Haka House Rotorua

Good location. Park at street nearby for free parking overnight. no lift, so if located at higher levels, will need to carry luggage up. no toothbrush and toothpaste, no hairdryer. warm water shower provided. shared kitchen is quite huge with a lot of cooking appliance to share.

The beds were comfortable but the rooms were tiny with no soundproofing, so you got woken up every time someone walked past or down the stairs. The staff were lovely and it was in a good spot but it’s not a great place to stay if you’ve got a large suitcase with you

The rooms were very small, its hard to open your suitcase in the room without disturbing other people’s bed. My complex only had 1 working shower, and to store your luggage after check out is $4 The location is convenient and the dining area was nice and tidy.

Comfy bed and modern furnishings. Large common space, but you had to go outside to reach it from the rooms (not great mid winter in pouring rain!). Reception staff were friendly and helpful with tips for visiting things around town.

Very average experience. When arriving the receptionist told me there was no dorm bed available for the upcoming night, while online plenty of beds seemed to be available.... After I told her she suddenly changed mind and was forced to book online for the cheapest rate. Clearly the staff didnt seem to like their job and service is far below what to expect. At least the beds were good.

Good stay but had some issue on last day we informed that and they had assured us that such incident won't happen. Bunk rooms didn't had lock for the washroom door and the sliding door had some gap in between. which we informed and they said every room is like that

When I arrived at Haka Rotorua, my mistake was that I didn’t check my email but the reception is not 24h. I was lucky that one of the staff was around. However, I had some issues with my key room. I could have access to all the facilities except my room. And weird but it seems that it is something happening only at Haka because it happened to me again in Wellington. I haven’t seen any staff cleaning the room during my stay… While the room wasn’t very cleaned. Even when the only girl in my room left. They didn’t make the bed… Bathroom wasn’t very cleaned… Hair on the floor, yellow toilets, the shower needed to be scrubbed and the bins wasn’t emptied. Staff was nice.

Our stay in the 6 bed female dorm was very pleasant. The bedroom and communal bathrooms were very clean - so was the kitchen/living room area. We saw the staff cleaning these spaces every morning of our 3 night stay. Only docked a star because there was no social vibe. On our first night, there was a massive school group of a LOT of children. Not what we were looking for personally! We were originally the only 2 people in our dorm, but a few came and went over the next couple of days and we were travelling in the low season (September). The parking was also very expensive so we parked on the street outside.