separate plate of fries to share. Just not what we expected for a signature dish. Started with potato skins which were "fine" but nothing special and could have used more cheese. Food is 2 stars. Would definitely not be back in warmer weather--might come back in winter but only for the dome option since other places don't have them so much anymore. And this time I'd probably just keep it safe and get a grilled cheese.

Hackney's on Harms Rd. is a wonderful little restaurant for a good meal with the family. It's just a much more condensed version with a smaller sized restaurant and menu than the one on Lake Ave. It is also very casual too. When we got there last night around 7pm which is a little late for dinner it was still very crowded. We waited about 15 min to be seated. There seemed to be alot of regulars who dine here. I would say if you came for a first time, you might be confused like I was of what the draw is. The atmosphere is quaint and seats are very close together, borderline too close. The food was actually pretty good, and I would say it reminded me of diner food. Not amazing but consistent and homey. Sometimes that's just what people are in the mood for like we were. The service was very good. Our waitress was on top of everything and we never ran out of drinks. Everyone was satisfied with what they got too. When the weather gets nice I was told there is outdoor seating available. I would go back again to enjoy that!