Oyrik M.
Google
This Haldiram branch near Exide Crossing is quite spacious. Like other branches, it offers a wide range of sweets and snacks — in fact, the stock here seemed even better than in many other outlets. The best part of this branch is its diverse food options.
We tried samosa, luchi–cholar daal, and lassi — all of which were delicious. The samosa with meethi chutney was just awesome, the luchi had a lovely ghee aroma, and the cholar daal was truly finger-licking good. The lassi was thick, rich, and very tasty.
However, the service was disappointing. The staff at the food counter were rude and uncooperative. They took too long to serve, and when we returned a plate due to finding a hair in the food, they reacted with visible irritation instead of an apology. This poor attitude and slow service ruined an otherwise great food experience.
The location is very convenient — just near Rabindra Sadan Metro. Ambience is decent, though it’s usually quite crowded, so plan accordingly.
Overall, excellent food but very poor service. If they improve staff behaviour and management, this branch could easily be one of the best.