Nicola Lercari
Google
The Hammam De La Rose was recommended by friends who’ve been there before as one of the best private baths in town. The booking experience was very easy just calling the day before. We went for the Tour of Morocco package, including bath, scrub, mud massage, and 1hr-relaxing massage afterwards. The venue was easy to find in a very nice Suq that is worth exploring for higher-end shopping than in other areas of the Medina. The Hammam venue is quite nice and upscale. We didn’t like the service though also comparing to previous experiences in Turkey and Hungary. The Hammam staff were loud and too chatty outside the bath room as many other reviews point out. This made relaxation harder. I wasn’t too surprised about how they communicated during the bath process as I experienced elsewhere that Hammam personnel are often not too skilled in foreign languages. I wouldn’t called them rude but direct, quite different if you’re used to a fancy SPA in the U.S. or Europe. But it reckon it part of the Hammam experience. However, we didn’t like the noise also outside the spa massage area with other noisy tourists and noisy personnel (-1 star). The venue management should be more careful about this and dedicate some rooms for breaks to their own staff so they don’t bother the visitors. My masseuse was good, she changed the relaxing massage into a tonic one once I asked her in French. We also use the rooftop terrace at the end, which is a perk. The whole experience and expectations could improve if the front desk staff explained the process to new customers. Overall, it felt too expensive for service they provide (-1 star).