Hampton Inn Fairhope-Mobile Bay

We recently stayed at this hotel and can't say enough about the people working there. Everyone went out of their way to make us feel welcome and comfortable during our stay. We had to extend our stay due to a winter storm and that was done with no hassles. The location is great, free parking, good food for breakfast, what more could you ask for. I would highly recommend this hotel to anyone visiting Fairhope.

This place is wonderful! Great location, great staff, and great atmosphere. Alex, and Leigha are absolute rockstars at the front desk. Amy & Linda really go above and beyond in housekeeping as well! Coming in front a long shift to be greeted by a friendly staff is truly so refreshing. To then go into my suite and see that I have a freshly made bed, clean towels, and even the toiletries restocked. Talk about a morale boost. As someone who stays in hotels frequently for work, I know a good hotel when I get the chance to experience one. This one checks all my boxes and then some. Thank you Alex, Leigha, Amy, and Linda for making this a comfortable & pleasant stay. Your kindness did not go unnoticed!

We stayed here for New Year’s Eve this year. Had a great time. We have stayed here many times in the past. Location is great for walking to dinner, shopping, or the park for the children. I wanted to leave a review this time to say how helpful the front desk staff were. I left a large toiletry bag with hundreds of dollars of products and jewelry in it. The staff called me on my drive home and made me aware. They were kind enough to ship it to my home address. A HUGE thank you!!!

I’m reviewing this hotel from many years experience of coming here. I enjoy coming to Fairhope a lot. The Hampton Inn has been such a convenience of walking distance to the shops and restaurants. But this trip was different as far as the hotel is. This Hampton Inn is in dire need of some upgrades . The chairs in the breakfast area has been around since I can remember and you sink into them. The cushions are shot. I’m a pet lover and have pets myself, but I don’t think it’s appropriate to have your dog in the dining area feeding them table food where everyone else is eating. Don’t mind it’s a pet friendly hotel but I think they need to at least keep the pets out the dining area. The mattresses just like the chairs are way over due to be changed out. The mattresses are worn out and very uncomfortable. More uncomfortable from this trip than any in the past. In fact I even left a day early than I was supposed to due to the fact they are so bad. I know this hotel does well and it would seem that they would want to keep things fresh and comfortable rather than letting the hotel lose its charm. My next trip to Fairhope will be at another hotel until this one updates its accommodations.

We’ve stayed here for over 10 years and our most recent stay will be our last until they update this hotel. The staff is friendly and the location is great and that’s all this hotel has going for it. It’s dirty. Run down and is in dire need of a refresh. Carpet is gross and falling apart. Beds and pillows are terrible. Towels are awful and the rooms and linens just smell. The keys had to be rekeyed daily. I’ve stayed at many Hilton properties and this one has become the worst. 10yesrs ago when we first started staying here it was fine. But nothing has been updated in the time and the hotel is just gross. The owners really need to remodel this hotel.

This stay was disappointing, especially for the $141.90 nightly rate, which did not reflect the condition of the room. It felt closer to a $50 hotel than a Hampton Inn. The location is nice, and the front desk associate who checked me in was friendly and professional, which I appreciated. Unfortunately, the room itself was not up to standard. The toilet had not been flushed, the mirror was smudged, and there was hair in the shower drain. The room also had a mold/mildew smell, a stained chair, a plastic collar stay left behind from a previous guest, and a burned-out lightbulb. Overall gave the impression they don't care about their guests. The tv did not have the option to stream any services like Netflix either. These are basic housekeeping and maintenance issues that should have been caught before check-in. I’m posting this so management is aware, as this stay did not meet expectations for the price or the brand. I should've stayed at literally anywhere else.

Leigha at the front desk was amazing. She was so accommodating during our stay. We were here 3 nights and the entire stay was phenomenal. Would highly recommend the accommodations.

We stay here several times a month for work. We stayed here 6?days straight I asked for fresh towels and the lotion and shampoo to be refilled they were empty. No new towels nothing refilled We had to go to front desk to get anything. Rooms should be cleaned and restocked every 2 days not when I check out. Should not have to keep asking when I leave in morning to come back at night to the same stuff. To top it off the pool has been closed since June I hate coming back to this hotel might have to suck it up and stay further away from work. Poor management

Great location. Staff was very friendly and helpful. No issues with the room. I would certainly stay here again.

Stayed there overnight. Disappointed to say the least!! It's very dirty! Filth on the carpets and night stand. The TV remote was sticky and the tables were not wiped down. Managers and staff do not go the extra mile for your stay.

This hotel is pet friendly. We did not have a problem with that. We had a problem when a guest brought her two dogs in a carriage and fed them from the breakfast bar.

Cleanliness of rooms. Dirt everywhere. Balcony door won't lock and Maintenance says. " non of these balcony doors lock: can't get the part). Omg. Buy new doors!! Dirty lampshades and carpets. Marked walls. U safe. No locking door to balcony. Asked for two sets of towels. Given one. IPillows are yellow. Refrig dirty. AC Intahe nasty with mold. Room stinks and smelly.

Lovely location, lovely staff, higher price than most Hampton Inns. Amazing little town. They had treats for my service dog which was awesome and complementary water.

I travel a lot for work and have traveled for 40 years. I have never written a review on a hotel before now, but we had such a bad experience at this hotel, I feel compelled to let future guests and hotel ownership know. If I could give zero stars, I would. Long story that started with a digital room check-in that indicated our room was ready. Upon opening the door, it was very clear that housekeeping had not touched the room from the previous occupant (dirty towels, trash, unmade bed, etc.). NBD, it happens sometimes. We let the evening front desk clerk know, and she kindly gave us a new room and sent an email to the manager. I asked when I might have a chance to speak with the manager to discuss, and she mentioned that she did not know when the manager would be on property as he did not let staff know when he was working. We stopped by the front desk the next morning to inquire if the manager would be in that day, and the desk clerk Jordan told us the same thing, that she wasn't sure which days he would be on property. We left a Do Not Disturb sign on our door so housekeeping would not clean the room and came back in the evening to a cleaned room. The 3rd day, we asked Jordan again if the manager would be in (same story again) and notified her that our room had been cleaned despite the Do Not disturb sign. She began a verbal attack on us and stated that my husband had requested it, which of course he had not. Jordan was unusually combative for no apparent reason and laughed at us with the other desk clerk. Our room was cleaned again that day with the Do Not Disturb sign hung on the door. Suddenly my digital access no longer worked, and I was told by Hilton Honors customer service that the front desk clerk can turn off digital access. The hotel is very dated with old and dusty furniture and plumbing. Most of the equipment in the fitness center was not working properly. Also note that this hotel has no handicap parking spaces. I received an email from the manager on the 3rd day that we could contact him, but we did not see the email until late in the day after he was gone. We checked out a day early, and leaving was the best decision!

Great location in downtown Fairhope. Was easy to walk to most locations and there's free parking everywhere to include the parking garage behind the hotel. The hotel is up to the standards I'd expect of a Hampton Inn. The front desk clerk was very nice and got us checked in a couple hours early. They had a robust Continental breakfast with little omelets, turkey sausage, fried potatoes, cereal, fruit, bread, coffee, juice, etc. I love a good breakfast. There is a ChargePoint station in the parking garage that costs $1.25/hour. Was disappointed it's not free. Two spots ICE'd out. All in all, a pleasant experience.

The location was great. And it was nice to have free parking. However, this location needs a remodel. Furniture was scratched up. Wallpaper falling down. Electrical plates were dingy yellow Overall, Lots of wear and tear. Also, when I arrived at the front desk, I explained I had already checked in on the app. I was handed two keys as back up, but the receptionist never checked my ID to confirm. I was also surprised that there were two dogs on our floor -- one right next door. In my opinion, this Hampton Inn did not hold up to its brand.

The location is great, in the middle of downtown Fairhope. The parking is decent as well as the breakfast , However, we are staying for a total of 4 nights and are told we have to "request housekeeping" if we want it. Ok, no problem. Everyday before we leave we put in our request for housekeeping. The only thing housekeeping has done is make our bed . That's it. Our trash is overflowing and dirty towels are piling up. What does housekeeping even do at this place????? I'm sorry, but if we are paying a total of 750 bucks for a four night stay we shouldn't have to ask for fresh towels and our trash to be freakin emptied. Definitely do not recommend.

I lived in Fairhope for several years, and this was my first time coming back and staying in a hotel. I am so glad I chose to stay here! Reasons to stay here: it is walkable to all downtown shops, restaurants, bars, parades, and even the Fairhope Pier. My room, studio king bed, was so clean, smelled amazing, and stayed cool. If you stay in hotels often, you know how important that last perk is! They offer a standard breakfast in the morning to get your day going. The front desk was helpful with all my questions. The biggest perk of all was how it was so quiet. I feel like at night in a hotel, I always hear someone in the hall or in a room nearby. I never once here so much as a thump. I slept so well. Things to consider: there is a lot of nearby construction. If you are gone during the day, this should not affect you in any way. There is plenty of parking in the garage behind the hotel or on the street. If you are here during a festival or parade time, know that parking could get tricky. I will 100% bed staying here again.

I'm not sure where to begin. They fraudulently charged my credit card $212.70. I didn't realize it until I got my statement. I called and they gave me the runaround for several days. First the manager would be in the next day and would handle it. Then the next day when I called back the manager was away for several days. The third time I called they said that they couldn't find my cancellation confirmation number which I gave them several times. Finally I called the Corporate office...they were incredibly helpful and gave me my full refund. This Hampton Inn is independently owned...I'm not sure who's running the place but they are frauds. Do not stay here. Please read the reviews. If you do stay here watch your credit card statement like a hawk. I'm not kidding. Terrible terrible place.

If I didn't have to give a star wouldn't. Hope this stay is better for you than was for me. $315 night have not had working tv, faucet leaks, no towels, no cleaning, asked for help no service. Repair guy came up day 1 of 4 pulled back tv unit unplugged. I did that 2 times very heavy no luck. He never came back after asking day 2. Never again wish I didn't have another night. Miserable stay.

Noisy trash trucks at 530 am just outside my damned window overlooking an alley. I can already hear the excuse... "it's the city schedule, we can't do anything". Yes you can! Complain as the customer to stop this asinine collection time of 0530 in the morning near a facility that visitors to your community are fore damned sure sleeping. It sounded like a tornado with a back up beeper right outside the window.

Uggghhhhh...old...halls and elevators are very unkempt...cant imagine morning breakfast .. but will skip it... musty, damp unwelcoming lobby.. i will say the afternoon staff was very nice though..paid for a balcony room.. only one chair!! I guess you take turns sitting down????

Stayed at this Hampton Inn for work last week. The staff is so nice and friendly! Upon check in, we were greeted with bottled water and cookies! I used the gym several days and was usually the only person there! It was very clean during my stay. I felt like my bathroom could have been cleaner, however it was huge! I think it's the only Hampton Inn bathroom with a sliding door shower. I was given plenty of towels, etc that were refreshed each day. When I came back at the end of the work day, it was easy to find parking and enter the hotel through the back. I did have the continental breakfast, which was fine but I would really like to see some non-dairy milk options. There are a ton of cute shops and restaurants that are walkable from the hotel, as well!

This review is generous. The best thing about this place was the front desk were very nice. The room was dark and gloomy. Parking was difficult. Construction going on and it was just not up to par. I did appreciate the shower and the size of the room but really needs a facelift. This could be a boutique style hotel especially in downtown Fairhope.

My husband and I stayed at the Hampton Inn in the middle of June. The room was clean and comfortable, and we loved having the balcony. The free parking deck is conveniently located to the back of the hotel, and there are a ton of restaurants and shops within walking distance. Fairhope is a charming town, and we cannot wait to visit again and stay at the Hampton Inn!

We stay at Hampton Inns and other Hilton properties on a frequent basis, this Hampton was a disappointment. The staff were pleasant enough, but this place screams for a renovation. The carpets in our room were old and musty, the smell in the room was unpleasant, the room had several lamps and the microwave unplugged, I didn't know if it was safe to plug them in, I took a chance. The bed had a fitted sheet that was too small, so it kept popping off all night. All the fixtures were very dusty, poor upkeep. Not enough carts, so when we left we had to carry all of our stuff ourselves. The city of Fairhope is wonderful, the people are friendly, no litter anywhere. lots of shops, especially antiques. We'll be back, but not at that Hampton.

This hotel needs updating desperately. They don't have AC in the halls and its very muggy and musty. The pool was closed for 2 days due to maintenance but it didn't matter because it really is just a cement pond surrounded by cinder block. The breakfast meat was sausage EVERY day for 4 days, I can only assume because its cheaper than bacon? Eggs inedible..... People at the desk very nice and helpful. Rooms are very tired and dark.... If your in your 20's you may be just fine here, but at 50 my expectations are higher and I will not be returning to the Hilton property.

Five stars aren't enough for the staff of this hotel. My family and I stayed here for a week while our family member was in Thomas Hospital. We interacted mainly with Nancy, Christina and Maria. All three of these ladies showed our entire group more kindness and empathy than any of us could have expected. They each went so far above and beyond to help us in every way and each asked about our family member who was hospitalized. I cannot express the gratitude my family and myself have for this place and it's stellar staff. Even the housekeeping staff was simply amazing. They will never know how very much their kindness meant to us all. I recommend 100%.

Vacation started horrible from check in unfriendly rude front desk service. The hallway on our floor was 85 plus degrees and stuffy. Walked into a hot room with a flood in the bathroom. Back to front desk who had "other rooms" available not the same category room as we booked. Manager as nasty as front desk person told us if we don't like it we can leave. So unprofessional and rude.

I love this hotel. I have stayed here several times over the past couple of years when my mom was ill and later in hospice. The staff was kind and accommodating, the rooms were nice, the beds comfortable. That's why it pains me to give our recent stay a two-star review. Our bed is like concrete. Actually My husband had dreams we were sleeping on cardboard. Maybe we got an older room with older mattresses. I've really never slept on a hotel bed this bad. It's like extra-extra-extra firm. And we woke up to the soothing sounds of a leaf blower. On Thanksgiving. It went on for at least 20 minutes. While I tried to stretch out the knots in my back from sleeping on a rock, I pondered why this man was so dead set on blowing away every leaf in the alley along the side of the hotel. Was he just that committed to the job? Or did he have some unresolved wounds from Thanksgivings past? Maybe he volunteered to do the work! Like a Thanksgiving grinch. Anyway, we are going to take some ibuprofen and charge through the day. Then return to our room for a restful night on our slab, I mean bed. Just thankful we are all together for the holiday.

Yep. Sent friends here to stay for a regatta (always better than my house). It is great to have the parking garage, even though the main level is blocked with - no other word for it - crap hogging the best slots. This place is gorgeous outside. Inside it is filthy. The rooms I had reserved were just looking way too old for the age of the property. A kind conversation with the front desk was met with fake smiles and glassy eyes. Move on. For the price (and proximity to the Yacht Cub) this Hilton Property can keep its HHonors points. Even the breakfast buffet was set up late every morning and was a poor excuse of nutrition. The juice (only one kind) was soured and warm. The bagels were brinks. BUT there is A Broken Egg down the street. Yuck and avoid.

We love the location, but the servicing of our room had much to be desired. We arrived back after a long day out only to find we had one bath towel for 2, one hand towel for 2, 2 wash rags, and no rug for the shower as well as no replacement toilet paper. Had to ask for replacements for everything at front desk. Also air doesn't seem to cool very well. We were on 4th floor. Stay lower its much cooler even in the hallways. Front desk was accommodating to us for what we needed but we shouldn't have to ask for towels. Room layout is not the best for hamptons and I always stay at Hilton properties but have experimented with Marriott lately and found them to be more accommodating at times depending upon location. I fee this location needs some work and upgrades.

And Now For Something Completely Unacceptable.... Apparently some of the other reviewers are confusing the City of Fairhope with the Hampton of Fairhope. The City is lovely. This Hampton is bad. Very bad. I gave it a second chance since the painters had turned the house into a thing of drywall sand and plastic. It wasn't even my third choice. The phrase 'never forget your first time' is so very apropos to this place. In so many ways. I called first. Spoke to a pleasant chappie named Kevin. Who heard my tale of woe about the first visit and instantly upgraded me to a balcony room. Several hours later, I checked in. Greeted by a lobby freshly sprayed with Essence of Dirty Mop Water. And on to the room. Nothing like the feel of raw concrete under thin carpet to welcome you in. Sheers and blackout curtains with broken pull wands. A king bed with queen flat sheet. Good thing I was the only inhabitant or there would have been a fight for the covers that eclipses anything in Congress. Cracked kidney-shaped lap tray. Threadbare towels possibly discarded by a Motel 6. And my personal favorite (although not familiar from personal experience): The Recycled Frat House Bed. Complete with visible dips, dives and waves. That mattress was more tired than....well, something that probably can't be referred to in a family publication such as TripAdvisor. Pish, tosh, I hear you say. Small complaints most likely confined to that one room. Maybe so, but here's the crowning chocolate nut bar floating in the swimming pool: An a/c filter so clogged with dust and the decaying fleshflakes of thousands of guests that it smells like nothing on Earth. And you know what else was clogged? The a/c drain line. Know what happens when the a/c drain line in a muggy Southern hotel room is clogged? The moisture cycles back into the Southern hotel room and when one awakens in the morning, one is not refreshed. One is locked in battle with wet, clammy sheets and a newly established relationship with Rhinopharyngitis and Acute Coryza. The towels were also refrigerated textile abominations. All these elements combined to fracture my usual crystalline composure so I made A List. And at the Front Desk, calmly asked the dark-haired young woman with the comb over to please notify Maintenance there were Issues with the Room. She wrote down several, stopped, and said, 'Is that all?' Sighing, I replied that was all. 'Good-bye', she said, clearly indicating she was finished with me. 'And have a good day.' I did. After a hastily arranged visit to my GP and the purchase of an antibiotic and several other nasal drainage assistants. So much for the vaunted Hampton Satisfaction Guarantee. (Even if HHonors sends a night's equivalent of points, I'm still out the price of the stay AND what's worse, the price of the cure which is still being reckoned.) NOTE TO ALL: Pick any of the three Hilton properties in Daphne. Much less expensive, much cleaner and in better condition. Drive a little, save your sinuses.

Can't show a picture if you weren't able to stay! I called and made a reservation for Saturday. I was out of luck, and that's a curt, "you are interrupting me" out of luck. A couple of days later I had much better luck (or so I thought). I called to see if there was a cancelation, there wasn't, but wait...she found a room, but dang it was on the 12th, well ok, I guess we can get there late Friday, oh wait we are in luck again! We can do Saturday! The trick was ma'am could over ride Hilton mandatory 2 or 3 night feature. Yay! Nope. Got to Fairhope, got on the app to check in. No room. Room was reserved for the night before! No rooms available downtown, which was the whole purpose of the trip. So she reserved me on the wrong night, took my money, no confirmation email, but email had to be right as they sent me an email to use the app to check in. And every time I call I am met with "so" attitudes and you have to wait for "ma'am, she will be here tomorrow " They could care less that they messed up so bad as to cost someone money for a room they didn't even get! Where I come from that is called a thief! Ways they could have rectified are plentiful, they did nothing!

I have stayed at this hotel three times. The first two times all was great. But this time I had a problem. The air conditioner in our room kept cycling on and off and there was no way to keep the fan in the unit on to prevent this cycling. I reported to the front desk and was told that the fan feature would only bring in air from outside. The cycling and turning off and on of the unit kept waking me up and I could not get a good night sleep for two nights. I thought it was only my room but my extended family was staying at the same hotel for a wedding and both my niece and my nephew complained that their units were doing the same thing! I don't know if the management changed the fan option to save money but it certainly made all of us uncomfortable trying to sleep. Also my husband is an avid golfer and likes to watch the golf channel on TV. The hotel had the channel a year and a half ago when we stayed there for another wedding. However they have changed cable providers and the new provider does not provide the golf channel or many other of the premium channels they had before. I certainly hope these new apparent money saving changes don't destroy an otherwise lovely property that is very centrally located to all things Fairhope.

This property is 4 years old and this was my second time to stay here. Being relatively new the property is nice. It's biggest asset is that it's in the middle of downtown Fairhope. That's a plus if you are staying in the area. If you are going into Mobile it's at least a 30 minute to there. Parking is either on the street which is nice and preferable and there is also a free public parking garage directly behind the hotel. Both times that I have stayed here I received a $99 rate which is very attractive. Staff was attentive and helpful.

Great location. Great breakfast. Comfy rooms. Modern and updated gym. Pool is a bit small and cluttered.

Right in the heart of downtown Fairhope. They are in walking distance to the bay and shops and restaurants. The beds are super comfortable. They have free breakfast from 6-10AM and free popcorn in the lobby 24/7. Great hotel in a great location plus free parking in the parking deck!

Great location in downtown Fair Hope. They have a great breakfast options and even bengeies on some mornings. At night there is popcorn too. Situated perfectly to walk around the town or go to one of the two bars in town.

Very friendly front desk. Complimentary breakfast was just like any other hotel- coffee, juice, fruit, pastries, etc. Very clean hotel. We had an issue with the heat (it was FREEZING last weekend) and they got someone up to the room right away. Great location for downtown Fairhope. I highly suggest Master Joe's restaurant next door if you are a sushi lover- try the sushi pizza- yes, you read that correctly- SUSHI PIZZA. Page and Palette is a quaint coffee/book store. McSharry's is a great bar if you want to enjoy the nightlife.

My small family had a great experience recently in Fairhope, AL at this Hampton Inn. We were in town for a wedding and chose to stay here as it was convenient to the wedding activities and a little less than the other hotel option. The staff was friendly, the parking is convenient, and our room gave us no complaints. It had a fridge and microwave. The room was clean and the hotel was quiet at night which was great for our small kiddo. The hotel breakfast is continental style but had many offerings including potatoes, eggs, and turkey sausage. Thanks for a great stay, Hampton Inn!

I had the pleasure to stay here last memorial day prior to deploying to Iraq. I had not been back to visit my home town in almost 20 years. I arrived earlier than expected and they accommodated me by allowing me to check in early. The room was quite roomy, comfortable, and very well furnished. The free breakfast each morning was more than ample to soak up the alcohol from the previous night. I spent one afternoon at the pool and while small it was clean, private and offered clean towels and plenty of seating. The location of the hotel is great as it is right down town and within walking distance of anything you care to do..there is covered parking attached to the hotel which was never full..I enjoyed the service so much that I made reservations for this coming July while I am in town for the week.

Compared to the other motels in the area -- like the Barons -- this place seems posh. I come once a year to Fairhope for a conference, and I will definitely be staying here from now on. Very convenient location to downtown, shops, restaurants, you name it. Parking is in a free, covered structure. The breakfast is great and includes hot waffles, biscuits and gravy, and the other standard fare. The TV was a bit jittery on a few stations, but other than that the place is pleasant, the staff is efficient, and the stay was lovely.

I love it here, just what you expect from a Hampton Inn. Some rooms don't have a fridge, we asked for another room and got one with a fridge. Staff is friendly and helpful. Location is just perfect in the heart of this wonderful town!

Very disappointed. The hotel cancelled our reservations 3 days before our daughters wedding. Had over 10 rooms booked for over 6 months. Said they overbooked. be careful with booking this motel.

Outstanding hotel. Nice staff, very clean, and excellent location. I also thought is was awesome that they have Luke 2:11 written on the wall by the elevators. I will always stay here for now on when working in the area. I am a Hilton Diamond member, and out of the literal hundreds of hotels I have stayed at this one is now my favorite!!!

We were in Fairhope for a long weekend of house hunting and decided to stay at the Hampton Inn. The location is terrific -- right in the middle of downtown and within walking distance of all of the shops and restaurants. Our room was large and comfortable (nice firm bed!) and the hotel staff was friendly. The only thing lacking was that there was no refrigerator in the room.

This hotel is in an excellent location, and it was clean; but the staff and some amenities were missing -- especially for a hotel priced this high. There wasn't a refrigerator in the room. I needed to go down to the front desk and deal with disgruntled people behind the counter who had to go fetch my medication from the housekeeping fridge every morning and every night. Not fun. For a room over $100/night I expect a little more for my money.

We were in town for a wedding and this hotel was where the bride set up rooms for everyone from out of town. The staff was so gracious and accommodating. The housekeeping staff were amazing. The location was great! Walked to everything. We had a lot of fun, and hope to go back someday.

huge bed bug infestation. do not stay here, or if you do check the mattress seams, pillows and everywhere around the bed. 100+ bugs in my room.

The worst EVER .....I cant believe they will NOT let you look at a room before booking standing right in front of them and they have a 12 year old Chinese Girl running the front desk... So I stayed without looking-how dumb was that?... but still did...I don't feel good about giving these people my money . First and Best thing I could have done was not to give them my Money ..