Hagi no Yado Tomoe

Our stay here could not have been more perfect. From the moment we arrived we were looked after superbly. They could not have been more welcoming or helpful. The dinners and breakfasts were simply delicious and most inventive. The hot bath was attractive and inviting. My husband left his walking stick behind and they very kindly forwarded it to our next destination the very next day. What service. I cannot recommend a stay here more highly.

My wife and I stayed at this beautiful ryokan for two nights and would have happily stayed much longer. From the very beginning, the experience was outstanding. The staff was incredibly friendly, helpful, and attentive at all times. We felt genuinely welcomed and very well taken care of throughout our stay. We especially loved the thoughtful detail of having our names displayed on a small sign outside our room, which made the stay feel very personal. Upon arrival, we were also welcomed with a delicious and refreshing welcome drink. Breakfast and dinner had to be booked in addition, which was absolutely no issue given the exceptional quality of the food. Every meal was beautifully prepared and served directly in our room. The presentation and taste were both outstanding and made dining a real highlight. We also had the opportunity to add fugu as sashimi and shabu-shabu, which was an unforgettable experience. The quality and freshness were remarkable. The in-house onsen facilities were nice and provided deep relaxation after a day of exploring. Everything was spotless, calm, and perfectly maintained. The atmosphere of the ryokan was serene and authentic. Overall, the stay felt special from start to finish. It was truly a perfect experience, and we definitely need to return as soon as possible.

Hagi Yado no Tomoe is an elegant inn near the train station with beautiful rooms and exceptional food. While this inn is simple on the outside and located in a business district near a canal, once you step inside you will find an elegant refined refuge in lovely Hagi City. Every detailed speaks to the refined taste of the Okami of the inn, an elegant, kind and refined hostess. My room was very large for one person, every detail was lovely and spotlessly clean. The food was beautiful and superb, with each course so beautifully presented. I also purchased some pottery from the small, curated collection in the lobby, and went on a tour of a sake brewery and had a wonderful experience. My only wish list is for there to be coffee available in the lobby early in the morning before 8 am, ideally by 6 am when the onsen baths open. In addition, the corrosive nature of the hot spring bath has caused some condition issues with the windows and stonework in the men's bath, so it may be time for a slight renovation to return it to the high quality condition of other parts of the inn. But these are minor suggestions. Overall the inn is perfection. I loved the kind staff and am grateful for my overall wonderful experience with them in Hagi.

We’ve spent 3 nights in this wonderful ryokan which is ideally situated to visit the numerous attractions of Hagi. We had a tatami suite opening on the beautiful garden, and was very well equipped. The public baths use sea water. The cuisine quality is of the highest standard for a price which remains reasonable. Service is impeccable.

Service was really first rate. Despite our not speaking Japanese, the staff were always patient and helpful. They guided us in adapting to the Ryokan customs and provided very personalized service without being intrusive. The gardens and facilities are well maintained and create a serene experience.

Although the email responses were slow, everything we communicated was taken into consideration when we got there. When we arrived, we were greeted nicely by all the staffs and served a welcome drink which was a local drink using oranges taken within the city. The dinner course we had was amazing, so was the breakfast. The rooms, cleanliness and service were impeccable. The onsen/public bath, although it is smaller than the other typical Ryokan, had everything we need, clean and nicely kept. I have no complains whatsoever and we had a great time during our stay. Thank you very much and I hope we will come back here again! :)

This is very beautiful place to stay at. The Ryokan is just a few minutes away from the Higashi-Hagi station, on the river. The whole setting is beautiful, and the service very good. There are Onsen to enjoy and the japanese breakfast was also very tasty. The only small negative point: they dont have laundry service. I guess this is because most guests stay for only 1 night.||||The rooms are big and absolutely beautiful. Its worth getting a room with garden view, where there is an beautiful "terrace" into the japanese garden - absolutely stunning !

I will miss this place. All of the staff, will go above and beyond to assist you during your stay. We especially appreciated their hospitality, definitely the best in terms of hospitality out of all the hotels/ ryokans. Although the public bath could be bigger, the rest of the ryokan more than made up for it. Coffee is provided in the morning.