Hagi Royal Intelligent Hotel

Excellent business hotel. Rooms are fairly large with a functional desk area and a good barhroom area. Good Japanese breakfast offered for no additional cost. There is a nice rooftop area with benches. Interesting and quirky collection of art in a meeting room next to the breakfast area sets the Royal Intelligent apart from chain business hotels. The location is convenient and functional. Next to train station and a bike rental, however lacking in charm and with few restaurants nearby. All in all, a surprising bargain.

Excellent value for money. Good size room, clean and modern, plenty of free parking and nice Japanese breakfast included. Japanese language required.

Decent hotel next to the Higashi Hagi station. Very convenient for a short stay. The only small problem I had it was very hard to communicate with the hotel staff. Apart of that all good! The bus to  Shin Yamaguchi also depart right outside the hotel.

This business hotel right next to JR Hagi East station is cheap yet has everything a traveler needs (seems also popular with couples ) and the beds were comfortable. |Amenities include tooth and hair brushes, respectively shavers, hair dryer and even heated slippers! |Toilet and shower stall are separate (always a nice feature) and while there is no bath tub the hotel offers a public bath (sento) on the 4th floor. The toilet is a Japanese high tech one (by now customary in Japanese hotels) with bidet and cleaning functions (see foto).|A small breakfast buffet is included in the room rate. |On the 3rd floor (reception area ) there are vending machines offering soft drinks, beer and instant food at only a very small markup. A pool billard table and some exercise equipment are also available.

Hotel had all amenities provided where you do not need to bring your personal hygiene (toothbrush, razor, etc). Breakfast came with my booking, food that will start your morning. The room was large, great for foreigners who's accustomed to larger space.One negative aspect is that the room we stayed in had a an unpleasant stingy smell!!!

I don't understand what people expect from this hotel, it's clearly a budget hotel and they tell you that on a sheet of paper when you arrive. The room was large and clean with a great view of the river leading into the sea. The breakfast is basic, but it is all you can eat/drink. There is a room where you can wash your clothes. The hotel itself is in a fantastic place, about 10 seconds from the bus stop and train station. It's quite easy to walk to the centre of town. In life, you get what you pay for but in this case, you get more.

DO NOT BOOK HERE unless you want a smoking room. I booked a non-smoking room a week in advance and when I checked in, the staff said there are only smoking rooms left. This is a blatant breach of contract! They give you no other option than to put up with it. According to other reviews on other platforms, it appears that this hotel deliberately overbooks the non-smoking rooms. And if you're an asthmatic, don't even bother, the floors reek of smoke. One star for the free parking space, one star for the new shower cabins.

We stayed here overnight. The reception was not so japanese, almost no omotenashi. Just basic "hi" and "here's the key to your room". The hotel is very old fashioned, the decoration was very kitschy. So many arts that doesn't belong to each other. What we loved was the room and the big bed. It was big and very spacious! And the view, amazing! There were so many informations inside the room and so many books to read and if you find them interesting, you can buy them from their souvenir shop at the 3rd floor. The next day, breakfast was, well, it's like being in the army. You wear plastic hand gloves and then you fall in line. Then the food was, well, you can't choose, you get what they have there. A teeny tiny bowl of salad, tiny bowl of japanese entree, a bowl of miso soup, sausage, prepared onigiri with furikake on it and 2 pcs of sliced takuan (marinated daikon). Bread, well you have to wait for a loooong time before they fill the small cabinet, which they never did while we were there. The other guests (from south korea), took them all (3 rolls each person!). You can get drinks from a vending machine (coffee and tees). The woman who oversees the breakfast hall was so busy organizing the used plates and utensils on the side of the room and it was loud. The clanking of the plates, forks and spoons was so distracting, the mood was so unpleasant. My husband and I left immediately after eating, it was an uncomfortable atmosphere. When we got back to our room, we were suprised to find a newspaper clipped beside our door. That was a very nice touch of service. We liked that a lot. The hotel would have been better if they improved their employees behavior and customer service. They gave us a feeling as if they hated their job and we guests are a bother to them. It felt so awkward. And one last positive about the hotel is the location. It is standing beside the train and bus station. Very convenient. Will I recommend this hotel? Yes, for the location, room size, big bed and nice view and IF you are not bothered by bad service and boring breakfast.