SM L
Google
Super well taken care of when we were here, with all meals provided and sufficient rest time in between game drives. Highlight of the stay was definitely the game drives where we had a super experienced safari guide, Nicolas (we managed to see 4/5 of the Big Fives with him whooo). During the game drives, the hotel is connected via the radio (?) with two other hotels so that they can share intel as soon as they spot an interesting animal/sighting. You can also see many of the animals from the rooms. Food was delicious and the staff provided great service. Room is super clean and housekeeping was excellent. Do expect some insects here and there as you’re in the wild ;)
Room for improvement:
- Although there was a walkie talkie in the room, we were not able to reach the front desk with it. And we only realized it was because the front desk had their walkie talkie silenced (?). For the guests’ safety, it would be better if the walkie talkies could successfully connect us to the front desk in case of any emergencies esp at night.
- The outdoor showers had no blinds and was super cold especially at night, would be great for guests’ privacy if blinds can be installed.
- For a five-stars lodge, we felt that the standard of staff service could be improved. For example, the staff did not proactively check on the guests for refills of coffee/tea/orange juice during the breakfasts, which is quite normal for five-stars accomodations
Overall still a very enjoyable stay here and we would highly recommend this place :)