Hampton by Hilton Frankfurt City Centre Messe

This hotel was very close to the metro and a shopping center. It was super clean and nice. The bed was comfortable and the shower amazing. The people at the front desk were super helpful with any questions we had. The breakfast was great. I would definitely stay again.

Location and price is very good. Also design and size of the room was very good. Breakfast was decent. I had one of the worst check-in experience ever. I had to check-in 00:30am next day, I have messaged it to hotel and let them know and got a confirmation. I was in front of hotel at around 00:30am and hotel door was locked, I have ringed the doorbell and receptionist reluctantly opened the door for us. To be clear, I was infront of the door with my 12 year old son and wife, so I was definitely not a threat... He immediately told me that he is not expecting any more guests since he checked-in all the guests and he said that i am probably at the wrong hotel! I told him that I am sure about address and I have a reservation. My wife and son panicked a little bit and we are already very tired since it was late night. Then he said, previous receptionist already checked me in from their system and my room card in the drawers and he handed over it to me. I really didn't understand why he was so reluctant to accept a guest! I have immediately checked booking websites and there were still rooms available for the hotel that night. I could have even reserve a room right there! (just to note my booking was done couple of weeks ago) Room was smelling urine, may be I was too sensitive but it was not from the toilet but either from mattress or carpet! Breakfast buffet area is too tight!

I just wanted to express my sincere gratitude to the hotel staff for their exceptional service during my stay. They handled my issue with professionalism and care, making the whole experience much smoother. Thank you for going above and beyond to ensure my comfort and satisfaction! I truly appreciate it! spicealy thanks to Ms Francicka in the reception front desk

We had a bit rough start since our reservation price and what they asked were slightly different. The room is a bit small for our experience but nicely optimized. We stayed as a family of three, but they insisted leaving two glasses and two towels. Very close to restaurants in the area, Chinese, German, Turkish, Italian. A nearby shopping mall Skyline Plaza is very handy with a market open till late hours.

We stayed for an overnight between train trips. It's about a mile walk from the train station, maybe a bit longer than you'd guess by looking at the map, but an easy walk in good weather. Hotel staff were friendly and welcoming, and our room was clean and comfortable. ||They have signs up warning about lines in the breakfast area at peak times, and they're not kidding about that. The breakfast area felt a bit chaotic at around 9am on a weekend day, and felt a bit understaffed - they seemed to struggle to keep up with demand for certain items, as well as for plates and forks. On the day we were there the filtered coffee machine was out of order and they were struggling to keep their one urn filled, forcing most people into a line for the espresso coffee maker. Their placement of the waffle station creates a traffic bottleneck with a high table behind it. Overall, though, the food was pretty good, better than at your typical American Hampton.||There's a nearby shopping mall, but otherwise not too much in the immediate vicinity.||Pretty good place to stay overall.

We had 2 rooms booked for our family of 4 while we were attending a conference. They automatically put us in connecting rooms, which if you’ve ever tried to get connecting rooms in the US, it can be very difficult sometimes but they did it without us even asking! The breakfast was hands down the best hotel breakfast we’ve ever had. The breakfast employees were so friendly and everything was very fresh and delicious. The rooms were clean but for any Americans looking to stay here - we did want to note that the air conditioning doesn’t crank like it does at US Hamptons. It’s quite weak even if you leave a card in the slot so that it’ll stay on all day. If you’re coming during a cooler time of year, you can just keep the window open & it’s fine. But if you’re coming in the summer, I’m not sure how comfortable it would be. Easy walk to the convention center & public transportation services. Very close to a mall with tons of stores as well as a handful of restaurants.

great hotel! was surprised but is wat vey clean, liked the location, new area, big mall 5 min by walking, lots of eating opportunities and shops. 7 min from the city center by train or car. also very affordable price. hotel very quite, nice free breakfast, very nice staff. will surely return

Our stay was really wonderful thanks to the really helpful staffs. Additionally, the breakfast was awesome and the room was clean and spacious. I hope that we are able to stay someday and meet you again!

Always happy to stay at a Hilton affiliate where ever we go. There's parking underground that's shared with 3 other hotels. Don't worry if all the listed "Hilton" spots are taken. You can park at any of the other stalls. Parking is additional per day. The room and size are just like how they are in the States. No fridge or microwave, just a water kettle. Complimentary breakfast was included and was the best breakfast I had in all of 15 day Europe trip. Too bad we only stayed her less than 24 hours to be close to the airport. It's 15 minutes driving to the airport. Breakfast had items for Europeans, Americans and even the British. Such as baked beans for the British, meat and cheese for Europeans and the typical continental breakfast and waffles for Americans. Hot items were scrambled eggs, bacon, baked beans, Nuremberg sausage balls and hash brown potato balls.

The location for this property is actually quite decent. There is not too much in immediate walking distance as far as restaurants, but it is close enough to the Messe train station that you can be there very quickly and there are many trains into the city. Is it in right downtown? No. Is it within 10 minutes of everything in Frankfurt? Yes. For my travel budget, the low price (in Hilton points) beat the location. My room was clean and quiet. I let the housekeeping staff in one day and they did a great job of resetting the room, making the bed, replacing towels and cleaning up. I was slightly upgraded and so the room on the 6th floor was somewhat spacious and quite comfortable. Queen bed, work desk, coffee/tea service, a flat panel television set and wifi that worked very well. Many outlets in the room at the desk, by both sides of the bed and elsewhere. They're all European standard, but a seasoned traveler will bring a power adapter. I'd bet they also have one at the front desk to borrow. Breakfast was better than the usual Hamptons I've seen in the US. A good spread of eggs (scrambled and hard boiled), sausage, bacon, cheeses, breads, yogurts and muesli, fruits, juices and yogurts. Coffee, of course. It gets quite crowded during the busier times but the staff does a good job of keeping it stocked. To address some of the issues in other reviews: They have soap/shampoo dispensers in the bathroom and in the shower. There is European-style coffee and tea with a hot water heater in the room. You do need to put a card in the slot at the room entrance. Any card will work, even a paper business card. Certainly if you're in Frankfurt for the Messe, you can't beat the location. But even if you're here for sightseeing, it's a good spot. I would stay here again.

Stayed here while in Frankfurt. The rates are very reasonable. It is located near the Skyline Mall on a main drag. You are also within walking distance to the local train station and various restaurants. Breakfast is included and it is a great selection of hot and cold food. There is a small bar in the front lobby, as well as a sitting area for reading or watching TV & 2 complimentary computers. The workout room on the top floor is small but has what you need to get the job done. The staff is very helpful and courteous and speak various languages. I would definitely recommend this hotel.

Love this place. It's a bit further out from the City Center than other hotels (get off the main Frankfurt metro, about 5 Euros; and then take taxi to the hotel, another 15 Euros). Another option is to take the metro from the airport (S8 or S9 line out of Gate 1) and then switch to a local train and take it to the Ostbahnhof exit. The hotel is right next to the exit. Because it's away from the main hub of the City it's quieter and more relaxed. Also walking distance to the historic town (tons of tourists like me) and the Riverwalk). The staff is friendly and the room very clean. I made a mistake in reserving a Queen when I needed a Twins for me and mom. They made the switch right away without any hassles. As for the amenities, there's no pool or great view from the room but the gym is sufficient and we care to see the town from the outside so the lack of view meant nothing. The breakfast was included and may I say, wow! Very good and so much selection. They take breakfast in Germany seriously (it may be the hotel only as this is my first morning) and it's from 6-10 AM so definitely even the late sleepers can get a hearty meal before skipping out for a day in the town or for day trips outside of Frankfurt. In short, I'd stay here again and again.

If you are attending a trade show at Messe Frankfurt, this hotel is a good choice. It is clean, efficient, and quiet. Our rooms were comfortable, although the bath towels were a bit "scratchy" and not luxurious. We had stayed in another nearby hotel two years ago, and it was comparable, for a much higher price. The breakfast is decent. Definitely a few steps up from the typical Continental breakfast offered at some hotels, with some nice hot dishes (beans, meats, etc.), and a good selection of cold breakfast meats, grains, vegetables and fruits. A small but tasty selection of pastries. The coffee machine makes surprisingly nice espresso drinks, and I enjoyed my morning cappuccino each day. The staff was friendly and accommodating. We never had to wait with a question. Check-in was smooth, and they graciously offered to hold our bags for us when we arrived early and our rooms weren't ready. For a business traveler on a budget, you can't ask for much more. One thing to be aware of is that there are quite a few hotels up the street from the Hampton in the direction of traffic, so if you are looking to catch a taxi when the dinner rush starts, you may have to wait a while. The desk staff was very helpful with an electronic "taxi butler" that called the taxi for us, but sometimes, there was a line/queue for pickup. I'd stay here again, if the price is right. Since prices around the Messe were jacked up for our trade show, it helped to use our Hilton Honors points to get a steep discount!

If you are going to the convention center this is the place for you because it is literally behind the hotel. But if you are a tourist this is not really the hotel for you because it is not really close to the "sights" of the city, and if you are here for business you might want closer to the nice restaurants because you got an expense account/per diem you can tap into. The hotel was nice enough, the staff was friendly and let me know that my room was not going to be ready for another 30 minutes or so when I arrived, when I got to my room the room was nicely appointed. As a hotel it was pretty good, the breakfast was packed on a weekend, but they had enough food for everyone, The thing that drags this hotel down is its location.

I'm a gold hilton member and I've stayed at a lot of hilton chain hotels and this is by far one of the worst that I've ever stayed in. The rooms are decent, which is why I'm not giving the hotel one star, however there are absolutely no amenities in this hotel. There is no shampoo for the shower and my wife is forced to use hand soap, there is no room service or dining options in the hotel aside from a basic breakfast in the morning. I'm in Frankfurt to participate in the Ironman race, there are 3000 competitors so there are quite a few of us staying in the area. I asked the hotel about there plans for race morning as I and a number of others in the hotel will be heading out prior to the normal breakfast time of 6 am (the race starts at 0630). I was told that the earliest that breakfast can open is 6 am. Ok, are there any other options for getting something to eat at that time? No. Can I have a mini fridge put into my room so that I can get my own things from the grocery store? No. Do you have any suggestions on what I can do? No. These are basic things that most hotels have, and I am really surprised that a hotel in the Hilton chain doesn't. Hotel staff are not very friendly or even appear to be knowledgeable. If you're staying in Frankfurt pick someplace else.

I've still been trying to resolve a phone charge from 2 months ago from this hotel. The manager has been rude and unprofessional. Do not stay here, as they will make the smallest errors into large complications.

Clean modern hotel. Parking 19 Euro, Excellent buffet breakfast. WiFi connection was excellent. No complaints, exactly what I hoped for

I wish more Hampton Inns in the states were like this. Honestly, the only complaint I had was the lack of oatmeal at the breakfast. That's it! The building itself is relatively new. Google maps still shows it being built, along with the Skyline Plaza shopping mall that's about a 10-minute walk down the road. The rooms are a little smaller than the Hampton Inn Times Square North, but they were clean and comfortable. There are some really nice energy saving features in the hotel as well. At night, the hallway lights turn off automatically when there's no traffic. They light up quickly when anyone enters the hallway. In the room, there's a light switch next to the door with a slot for the card key. The lights and AC in the room don't work until you insert the room key. I thought this was a good way to keep track of my room key! If you need a taxi, the front desk will have one there quickly. The hotel is not in the best spot, unless you're there for something going on at Frankfurt Messe or the Festhalle Messe. Still, there's an S-bahn station a short walk away, and the Frankfurt Main Hauptbahnhof is roughly 20-minutes away.