Halekulani Okinawa

It was my second stay since I stayed there once three years ago during Christmas. This time, although it was very hot even in June, as soon as I entered the hotel and was waiting to check in, I was served a nicely chilled welcome drink. The subtly sweet peach flavor was very delicious. The view from the balcony and the sunset from the Sunset Wing were absolutely stunning. The breakfast buffet, in particular, was so delicious that I wanted to eat it again and again. Also, when I mentioned that my birthday was coming up, they gave me a gift. The attentive service made the whole experience very pleasant.If you haven’t been there yet, I definitely recommend visiting at least once!

Stayed in the Seaview area. The rooms were very nice, clean, well kept. Was here for a birthday celebration and the team did their absolute best to meet any last minute demands. All in all I think the service is what makes my stay worthwhile. The staff were extremely attentive to our every needs and wants. They make you feel your trip really matters to them. Some improvements I would recommend here is that... At the beach to not charge extra for floating devices. Also the beach may need to be kept better. Didn't have a chance to try their paid activities but next time. Come here for the service.

I thought my stay was good, I would mention the fact that this resort was clean and extremely friendly. My husband and I stayed for 7 nights and breakfast included. We had 4 options. |The resort itself was excellent—beautiful grounds, a relaxing atmosphere, and a clear reputation for luxury. However, the biggest issue we encountered was the language barrier. While we understand we were visiting a different country and some level of miscommunication is to be expected, I do feel the resort could have done more to accommodate foreign guests.||We had booked a night walk experience and, unfortunately, were essentially ignored during it. We weren’t informed beforehand that a translator would not be provided, and by the time we realized it, we had already paid. It was disappointing to be excluded from an experience we were looking forward to.||This resort goes above and beyond in many areas—even ensuring your car is brought to you before you leave—so it was surprising that this level of communication wasn’t extended to such an important aspect of the guest experience. A simple heads-up about the lack of translation would have made a big difference

Amazing hospitality. They really went extra-miles to ensure we had no regrets or negative sentiment during our stay even when something went wrong. Truly made our holidays memorable. Hotel's marine activities were very nice as well with friendly staffs.|We had a spectacular beach and pool view from the balcony.|The room is spacious and facility is new and clean. Very comfortable being in the room.|Buffet breakfast was very nice. Considering it is a tropical beach resort, if they had more quantity of fruits, that would have been even nicer.|There are multiple affordable restaurants in walking distance, around the convenience store.|We loved our stay and definitely would like to come back.|Many thanks to all the staffs who made our vacation special!

While we usually prefer small, more intimate, and more luxurious accommodations when traveling as a couple, this time we brought four generations worth of relatives in tow, including young children. Needing a upscale resort that can simultaneously provide comfort to a 90-year-old while keeping youngsters from getting bored, we felt that the Halekulani would be able to manage this delicate balancing act. In almost all cases, it did.||It's a 360-room property that's relatively new (opened in 2019.) While it's already showing slight signs of age, it's still kept in pretty good condition. The overall design of the building and the interiors is reminiscent of the original property in Honolulu, even down to the rooms (for better and for worse, which I'll get to in a minute.)||Since it was a 3-night sojourn, it was nice that Halekulani had numerous dining options, as well as kids meals even in gourmet restaurants like French-oriented Siroux as well as Aomi, a high-end kaiseki establishment. We sampled a variety of cuisine, as well as buffets and non-buffets for breakfast - they were all high quality, and service was extremely gracious and caring for both the toddlers in our group as well as the elderly.||For my wife and her mother, I booked them the 153m² Ocean Terrace Suite while I put the rest of the families in a variety of different suites. The common theme: great views of the ocean, but the wooden Venetian blinds were super old school and did a poor job of keeping out the light during times when people wanted to take a midday nap. Overall, everyone enjoyed their rooms and the views, so no complaints here.||As is the case with the vast majority of Japanese hotels, service was professional, prompt and caring. While some may call it robotic, they consistently manage even the most complicated requests with aplomb. And in the case of Halekulani, given that it's a tropical island resort, the interactions felt more engaging and warm compared to a high end hotel in Tokyo. Everyone from the check-in staff to the pool staff to (especially) the kids club employees were absolutely awesome. ||Concierge was similarly on the ball. We booked several excursions through Halekulani, but with the inclement weather rearing its ugly head on multiple occasions, we were forced to pivot our activities on a dime. Thanks to the activities team, they were quick to inform us if something was bound to be cancelled (like our snorkeling outing), and gave us alternate options that would suit the interests of our large group. Hats off to them for ensuring we'd make the most of our time, in spite of adverse weather conditions.||Would we stay here as a couple? Not a chance - it's not our taste. But for people with families, Halekulani Okinawa is a very solid choice.

We had the most amazing experience from the moment we walked in the door for our 4 night stay to the moment we departed. The staff, the rooms and all of the facilities were absolutely on point. Nothing was ever a problem for the staff. They went beyond expectations plus a whole lot more. We stayed in an Ocean Front King Room with Club Lounge access in the Sunset Wing. Highly recommend! 4 nights was just perfect, not too short and not too long.

We absolutely loved our stay here - this has been one of the best hotels we’ve stayed in worldwide. Spacious rooms with stunning views of the ocean and impeccable friendly service, we were thoroughly pampered during our 4 night stay here. Various marine activities available and good selection of restaurants - you can easily spend your entire holiday here without leaving the resort. Would definitely come back again! Thank you for the amazing stay.

It was a beautiful resort! If you are coming as a couple, highly recommend Sunset wing, lot of quiet . If you are coming as a family with kids, better choose the beach front wing! The service was very attentive and thoughtful, from the receptionist to the customer service representatives. The breakfast at shirouz was good, with beautiful and relaxing vibes. The cocktails at the Sunset Bar were also good; I highly recommend the wasabi cocktail if you enjoy the strong taste of gin and the spiciness of wasabi! Also, as this is our celebration of birthday, they tried to accommodate our request as possible! They even change the bottle water on the car for us when we check out, small things like this made us feel so valued and appreciated! However, the only downside was that they charged for small items, like borrowing a swim ring for 2,600 yen(?). I think that since the hotel already charges a premium rate at all kind of activities as well as the room , small items like this should not incur an extra charge, as you want guests to enjoy the beach and the facilities without hassle. Overall, the stay was of very high standard, and we will consider revisiting again. Perhaps next time, I'll just prepare my own swim ring. Ha ha .