Hampton by Hilton Freiburg

The hotel was good and comfortable for a one-day stay. Though the rooms were a bit small, they were cozy and well-maintained. The buffet was tasty with decent variety. Best part – it’s located right in the city, making everything easily accessible. Overall, a pleasant and convenient experience.

⚠️ Do not stay here if you care about your family’s safety. ⚠️ This was the worst hotel experience of my life. In the middle of the night, strangers almost entered my wife’s room. She was terrified, my children were with her, and there was no one answering the phone. No security, no help, no response. She did not sleep the entire night out of fear. Imagine if those people had come in, no staff, no backup, no safety measures. A hotel with so many guests and only one person on duty. Completely unacceptable. To make it even worse, the hotel promised me a refund in writing. Until today, I have received nothing. First a destroyed night, then zero safety, and now broken promises. If you value your safety, your peace of mind, or even basic honesty from hotel management – stay away from this place.

The hotel is very nice and in a quiet neighborhood. Convenient to get to from the team line.|The rooms are large and clean. The pillows kind of were bad for me, but I like a more firm pillow and not many hotels accommodate that.|My room was located in a higher floor and after running the a/c unit for several hours, the temp had managed to go up. The window o my slightly opened and thus no air flow from there.|Being it was my first night in Germany and I wanted at least some sleep so we asked for a lower floor and were moved. The room was cooler, but be prepared to enjoy a bit of warmth as you sleep.

Rooms were spotlessly clean, the beds firm, fixtures modern and functional. Breakfast delivered a reliable buffet of hot and cold items. But checkout was a let‑down: the receptionist handled the gate tax brusquely, clearly wanted the interaction over fast, and didn’t bode farewell beyond a silent exit.

Absolutely terrible hotel. The room was very dirty — there was trash on the floor, the towels were old, had an unpleasant smell, and were torn. The lobby and the hotel restaurant were just as filthy. In the lobby, your shoes literally stick to the floor. Needless to say, there were no cotton pads or cotton swabs in the bathroom. No slippers in the room, of course. The rooms were obviously small, but having a double bed only 140 cm wide is simply unacceptable. I tried to sleep on the sofa bed, but it was so uncomfortable that the metal frame pressed into my back. The hotel is not only old, but also completely neglected. I had planned to stay for 9 nights, but I moved to another hotel after just one night.

Overall, a very positive experience and excellent value for the price. Pros: Soundproofing was effective. The room was spacious. Breakfast was included in the rate. The gym, while small, was adequate. Check-in was smooth. I requested a quiet room and received one on the top floor, away from the elevators. The room's decoration was pleasing. Cons: Some staff members had limited English proficiency, which was unexpected. The location is outside the city center, requiring tram travel (though the tram runs frequently and takes only 10 minutes). The room cleaning service was only provided every other day and was not very thorough, which was the most significant drawback of my stay.

I stayed over for a night here. I was to store my luggage in a safe place in the hotel lobby and visit the city as I had arrived a little earlier . The staff were extremely polite and helpful. The rooms were very crammed and tiny. At least the twin rooms were. But they were well equipped. The breakfast was very filling and had some really nice variety. Overall a good stay for one night. Only complaint being the room size for the price.

We really enjoyed our stay here. The rooms were modern and clean and had a cute decor. The breakfast, included in the price for all, was pretty good with many options and drinks to choose from (and fresh waffles:)) Also, the employees at the front desk were really sweet and helpful. Altogether, a really good experience, and up with Hilton standards:)

On Princess for one day tour until May. 23 people, loads of rooms. As I pay for the entire party, I have the "we love you" plastic cards from most hotel brands. Used to be Diamond with Hilton, who graded my wife and me down as they do not credit me for group bookings. Also, reception says no status upgrades for HHonors members - as they are Hampton Inn, part of the Hilton group but with no obligation to honor the status. Fair enough. We canceled all further stays at the Hampton Inn on this tour. The hotel is OK, very clean, with great beds, and mediocre breakfast - basically what you would expect from a Hampton Inn. So if you are looking for a budget stay in the area, it's an OK place to stay, hence the 3 stars.

Great stay at this property. We stayed for a full week. The staff was pleasant and efficient and kept the property in great condition. The room was great, bed comfortable, pillows soft, and comforter was nice too. The shower was great, lots of hot water (at times it would go from hot to warm). Soap and shampoo were via pumps. Breakfast was excellent with a more than sufficient selection. Coffee from the machine was tasty too. The room had a safe and the internet was reliable. There was no noise feom the outside. We had no car and the tram station was a 5-7 minute walk. Excellent experience!

Nothing awful to say about this place! The Hampton inn by Hilton Friburg is one of the only chain hotels in the city and its really nice! I stayed here for 2 nights when I was visiting the city for work. I had a very pleasant stay here! The hotel location is a little bit away from the old town area, but it is walk-able. My colleague and I did it several times and it was not that bad. The Hotel is nice and the rooms are nice as well. Its your typical Hampton Inn Hotel. The beds were comfortable, the towels were soft, the bedding felt new. The staff that worked at the hotel was great, personable and kind. They offered great suggestions on dinner recommendations and were very friendly. The Train station is about a 10 to 15 minute car ride from the hotel. Its walkable but its not good if you have a bag with you. I would for sure recommend this hotel if you are visiting the area. I will prob be staying here again this fall. Check it out~