Hampton Inn & Suites Providence Downtown

I stayed here for two nights with my elderly mother, and I could not have hoped for a better experience. The staff were friendly, helpful and went above and beyond to make our stay comfortable and welcoming. (A special shout out to Jenn, the engineer, Mr. Bob and the man who helps keep the daily breakfast stocked - thank you!). There was even a complimentary shuttle bus that would take us anywhere within a two mile radius, which we used several times. The location central too. Be advised valet parking was an additional $34/night, but the free shuttle bus more offset this expense at least two-fold for us.

This hotel is a true gem and outshines similar hotels in its category. The staff is friendly and helpful, you get access to a free shuttle, breakfast is good, rooms are big, building is historic and pretty. The location is walkable in a block or two to restaurants and bars. Terrific value.

Hotel was great. Beautiful building, clean room. But after checkout, about halfway to Boston we realized I left two prescription pill bottles in the nightstand. Called the hotel they said they found nothing. Know for a fact they were there

This hotel is very well located near the river, in easy walking distance to the rest of the downtown area and to College Hill (but beware the steep streets in College Hill). We didn’t use the complementary shuttle bus (it was already being used the one time we asked about it), but the local bus hub is just a few blocks away and useful for getting up that hill.||My friend and I had a large room with two queen beds, a desk and chair, a chest of drawers, a small closet hidden behind a mirror, a mini-fridge and microwave, and several outlets of different types at convenient locations. There was only one luggage rack (common in hotel rooms for two people, which I find annoying), but we requested a second one, and it was delivered in a few minutes.||The bathroom was roomy, with plenty of counter space around the sink, and a night light (nice touch). If I were designing it, however, I would change three things to make it more user friendly: (1) The toilet is a low-rise style; I prefer it higher. (2) There’s no hook next to the tub/shower to hang a towel. (3) The containers of shampoo, conditioner, and shower gel are attached to the wall at the end of the tub, but too high for easy use by short people.||Breakfast is included, and there’s a decent variety of hot and cold items—oatmeal and cold cereals, hard boiled eggs and scrambled eggs or omelets, sausage, hash brown potatoes, fresh waffles, fresh cut and whole fruit, scones and muffins.

Really great experience with friendly staff. The room was pretty simple but very clean with comfortable bed. A good central location in a very walkable city. Although I found the area a little worn and rough in the daytime, it's more of a night time activity zone with quite a few restaurants and bars open late night. Central location, buy found the area a little mixed between quaint restaurants and riverside versus rundown open parking lots and vacant buildings.

Awesome location downtown, walkable to Brown University, the river, and restaurants. Historic building that maintains some of its old world, architectural charm. Breakfast was better than expected, we appreciated the fresh fruit! Friendly front desk staff too. Thanks for a great stay!

Darnella and Suri, at the front desk, and Jenn, the shuttle driver, made our stay very special with their warm, caring professional ism. You can tell that they enjoy their jobs, and they rock at it! This hotel is beautiful! The lobby/dining room is so ornate. The breakfast exceeded my expectations...each day fresh fruit, lemon poppy seed scones, eggs, meat, potatoes, blueberry waffles. I was in heaven! The hotel is walking distance to Brown University and really every where. The room was clean and comfortable. I highly recommend this hotel and look forward to coming back.

Hotel shares the edifice with an office building, as the whole building used to be a bank. Coach entrance to the side with valet parking available. Flush against neighboring buildings, so no view except if in the penthouse's conference room, which overlooks Providence River. Nice breakfast and friendly receptionists. Rooms are comfortable, with free wi-fi or paid wi-fi for faster streaming. In December 2024 the national Libertarian Party hosted an event at this location.

Great hotel close to brown, Rhode Island school of design, and Johnson wales. Easy to walk by the waterfront and grad food or drinks at local restaurant. Breakfast was standard but plentiful and coffee was strong and hot.

Rooms were decent and overall clean. Morning breakfast was sub par (cold oatmeal, bruised bananas, watery eggs, etc.) The experience as we were leaving was chaotic and poorly managed. We waited almost 20 minutes for the valet to retrieve our car.

The front desk lady was very kind and friendly, despite it was super late at night already. The room was standard, bed was comfortable, and the bathroom at least the room I was in was spacious. I really like the building kept the historic part of the old building, like mail box and the mailing system. It was so interesting to see! I also enjoyed the breakfast, a lot of selections and in a warm and welcoming place, which is the lobby. All day coffee and tea in the lobby. It was a lovely stay.

For the cost, you can't beat the Hampton Inn and Suites. Centrally located, very affordable, clean and nice sized rooms, a good breakfast buffet, and overall wonderful hotel. Had some issues with the valet parking - so I'd recommend parking yourself and paying to be in the lot next door for cheaper (which is where they'll park you anyway), but otherwise I strongly recommend this hotel!

Selected this hotel purely for its proximity to waterfire, and it was a great choice. It is a block away from the start of the event, which was extremely convenient when we needed to pop back into the room for a break or to use the restroom. The location is superb, with walking distance to downtown, college hill area and boat tours. The complimentary breakfast was convenient for a quick bite before exploring the city. The room was spacious, even though I did have a view of the garage next door :) The service was great and they even allowed us to check out an hour later as we wanted to grab lunch before heading out. The only downside was the high fee for valet ($32), although that is completely on par with most hotels in the heart of downtowns. There is a private garage adjacent to the hotel that only charged $25/day, and I saw a number of hotel guests parked there. However I don't know if they offer in and out privileges. Given the great hotel location, we ended up only using the car once during our two night stay. Also, there is a complimentary hotel shuttle that will take you "anywhere you need to go" according to the driver (didn't use it so don't know how far you can go with it). Overall, fantastic stay, highly recommend if you are planning a trip to Providence.

Overall it was an OK place, nice historic building that they have renovated to turn into a hotel. Room was nice and clean, it looked out at the next door parking garage but it's sort of to be expected as it's in the middle of a couple taller buildings. I had issues with TV channels not coming in but they said it could be the weather but I was there for several nights so not sure what was wrong. The breakfast was good, the service people for the meal were fast and kept things well stocked. Some new people at the front desk who had issues looking stuff up didn't help but they were trying.

The room are not as bad as one expects walking in and being hit by the smell and shabbiness on the place. The room are actually clean albeit run down. The breakfast is exactly as disgusting as you can expect. However the billing is not trustworthy. They fixed the books and scammed me for about 200$. I arrived late by one day of my week long stay. I perfectly expected to pay for the day I wasn't there. However my reservation was cancelled. I was told that they'll try to restore my reservation next morning. They guy took my credit car for this night's stay and said that "you are lucky, we didn't charge you no show fee". The next day I was told my reservation was restored except the first night and I'm lucky they didn't charge my no show fee. At the checkout I was given my receipt. I asked multiple time that I want all changes to be on the receipt, and was told the extra night change would clear as soon as the process my week long stay. They told me not to worry and that all changed to my name or to my credit card are in the receipt. However: I checked my credit card statement several days after departure. My first day charge was reclassified as no show charge and backdated AND they also charged me for the rest of the stay. I still had scans of my credit card charges to prove the backdated charge didn't exist, and called them to ask why they backdated the charge which they told me they won't charge me at all, and why they didn't put the charge on my receipt! They kept being adamant that my credit card was in file at reservation and it was made by me personally. It wasn't, it was made by the job. Let me be clear again. I was fine with a no show fee, or with full week charge, if either was on my receipt. But I'm not ok with being lied to. They lied, they fixed the books, and they illegally charged me 200$ as afterthought after my departure. On the day of departure I submitted my reimbursement for the trip at work with the charges on the receipt they gave me. They promised no other charges except on the receipt would be applied, and I trusted them to he professional. Instead the fixed the books, and costed me 200$ out of pocket for a work trip. Needless to say, I would never stay at this hotel again. And I recommend you to avoid this place too. Being professional in billing is a pretty low bar to meet, and this place doesn't meet it.

We recently spent 3 nights at this centrally located hotel and were able to walk to restaurants, the canal, museums and various other attractions. The fact that the hotel is a repurposed bank is quite obvious on entering. Hotel personnel were uniformly pleasant and helpful. Valet parking is offered at $28 per night, but we opted for the adjacent Arcade Garage ($22). One caution is the garage is closed from 9PM on Friday until early Monday morning. Another option is the open lot situated immediately behind the hotel that currently costs $20. Our room was comfortable though hardly luxurious, but served our needs. T We opted to forego daily room service, but requested a change in towels for our final night. The included breakfast is typical of chain hotels though modified due to the pandemic. Overall we were happy with our experience and would not hesitate to return.

We stayed at this location for two nights and overall we had an enjoyable experience. PROs: - Clean room that was decent sized - Free no-frills breakfast/coffee - Free Wi-Fi - Friendly staff - Central location that is walkable to most things downtown - Reasonably priced CONs: - Parking is a bit spendy, but you can save a few bucks per night at the adjacent surface lot - The property is a bit dated, though not without plenty of character - Loud HVAC system We'd have no problem calling this home base again on any future trip to Providence.

The hotel is located in a very nice area, although the roads are narrow and somewhat tight to drive. The hotel only has valet parking, but luckily there is a lot right behind the hotel at a cheaper cost the the hotel itself. The room was very clean and a nice size on the second floor the bath was a little tight, but overall we had no issues. The best thing was the location to alot of restaurants and the river area.

Upon checking in what a sweet surprise to receive a compliment from a desk clerk on my outfit, which led to a pleasant exchange-- room was comfy and clean, nice staff everywhere. Great location within walking of top restaurants and the outstanding RISD Museum. Good WiFi and good price. Valet parking is where you splash out. Too bad about breakfast, where instead of 'cow milk' Coffeemate or Almond Milk served. That's what you get for 'free.'

I have stayed 2x at the Hampton Inn it's a great place to stay! Great breakfast great service clean rooms everyone is super helpful- I can't wait to come back & stay again such a great central location! Thank you for the great service!!

Pros: Clean, spacious, good value for the money, friendly staff, nice location Cons: extremely noisy street.. lots of partiers until 2am, loud cars driving by with music blasting.

Pro: - Daily in and out valet is $28/day - unless you want to just park at the Arcade right next door (depends on your stay). - Friendly staff - Free breakfast and WiFi, and nightime hot chocolate bar Cons: - Only 2 Elevators - so, wait times can be long - Rooms are a little out dated

The hotel has all the advantages and disadvantages of being located downtown. For me, the disadvantages outweighed the advantages, the principal one being street noise. This is especially bad one weekend nights when besotted and noisy people leave the bars. This made satisfactory sleep very challenging. The building is old (which is not a problem in itself) but it means that the windows need upgrading for better sound-proofing. I would not return.

STAY#1: Rooms were clean and staff were always very nice. Close to everything we wanted & needed to do. Doors and elevator require a key card to enter which offered an extra level of security. Accommodated our early check in without any issue. Having access to a mini fridge was part of why we chose to stay here- they wheeled it into the room for no extra charge. Bonus points for 24/7 coffee, tea, hot water, and citrus water in the lobby! Free breakfast was intriguing and also part of the reason we booked. Why not have the option of breakfast for the same price as a room that doesn't offer this amenity. HOWEVER, I will say it was difficult to find out any info about it. We have allergies throughout my family (gluten, dairy, nuts) and have to be cautious. No one was able to show us ingredients lists (the food comes precooked in label-less bags) or knew what was actually in the food. For example: Do the scrambled eggs have milk? Are the sausages pork? They serve: Eggs, sausage, potatoes, waffles, cold cereal (all cereal options contained gluten), pastries & bread, yogurt, sad looking apples & oranges, sometimes bananas, fruit salad (was empty every time I went down but someone told me it was pretty gross), packages of Quaker oatmeal, and juice. Almond milk available. If I had to make any suggestion to the hotel, I'd say for the love of god, please at least allow your guests to have access to ingredients lists. Providence is a progressive town and this was very common everywhere we went. Put it in a binder at the front desk for whoever might need it. It would be really great if you had a few simple allergen friendly substitutions available if requested. For example: have a few single serve boxes of cereal that don't have gluten, or a few single serve boxes of oat milk for folks with nut allergies. Parking: we chose to do use the parking at the hotel. For $30/night with in and out privileges. The parking next door was appealing at $20, however once they close you do not have access to your car until they open again the the AM. STAY #2: Lovely once again. They accommodated our early check in again thankfully. Update on food: This time for hot options they had (in addition to other items) plain tater tots, hard boiled eggs, and instead of oatmeal packets they had plain hot oatmeal. I don't think I've ever been more excited to see a plain egg lol. There was no cold water available at the 24/7 coffee/tea station unfortunately, so we had to buy bottled water.

It was a really nice stay. Great location and super nice staff; smiles all around and I felt welcomed and like a valued customer The place was clean everywhere. Love the all-the-time complimentary coffee, tea and hot chocolate.

The staff at this hotel is among the rudest I've ever encountered. On April 19th 2023 I reserved a room for my friends at this hotel that had two queen beds, but when they arrived on April 29th there was just one king bed in the room. When we arrived at the front desk to explain the situation we were in, Celina was clearly not in the mood to help. She said, "We are fully booked, I don't know what you want me to do" when we complained about receiving the wrong room. In response to our question, "So your okay with some of your guest sleeping on the floor?" she responded, "I don't know what you want me to tell you." When she noticed we had used a third party to make our reservation, she told us, third parties don't display which rooms are vacant, So now I'm screwed since I used a third-party app to make my reservation? The security guard who intervened became very nasty with several of the women in our group. What adult man would talk to a woman that way? He continued telling us, "There's nothing we can do for you," but when we tried to explain, he became rude. A rolling bed was the most they could offer for the night, they explained. We didn't want our guest to have to sleep on the floor, so we agreed. To be honest, I think I would have preferred sleeping on the floor then on that rolling bed. When it came time to check out on April 30th, we went to talk with the hotel manager, Claire, and all I can say is that I can't believe someone like her is in charge of the establishment. You should take it up with the third party you booked through, we did what we could is all she kept saying. We told her that after making the reservation, we called the hotel and were assured by a staff member of this hotel that we would be given the room with two queen beds. It was obvious that she wasn't getting what we were saying since she kept responding with nonsense. Another employee at this hotel that didn't want to help us, but isn't that the manager's responsibility? A different woman who happened to be listening to our conversation came over to us and offered suggestions for how we might be able to get our money back; she's the kind of person who should be running this hotel. Unlike Claire, who was constantly rude and unhelpful. When we dropped off our room keys Claire told us we are never allowed to book at this hotel again. You may be certain, Claire, that I will never, ever return to this hotel and will do all in my power to ensure that my friends, family and everyone else do the same. Claire, Celina, and the security guard, you all did a wonderful job ruining our trip!

+ One star for clean room + one star for location I've stayed at many Hampton Inn hotels and this is by far the most disappointing one. My first time in Providence did not go off too well. After a long day of traveling and checking in late, it would be nice to see a friendly staff welcoming you. Nope! The female at the front barely made eye contact and was very robotic. Would it hurt to just crack a smile and have a friendly face!? I asked for water bottles and she said only for diamond and elite statuses. I told her Silver status also gets water. She refused and told me I can go buy water.... I'm too exhausted to argue with her. Sucks that I have to stay here for a couple of day for a business trip. Even checking out was mentally painful with this same female staff. If I am ever in town, I will definitely avoid staying here.

Has become our "go to" Inn when we stay in Providence. Staff is always friendly, efficient and professional and always go the extra mile (from the Manager to Front Desk to Bellman). In fact during one stay our son became ill and needed immediate attention, the Manager(Jason) recommended a local hospital(emergency room) and the bellman drove him and my wife to the hospital and even went back to pick them up when my son was released. I travel extensively and rarely have experienced this level of hospitality. Highly recommended! Hilton Diamond Member

Color me very satisfied: good service, great location, a very reasonable price among other downtown hotels, in quite an attractive property both inside and out that is far above the usual standard of the Hampton brand. The hotel has been converted from an eleven-story 1920 bank building; this is most smartly reflected in the two-story atrium-style lobby. Our room was tastefully appointed and everything was fresh and crisp. I can't think of a single complaint about the age or appearance of the furnishings. A particularly nice touch were the wall hangings--framed local photographs rather than the usual bland "art." The hotel location is in the heart of downtown, for all your businessy needs, but also a short walk across the river and up the hill is the Brown University campus. The only major demerit is the $25 per night valet parking. There is no self-parking associated with the hotel, although apparently there is a private garage behind the hotel which may be $15 per day. Here are the other pros and cons: + Comfortable love seat and easy chair in addition to the standard desk/chair setup + Swivelling flat-screen TV + Real hangers + Bathroom night light + Quiet HVAC + Seven choices of shower stream configuration + 24-hour coffee/tea/water/cocoa station in the lobby + Hands down the BEST chain hotel complimentary breakfast anywhere: bagels, muffins, and breads, plus toaster; sausage patties, mini western omelettes, and home fries (Mon); scrambled eggs, biscuits, and sausage gravy (Tues); whole bananas, apples, and oranges; diced mixed fresh fruit, mainly melons, berries, and grapes; cold cereal and milk; hot oatmeal; yogurt; a waffle maker and batter; and orange and apple juices. And yes, that was everything that was offered, not what I ate. +/- Drinkable tap water, but does not come out cold +/- VERY comfortable bed, but disconcertingly pliant and voluminous pillow; I want something to lay my head ON, not IN - Styrofoam instead of real glasses, a dreadful faux pas when everything else was so classy - No bathroom exhaust fan - Comically thin toilet paper - No towel rack near the sink, only a back-of-the-door hook - 5 am Monday garbage truck noise

Stayed here the three times I've come to Providence, and I have been consistently wowed, and have yet to have an issue with anything about this hotel. Staff are always super friendly and accommodating. They really know the general area and are willing to give directions to all the sites and great places to dine. There's even a complimentary shuttle that will take you around town if you request it, and a trip to or from the airport, if scheduled in advance, is $10 on their van. The building itself is very nice, and rooms are all newly refurbished. They hold a high bar for cleanliness as the halls, common areas, and rooms are always cleaned to perfection. Definitely great for families as the rooms are spacious and the free morning breakfast offers a variety of cereals, pastries, fresh fruit, hot and cold beverages, make-your-own waffles, dress-your-own oatmeal, and a daily rotating selection of hot eggs, french toast, and meats. No time to sit down and eat in their beautiful dining area? They have paper bags of to-go breakfasts with pastry, fruit, and bottled water. There's 24/7 hot coffee and tea downstairs near the front desk, and in the afternoon, they set out hot cookies. During the Stella storm that shut down the city, the staff ordered an array of delicious sammies, wraps, and sweets from Au Bon Pain so no one had to trek out into the rough weather conditions. They also brought in another order for the dinner period as well. Amazing customer service, some of the best I've ever had at a simple hotel chain before. Although priced around the same as some of the boutique/swankier hotels in the downtown area, this place is definitely situated in a very central place. It's nicely offset the main road, less traffic, and near great selection of restaurants and cafes, and right across the street from The Arcade. RISD and Brown are a short skip over the bridge, as is Hemenway's.

Yesterday, winter storm Stella hit Providence; the city was totally shut down. Businesses and restaurants were closed. It was a pleasant surprise to go downstairs of this hotel to find complimentary lunch served. Sandwiches, cookies, and chips were laid out for stranded hotel guests. It was a gracious and thoughtful gesture of the Hampton Inn. This is my third stay at this Hampton Inn in Providence and staff have always been cordial and helpful. Rooms are clean and comfortable. On request, one can have a refrigerator and microwave placed in the room at no charge. I like a availability of complimentary daily breakfast; it is convenient to just go downstairs for a quick meal. Also, coffee and tea are available in the lobby 24/7. I recommend this Hampton Inn because of its amenities, friendly staff, and location in downtown Providence.

Pros: This hotel is close to a lot of colleges and is convenient if visiting said colleges, like Brown, RISD, or J&W. The staff (front desk, shuttle drivers, etc) was friendly, nice, and helpful. They had free breakfast in the morning until 10am. There are toiletries available if you forget anything. They seem to spread people out around the hotel if there is space available to do so. They also have a gym. Cons: There was construction going on outside the hotel early in the morning, which is not the hotel's fault but is still annoying, and also was the case last year when I went. It was really bright in my room and I couldn't shut the curtains to make it darker, making it hard to sleep in past 7am. My room card didn't work for two of the three days I was there (the same thing happened to my coworker for one of the days) and it wasn't due to it being near something else magnetic. The walls are pretty thin so you can hear what's happening in the hallway and other rooms. Everything seems a little run down, not in the sense that things are broken, just old.

Beautiful hotel with amazing views in the financial district, walking distance to many bars, restaurants and shops No self parking, Valet overnight parking is $28/night Breakfast included with some pastries, waffles, coffee & tea

I really enjoyed this hotel. From the time I checked in, when the desk staff were friendly and solicitous, to the time I left, I felt very well taken care of. The spacious room, actually a mini-suite with a large sitting area and a kitchenette, nonetheless felt cozy. The bed was firm and supremely comfortable. Housekeeping was meticulous, and didn't start too early -- the last a plus for me, as I take vacation mornings slow! The included breakfast spread, taking in both cold and hot foods along with juices and coffee/tea, was excellent (as it usually is at Hampton Inns). The location -- on the edge of the financial district and adjoining the "Downcity Arts District" -- was perfect for my purposes: I could get to Federal Hill (Little Italy), Providence Place, the theatres, the secondhand bookshops, and Brown University all relatively easily. (From my previous hotels, trips to one area or another proved more troublesome.) My small but increasingly frequent cavil: the bedside and standup lamps in the room were not quite bright enough to read by. I know my eyes are aging, but it seems odd that I can read outdoors, even under overcast skies, but couldn't do so by a bulb directly next to me! Also, the large-screen TV is in the sitting area rather than the "bedroom." There's no trouble watching TV from the bed, but you can't really read the "Guide Channel" or even the individual channel information from there -- you have to be in the sitting area. Still, this is going to be my go-to hotel for future visits to Providence!

I've stayed in every Providence hotel, and this is the best in town. A well preserved historical building, with lots of interesting details. The staff are very accommodating, and even have a complimentary shuttle to go anywhere in town. Everything about the hotel was great, except they stop serving breakfast at 10am.

This hotel is beautiful. Unfortunately, I had a room with no view. The hotel is located downtown near everything. You have to pay for parking at $20 a night. The elevator is key controlled, so security is tight. The room I had did not have a fridge or a microwave, but was able to get one in my room after speaking with the other staff member.....after being told by another staff member that they could not get me a fridge. Anyway, the room was clean and breakfast is the typical hampton spread. Except they did have cookies available through the day and biscotti, which were yummy. If in the area, good hotel to reside in.

A nice small Hampton Inn located in downtown Providence. The room is very clean and the staff is very attentive to guests needs. I would stay here again.

It's Hilton (like a boss) for the budget-minded traveler (like a mid-level manager). You're not going to be wowed by modern architecture, progressive design elements or trip-hop blaring from the übersocial, after-hours hot spot lobby called LahB. Mainly because it's a hotel that feels like a hotel and does hotel things, like provide a bed to sleep in and a continental breakfast to eat and on-demand movies that you would never buy but like to read the descriptions to see exactly how hotels try to market their porn. Yknow, the usual. Thing is - this Hampton does it extremely well. Late check-in was not an issue, and if you time it right, there is street parking around the central location that shuts down at 8p. Pulling an overnighter? If you plan on being out by 10am the next morning, you can skip the exorbitant valet parking ($25) or the cheaper lot across the street ($15) and settle on a well-lit 2hr spot anytime after 6p for free ninety-nine, plus tax and tip. Once you get to your room, you will find it to be clean, chock full o' free internet (take a note, Westin) and centered around a crazy comfortable bed. Seriously, I don't sleep very well outside of my own kingly Queen, and this mattress from on high knocked me out cold. On your waking moment, a complimentary feast of buffet-grade goodies awaits your morning meal cravings. Omelets, waffles, bacon, cereals, granola, bacon, orange juice, yogurt and bacon good for the gettin' and if you need to hightail it immediately, there are pre-packed bags o' brekkie at the front desk. My weeknight rate was $129, a solid 35-40% less than supposedly "more luxurious" options in the area.

Very helpful, genuinely nice staff. I want to thank Justice for going above and beyond. Hotel is close to the Providence Performimg Arts Center along with a variety of restaurants. No pool or fitness center. But there is a lot of walking around the city. Parking is not free but breakfast is free.

Treasure at the Front Desk WAS a Treasure!! So kind and helpful!!! Thank yooouuu!!! Everyone was so friendly and accommodating!!

Stayed for two nights while visiting the area. When we checked in, the front desk person failed to tell us that the breakfast was complementary, failed to mention there was a 24/7 coffee and tea bar available and didnt mention the warm cookies every evening. The front desk staff told us there was breakfast each morning but never told us it was complementary. We didn't find this out until I read another review online after we had checked out. Everything in our room worked fine. Our room had been updated and was clean. I think our room and the hotel itself needed more amenities in order to take it to the next level. The valets were pleasant and we had no issues with getting our vehicle. However, if you have a vehicle you will be charged $28 per night. If you're working in the financial district, the location is perfect. If you are visiting Brown University expect a lengthy walk and mostly uphill. If you are visiting the RISD, it's very convenient. We stayed in a room on the 5th floor and there was a constant thumping sound from a compressor or something else. This was day and night. That might explain why the sound machine in the room.

We stayed here for a quick getaway for Valentine's Day this year. The location was great. We visited during a bad storm but they had valet with a covered garage which was perfect. We were able to check in early, which was nice since we were only there one night. The front desk staff was very nice. The room was very clean, although it did smell too much like Febreeze. The bed was spectacular. I rarely sleep well in hotels but I slept like a baby that night. While in the elevator, an employee was chatting with use. The hotel put her up for the night so she didn't have to go home during the storm. I thought this was really nice. The next morning, they had a big spread for breakfast, although we did not eat there. When desk held our bags until 1 PM and let us watch TV in the lobby until the snow lightened up. I was pleasantly surprised with this hotel and would recommend it.

Our stay at Hampton Inn was amazing!! Perfect location for walking around Providence. The place was extremely clean and spacious. The staff was very polite and so helpful in showing us the sites on the map to our location. We will definitely be staying there again on our next visit!!!

We arrived today to the hotel . First there isn't any self parking , there is valet service . Then the hotel is in the downtown area. The hotel itself in a renovated building that used to be a bank . The rooms are quaint but small . We were only here for a night . So it not to be bad if you here for a few days . There are restaurants that are easily accessible from the hotel

I stayed here for business. The hotel is clean, offers great interior comforts, and has a friendly staff. The breakfast is complimentary and a step above continental. The safety of the hotel offers elevators that only operate with a room key and front doors that also require a room key. The downtown area is a good location but the city seems a bit abandoned at night, walking to a decent restaurant takes under ten minutes. The fitness center was clean and offered enough to get a good workout. I did not have a vehicle but understand parking can be pricey. Bonus: 24 hours hot tea and coffee and cookies after 4 :)

Great location, really nice lounge for breakfast and amazing view of the ware from the 11th lounge. Staff was very friends land helpful. Plenty of restaurants and shops within steps of the hotel.

Had 4 rooms booked. They lost 3 of them. Wouldnt let me in the room even though was booked on corporate card. They said hotel was "full" but then when I complained they magically found a room. This place is a joke. They have a room service button on the phone but they don't actually have room service? Wtf. All I can do is lolll

I spent two nights at the Hampton Inn while I was visiting Brown University. Overall, it was a great experience. The staff were friendly, and checking in and checking out were both quick and easy. The complimentary breakfast was decent...I personally would have preferred more fresh fruit, but there was a decent mix of hot items like cheese omelets and cold items like muffins and cereal. The room was clean. My only complaint was the loud construction outside starting at 5:30 am, but that isn't exactly something the hotel could control.

This is one of the best hotels in Providence. It's an ice hotel, well not really but the lobby was ridiculously freezing the 3 days we stayed there. They have complimentary breakfast. By the time I got my scrambled eggs and walked to a table the eggs were cold. The icy temperatures are offset by the warm and friendly staff. Very helpful with directions and restaurant suggestions, although I don't really need restaurants info since I already planned ahead thanks to Yelp. Valet parking is $28 a day which is painful but there are limited alternatives when you drive to Providence. Add another $30 day for hotel taxes and it starts to add up. Funny how reviewers complained in 2016 about the construction in front of the hotel. Guess what the geniuses that run Providence ripped up the new concrete in front of the hotel on the day we left. The City has 2 seasons winter and construction. Must be a mob thing. This Hampton Inn was an old bank building and was restored to it's original glory. This is one of the things that I like about Providence. They have a large amount of historic and grand buildings that have been restored instead of bulldozed. Best location in the City. Only a block or 2 from the river and a couple of blocks to restaurants and directly across the street from the Arcade, another renovated historic building. The thumping noises other guests heard during the night is the nightclub in the alley way and in the morning we get a wake up call at 6:00 am from the garbage collection in the alley. We always seem to get rooms next to that noisy alley. I guess that's a Hilton Honors perk. This is to Corporate, stop wasting money on pamphlets patting yourself on the back about how eco friendly your are. You are not eco friendly. Increase the thermostat on the A/C and then we could discuss eco friendly green or whatever.

Hampton Inn checked me out & charged my credit card while I was still staying in the hotel and then charged me again after I left when I had a 0 balance. I received a phone call two days prior to my check out asking why are my belongings still in the hotel room. I was told that they had me checking out today. After explaining to them that it was wrong, they could extend my reservation to the original date. On the next day I noticed that my credit card was charged for the stay. I brought this to the attention of the check in desk staff and was told that they charged my credit card when they checked me out on. When I checked in I was told that I could change my form of payment when I checked out and that the credit card I gave was for a hold. BUT this did not happen and when my card was charged I was never told that it was prior to or even afterwards. On the day of check out I spoke with the manager she said it should have never happened and it was an error on their part. I paid the last night in cash and checked out with a receipt with no balance. The next day my credit card was charged additional night! I called immediately and spoke to someone at the front desk, he was rude and argumentative. He said he would have a manager call me back. Which never happened. I called again the next day and got through to the manager and she was confused why I was being charged again and would have to get back to me. 3 days later I was refunded one night stay. I stayed 8 nights. The motto on the check in desk in large letters clearly states if you are not satisfied with the stay, 100% refund. This is a lie.

Great option for Downtown, especially if you're arriving via Amtrak (a 10-minute walk, but they'll send a shuttle van gratis if you call ahead and request it). Cool old building is an easy walk to government offices/courts, WaterFire, RISD, Brown. We stayed on the second floor, but it was quiet, both inside and out. Friendly and professional staff. Clean, somewhat small room. The mattresses are a little soft, but there were plenty of pillows. Be aware that they fill up on WaterFire weekends, so don't wait to reserve. We had to take a 2-queen, smoking room, but they did an ozone cleaning ahead of time, and we smelled no smoke whatsoever. Other, much appreciated extras: * microwave and mini-fridge * free wifi (slow-ish, but fine for accessing email and Yelping) * free coffee in the lobby all the time, plus cookies in the late afternoon * free breakfast included omelets (pre made), sausages, make-your-own waffles, fruit salad, bagels, pastries, yogurt. Not luxurious, but tasty and filling. Free ProJo (at least on Sunday), if you want to read the paper as you eat. Security bonus: You need a room key to access the elevators and the front door after 11pm. I was surprised that there was no exhaust fan in the bathroom. When it gets steamy, it stays steamy. Also, the underpowered blow dryers are of the attached-to-the-wall variety, as if all the guests were dying to steal them. I guess it prevents us from throwing them out the window, anyway.

Avoid this place. Here's why: - they are chronically under-staffed. Whether it's the front desk that never answers the phone, or the valet parking that is always backed up, they never handle issues responsively, and one of the excuses is always that the can't keep up. - they botch reservations, and never make any amends for it. I won't go into detail, but this may be more a reflection of short staffing. - don't come here unless you wish to pay for wifi. The complimentary wifi is 1 Mbps ...! basically, unusable. And they don't care if you complain that you can't even download your email. The people are not necessarily bad individuals, but the systems in place and the staffing levels are horrible. I would call the manager on the carpet and find out what's going on. It's much better to stay at the Marriott, the Renaissance, or the Biltmore if you are coming in town. Hampton Providence needs work, big time.

This is a decent looking hotel (inside and out) and somewhat quiet. Nothing too spectacular and could use a pool. The staff was very friendly. There was a random, giant bug in my room (WTF! Yikes!) and because I am very afraid of Arthropods, especially insects, I had to call guest services to handle it for me. Poor thing had to coup herself in the bathroom to find the darn thing and kill it. She probably has a story to tell the next day. I didn't particularly like that only one of the elevators go to the gym. If the wrong one arrives, I have to go to the lobby and then take the other elevator to get to the gym level (basement). You have to scan your key each time - ugh - but the place is not busy so no waits. They do have a shuttle that can take you to your meeting, your sightseeing destination, or to/from the airport (I wish I knew that earlier). It is by appointment and fills up quickly. Easier to get a taxi and it's cheap to get around town.

This is one of the best places to stay in downtown Providence. I always recommend it to guests that are looking to stay somewhere affordable. It has a very "boutique" feel to it - not at all like the normal Hampton Inns. Some of the many bonuses to staying at this hotel - free shuttle service around the city (and airport transfers for $10), free breakfast, great lobby, and a great space on the top floor for functions. Is there a reason to stay anywhere else?

The Hampton Inn on Weybosset is an old post office that has been repurposed into a nice hotel. My husband and I have stayed here twice. Each time everything was great! The rooms are so clean! The sheets and pillows are soft and are of high quality. The bathrooms are super nice with large granite free standing sink areas and wide shower curtain rods. The staff is SUPER friendly! The best part: COMPLIMENTARY BREAKFAST! You may think I am joking, but I assure you I am not. THe make your own waffle bar is soo yummy and the sausage is delicious (and I am super picky about sausage)! I HIGHLY recommend the Hampton Inn if you are someone who cares about cleanliness, friendliness, and a good cup of coffee!

Stayed a few weeks ago and it was nice. They offer breakfast, which is a big deal to a lot of people. My room wasn't terribly large, but it was clean and the bed comfortable. Of the places I've stayed in Providence, this is my solid second-choice.

Basic accommodations, comfy bed and well appointed quiet room (and we were facing the street!). The staff was all really friendly & helpful... from beginning to end! Breakfast was fine - the hot stuff was certainly not your highest level cuisine, but they had whole wheat bread for toast, lots of fruit, oatmeal and yogurt. Certainly worked as fuel for the day. Nondairy options for milk would have been nice, especially since so many people have allergies nowadays, but otherwise I was happy. An amazing deal for the $$ - paid $84 for a queen room on a Saturday night. Highly recommended!