W5568HBmariong
Google
Pro: Location is great. Rooms are nice. Beds are comfortable.|Con: windows do not open, so no fresh air.|This location only cleans rooms every 3rd day (!), There are no receptacles in the hotel for you to drop off recycling or garbage in the meantime. If you want fresh towels, or your instant coffee & tea replaced, you have to find a housekeeper and ask.|Breakfast buffet was ok but bizarre-the bread was good, but the vegan nuggets were hard and inedible, and the canned beans were always served cold. Last but not least, there is no interest in customer service. No other Hampton Inn I have stayed at has been like this: usually, staff are friendly, want to help and will make an extra effort to make sure things go smoothly-not here! Management appears harsh with staff, who nearly all seemed young, very serious, unhappy and afraid of making a mistake. As a result, it was a subtle but high stress vibe here. |There are far better places to stay in Kiel.