Susie G.
Google
We recently spent four wonderful nights on the island with our family, and we were absolutely blown away by the experience from start to finish. Everything exceeded our expectations, but we especially wanted to give a heartfelt shout-out to Paul.
From the moment we arrived, Paul made us feel genuinely welcome, checking us into the hotel with a big smile and a friendly, professional manner. Over the following days, we seemed to run into him everywhere — two nights later he was seating us at the pizzeria, effortlessly helping out wherever he was needed. It was clear he was one of those rare team members who truly does it all.
The next day at Sails, despite some rough weather, we witnessed just how dedicated he is. While guests rushed indoors to escape the wind and rain, Paul ran straight out into the storm, making sure the outdoor area was safe and looked after during the high winds. His work ethic, positive attitude, and commitment were nothing short of incredible.
Paul is a true asset to the resort and made our stay even more memorable. Experiences like this are what turn a great holiday into an unforgettable one. Thank you to everyone at Hilton Island 🏝️