April C
Google
My family stayed here for 2 nights recently. Overall it was a good experience, with some room for improvements.
The good: the location was great. Beach access is very close. It can get really windy at the local beach though, so be prepared. Having the attached restaurant was very convenient. The pool and hot tub were very nice. (Most rooms require you to go outside to access them, so also be prepared for that after visiting the pool. There are no in-room robes, consider bringing your own.) The view from the lobby was very nice, and the lobby had cozy places to sit and a beverage station. Front desk staff was courteous. We enjoyed the loft room- allowing for some separation of space within our family.
Could be better: The biggest negative is that we had to wait over an hour past check-in time to get our room. This is unacceptable. They did provide me a discount on my room due to their error, but I hope they work out whatever the problem was so other guests don't deal with this inconvenience.
Although overall the room was clean, there were places that seemed overlooked - top of the headboard was dusty, the slats of the closet seemed dirty. Overall it was clean, but maybe lacking the deep clean from time to time. Also, the conditioner was out when I took my first shower. There was no bedding for the pull out bed, but it was quickly provided upon requesting it.
The lobby serves complimentary coffee, it's the same coffee that they serve in the restaurant. But I thought the complimentary coffee could be stronger for my taste.
All in all, it was a good stay, despite a couple hiccups.