Hampton Inn Morehead City

I booked a one night stay using my Hilton Loyalty points. I called the hotel at 9am the morning of my check-in and confirmed my reservation. The front desk clerk confirmed it and I requested an early check-in between 1 - 2 pm because of a wedding I was attending. She responded it would be no problem. I arrived at 1:50 pm and was informed that my room was not ready yet and that I needed to wait. I asked about my early check-in request and if she could switch me to a room that was ready. She refused and said they were full. I wait in the lobby while the ceiling is dripping water on the furniture and floor. 40 minutes later, the 2 clerks have not given me any update and meanwhile have checked in 2 different Caucasian couples while I am a person of color. I ask for a status and one clerk says they are understaffed and my room hasn't even been started! I ask to speak with the General Manager "Jayson Melendez" and am informed that he is not there but they will have the housekeeping supervisor come to speak with me (She had been in the lobby at least twice while I was waiting). She comes down to speak to me and says she was not informed about my early check-in request but to give her 15 minutes. She also told me that Hampton check in time is 3 pm with guaranteed room ready by 4 pm. 15 minutes later, my room was ready (after a 55 minute wait) and I was able to check in. No apologies or sense of urgency by the 2 front desk clerks who were busy chatting with each other, on their cellphones and eating Taco Bell. An email to the General Manager "Jayson Melendez" asking for a follow up call to discuss my experience resulted in no response. The room itself was fine and the breakfast was "meh" but edible.|I did file a report with the Corporate Hilton office about what I felt was discrimination and their automated response was that I would receive a response in 3 business days and have yet to hear anything.|Hilton is in the hospitality business - treat your customers better and don't hire people who don't respect this.

The room was clean and comfy! The pool was great. The breakfast was better than most free hotel breakfast. The customer service was absolutely above and beyond! We'd like to specifically thank Kaci and David for extraordinary kindness, friendliness and hospitality. Thank y'all so much!

The room was clean and well stocked. Daily breakfast was hot and fresh. Staff was friendly and efficient. It was centrally located to everything we wanted to do. The only knocks would be an old curtain that needed replacing and no ice on the first floor. If you had a water side room, you had a view. Otherwise, not so much.

We enjoyed our one night stay. We were in one of the first rooms on the ground floor, right off the lobby. It was still quiet and peaceful throughout the night and in the morning. Staff was very friendly and helpful. Beautiful view of the water. We walked in for breakfast and saw that a couple was throwing a birthday party for their dog, Milo. Apparently they had been staying here since Hurricane Helene wiped out their home. 😢 It was nice to see the relationship the staff had built with these people and Milo. Glad they have a place like this to stay in between.

It was a very clean hotel with incredibly friendly staff. The breakfast was always good, the pool was clean, and it was close to everything! Would absolutely stay again.

I have literally never written a review for anything before, but I feel compelled to do so here. There were cock roaches in my room. The bed was squeaky and uncomfortable, pillows sucked. Every single time I came back to my room the key card did not work, so I had to go down to the lobby and get it reset. Zero guest laundry on site... you'll have to visit the laundromat down the street. It was to the point of being so outdated and unkempt it was just uncomfortable. I did not want to walk around my room without socks on. My first clue was the broken sliding door and filthy welcome mat as you enter the lobby... 2 miles down the road is a brand new Holiday Inn with everything you need. Go there.

We recently stayed at this hotel on our way to the Outer Banks. Room was clean and surprisingly it was already set to a wonderful 70degrees , which so many other hotels would have it off and it be stuffy. It's just nice to welcomed to a clean fresh place to stay. My big surprise was how wonderful the breakfast was. You could tell every thing was set up with love and care. Clean, fresh and wonderful choices prepared and placed just so. Couldn't have asked for anythong better. Biiig kudos to Cassandra! Your beautiful friendly smile and welcoming personality made this visit very nice. Thank you and keep up the wonderful work❣️

Okay I really don’t want to give any review. Came into town for Mother’s Day weekend with my husband. We only checked into the hotel because we didn’t want to upset our parents by coming in 5 in the morning from our festivities. Mind you check out is at 11…it’s a joke that we paid 219 for less than 6 hours oh well. So we only had our cell phones an 1 set of car keys and our jewelry along with our clothes we had on of course. I have called for 2 days about my husband watch. This morning after speaking to the rude and unprofessional receptionist Rose Mary… now there is no watch in their logs or any watch reported by housekeepers. So I explained to her we have tracking on the watch and it says it in the hotel and during call it is currently moving throughout the building. Explain to me why this lady going to tell me that we may have dropped it outside the building. So I asked could I please speak with a manager because now you are just disregarding my situation. She refused and said “manager is on the floor I will TRY to have him call you back “. And yes we realize that he didn’t have his watch upon turning in the key to a empty front desk Saturday morning. And when we spoke with David he informed us to just wait until after 12 and come back since our keycard wouldn’t let us back into the room. And someone could help us. Monday no watch and a rude disrespectful receptionist. But don’t worry we will be filling a police report.

Overall the hotel is fine. If you have to stay here you'll live, if you have a choice maybe choose elsewhere. Pros: Breakfast was great, views were beautiful, centrally located to shops/food, pet friendly, nice gym Cons: Dated, dim, a little dirty, couch/tables in our suite had really seen better days, no full length mirror in the room, pricey for what you're getting It felt like they were in the midsts of renovations, the lobby looked more modern and so did the hallways when you got off the elevators, but the upgrades had not made their way to the rooms yet. I'd say in summary it was ok for two nights, but the place made me feel like I didn't want to look too closely because I didn't want to find something that would gross me out.

My husband and I stayed at this hotel when we recently visited family in the area. I had just signed up for the Hilton honors rewards program and it was my first time utilizing some of the perks. Communication was fantastic. Was able to check on my reservation through the Hilton Honors app and was able to check in through the app and even get a digital key. I did not have to go to the front desk at all. We had a room with two beds that faced the water. It was very nice. It was not over-the-top fancy, but was definitely comfortable. We took advantage of the free hot breakfast buffet the two mornings that we were there. I enjoyed the waffle that my husband made me with the waffle maker. All of the usual breakfast buffet items were there as well. Sausage, bacon, muffins, eggs, etc. The hotel lobby is very nice and the one time I did ask the front desk employee a question she was very helpful. If you are looking for a hotel that is centrally located, with very nice water views, and some nice included benefits, such as the hot breakfast buffet, you should definitely consider this hotel.

Upon entering the hotel the staff didn't acknowledge us and one young lady was smiling down at her phone until we had been standing at the desk for a minute. We did receive the same smile she had granted her phone and she barely made eye contact. We got a water facing room on the top floor. We did get free water upon checkin since we are Hilton members. When we entered our room we had a nice view and could see the pool. The bed was clean but the room smelled faintly of weed and the chair was stained. The bathroom wasn't mostly clean but the walls had white splatter like maybe toothpaste and the shower was stained yellow. The shower curtain had lots of pulls in it because it was so worn. When found another hotel within 25 min which was 1000% better. It was fresh and clean and welcoming. We drove back to the Hampton Inn to gather our things. We told the front desk we wanted to check out and cancel our reservations for the next night as the room didn't meet our standards. There was no apologies or questions about what we didn't find acceptable and no offer to transfer us to another room. She simply said she couldn't check us out until after audit tonight. I'm not sure what that means as it was 11pm and we had only checked in at 630. Very disappointing.

Not bad for a work hotel, views are nice but the hotel is very dated. It was as clean as can be expected for an older hotel. My biggest gripe is that the hotel store is "cashless"....not a big deal to some, but the idea of not accepting US cash somewhat chaps me. Probably will ask our company travel agent to put me elsewhere next time. I will still stay within the Hilton line as most of them are really nice.

Horrible, dated , borderline dirty... unappealing in every aspect. I wouldn't recommend this hotel if they were giving the rooms away for free. Definitely over price and overrated..

We came to see my newborn grandson & needed a place to stay thinking that the Hampton Inn should be great. Because the trip took 18 hours, we weren't able to check in until around 9 PM and were so tired after our drive. We were terribly disappointed when we noticed how disgusting the grime was in the bathroom. There was dust everywhere, and the carpet smelled. We checked out the next morning and went to the Bask hotel where they had a room ready for us by 10:30 AM. Never going to stay at Hampton Inn again when I visit!

I had another wonderful stay here. I have stayed here several times over the last 3 years. What I like most about this hotel are the trees and water surrounding it. The natural landscape Is breathtaking. It's a regular Hampton Inn. Same old as every other one. Bedding is great- breakfast is great- and rooms are clean. This is definitely the best middle of the price bracket hotel in the area. The pool and fitness center are also great. The only thing that is annoying is the huge table for social distancing at check in. I don't know why they are using that when they have protective shields up.

I'll typically stay at the Morehead Hampton when I'm in town. It's a solid stay in all aspects: customer service, accommodations, cleanliness and room size. Price in the off-season is totally reasonable, but expect it to jump up during the summer! (It's a beach town, after all!) The complimentary breakfast before COVID was always a decent selection. With the present situation, it's been relegated to a box breakfast; nothing worth grabbing, really. Can't wait for the real breakfast to return! Overall, a nice stay.

Great conference. Great outdoor views of the water. Service was nice. Not to far from the beach.

My room has ants and I am a healthcare worker contracted to be here for 30 days - the manager Camille Owens was angry bc i had to go to work this am and couldn't move until 5 pm after work . She gave the room away to someone else , she said you should have moved this morning when there was a room to move to or let us spray your room (IM ALLERGIC TO AEROSOLS!!) is why didn't get it sprayed . So my punishment is to have to sleep with the ants . I am scheduled to work here for 6 months - so they will be losing a ton of money . I have called to complain and they can do nothing basically- lip service Everyone wants to give a measly discount . I'm contacting the health department

The front desk staff's welcome was underwhelming. The rooms were older but clean. However, when I came into the room, there were ants and the a/c was not working making it sweltering in the room. I called downstairs and asked to be moved to a different room and was told that the property was booked but they would send maintenance. I informed them I needed to get dressed for a wedding and be prompt. 15 mins later the front desk called again to see if I was ready for maintenance to come up. I explained again that I was getting dressed for a wedding and didn't want to be late but when I came down to leave for the wedding, I'd let them know the room was ready to be serviced. 10 minutes later, maintenance knocked at the door. When I asked who it was, the maintenance staff identified themselves. I told him it would be just a minute and he exclaimed, "Well, I'm getting off!" and walked away. I hurriedly threw my clothes on and grabbed my belongings to try to catch up with him and he was gone. I went downstairs to let them know what happened. Thankfully the manager was there and told the employees to re-route all maintenance requests to her because maintenance had "been trippin'". Because of these interactions, I was 8 minutes late for the wedding and missed seeing my good friend walk down the aisle. When I returned to the room the issues were resolved but this interaction certainly left a bad taste in my mouth. I have never experienced such poor service at a Hilton hotel. I will not be returning to this property nor recommending it to others.

This hotel needs to be COMPLETELY renovated. Maybe just tear it down and start over. Very outdated and beat up and worn out. Hilton should pull its brand name from this hotel. Don't stay here

This hotel looks really nice from the outside, but once you step inside the room, it is very disappointing. The rooms are dark, muggy and don't smell clean. The carpets felt damp and just overall not up to Hampton standards in my opinion. Bathroom was clean, but also very dark. I will not be booking this hotel again.

A little pricey for the location, but staff was super nice. Linens were lower quality than most Hampton Inns. Restaurant in the parking lot that was great - 10/29/18 - Really disappointed in the hotel. It was dirty. For $200 a night I would expect better. The breakfast this morning was awful. The sheets look like they had not been changed on the bed and you couldn't see the view because the windows were so dirty. That's too bad the Marriott brand won't come to Moorehead because this Hampton Inn has gone downhill and you are stuck with minimal options.

They do not clean their rooms. Urine on the toilet. This happens on a regular basis at Hilton hotels. I travel regularly for work & encounter something almost every time. So now I'm posting reviews & taking photos. It's disgusting. They are not even basic cleaned. Forget about COVID clean.

Really nice and clean place to stay. We enjoyed our 2 days here. We actually left another hotel after 1 rough night and came here instead. Much nicer place here. The staff was very friendly and attentive. The room was very clean and the whole place smelled nice too. The pool is a salt water pool and was also very clean and enjoyable.

Yaaaaas guys! What a sweet find. I wasn't overly thrilled at first with the idea of a Hampton Inn, but when Nana and G'Pa come to town last minute and we wanted to get away before the holiday weekend, it was either this or a no-tell-motel. The staff was incredibly friendly, and the lobby and pool were clean. The views were amazing, and location could not have been better. Our room was a great size, and again, everything was clean and updated. One downside was their 'store' wasn't really stocked well, but I give them a pass since it was a holiday weekend, who's to say their supplier wasn't on vacation. Bonus, there's a Taco Bell right next-door.

I booked this hotel through the Hilton App, what a disappointment! This is a Motel. As I walked in the smell of marijuana greeted me. The hallway to my room was dirty. Upon opening the door to my room the door appear to be the warped and off the hinges. The door had 3 inches underneath it and was not flush. If someone wanted to get through that door it would be very easy. The insulation around the door is all but gone. The bed skirt was too big for the bed making the bed look sloppy. I booked an ocean view and when I looked outside of my room I had a view of the parking lot. The chair and ottoman in the room was full of dirt spots. I was awakened at 4am by the guest's in the adjacent room SNORING! To make matters worse, it looked as if my toilet had not been cleaned in months. The toilet had black/gray lines around the bowl. What a disappointment! Never again Hilton.

Great place to stay. Loved the beds. Slept like a baby. Good breakfast and pretty view. Excellent service. Will be back.

For a hampton i was disappointed. Staff was great but the room not so much. The bed looked as though someone took a nap prior to our arrival. The bathroom was the worst i have attached photos. The walls and sink had white residue all over them. I grabbed a wash cloth and after wetting it noticed it was stained ! Eww Most likely will never stay at this particular hotel again.

Considering the price, it really needs updated and repairs done. I travel quite a bit and have not seen a Hampton Inn as run down as this one in a very long time. Thankfully only stayed one night or I would have considered relocating.

Friendly staff, clean rooms. Reasonable pricing. One suggestion I'd offer is that they upgrade their in room coffee to the small Kuerig machines rather than the crappy ones they currently use. I had my own coffee pods but no way to use them.

A typical Hampton Inn that is getting a little dated - I think a remodel is in order soon. However, it is conveniently located just off Arendell Street with plenty of shopping and dining options nearby. For dinner, go to the bistro just in front of the hotel. The best thing this hotel has going for it, though, is the views of Bogue Sound from the higher floors on the odd numbered side - definitely try to get one of those if you can.

Nice clean hotel. Facilities were nice. It was too cold for us to use the outside pool although it looked clean. My only complaint about the room was the bottom sheet on the bed didn't really fit the bed, kept sliding off. The front desk provided a few items that we forgot. Best thing though absolutely had to be the continental breakfast. Waffles, sausage, eggs, potatoes, assorted breads and danishes. It was way more than we expected. Coffee and tea available around the clock and cookies available at check in time. I would easily pick here again if ever in the area again.

Stayed here for business 4 days and even though most of the guests were on vacation or passing through my room was fairly quiet and I was able to get my work done and enjoy my downtime at the hotel. Daily breakfast in lobby where waffles were made by me and other options well maintained by the friendly staff. My room was decent and clean with comfortable bedding and working cooling system! I was actually impressed how well the air conditioner kept my room cool considering the heat and humidity outside was very sticky and hot. Would return here if in the area!

Excellent accommodations! Staff was very friendly and efficient. Rooms were clean and comfortable. Highly recommend this hotel. Close to bridge to beach area. Convenient for Marine base Cherry Point and shopping, beach, etc! Give it a try when you are in the area or for Marine Corp Birthday.

Stayed here in the offseason - we had a "waterview king room" and they gave us 4th floor. It was great! Make sure to note that because of the way the hotel is situated on the sound, this is NOT an ocean view and it actually faces west. The benefit is that you can see a beautiful sunset over the water. The sound is really wide at this point, so while you can see across it, it definitely has a nice feel to it. It's not like looking out over a river. The room was exactly what you expect at a Hampton Inn - clean, updated within the last 5-10 years, and quiet. Nice flatscreen TV. Service was good - the person at the desk seemed kind of laid-back, but as soon as we asked for things (forgotten toothbrush, directions to a place nearby) she was immediately very helpful. We would definitely stay here again. The property was beautiful and the room was exactly what we were looking for.

Nice hotel. Clean and nice staff. Wayyyyy too expensive for the area. Construction going on at entrance that limited loading/unloading.

Not too bad- however, we arrived at 3:45 for a 4:00 check-in and were told it would be another hour- WTF? Room was all right, clean, but no bargain, though also not too bad. Free internet and breakfast are nice. Also, a big plus for having a fridge in the room. Staff was nice too.

I love this hotel, I have go back at least once or twice a year. The staff is super friendly and always treat you right. If you are staying in Morehead City, you should sleep here. Plus the breakfast is always good.

I was very impressed with this hotel. The prices were very reasonable, probably because we stayed in April rather than in the peak season. The bathroom had a nightlight, there were many outlets to plug in electronic devices, and the breakfast had many choices with seating looking out on the sound.

as my first experience here I would like to say I feel very welcome and comfortable staying here. the bathroom quality was very impressing compared to other's I have seen before and the staff was nice and helpful. if I had to stay in the area again, I would definitely choose to stay here again.

Ok but a little pricey for what you get. Walls are very thin. Ladies cleaning the rooms were yelling through out the halls to each other. Reserved a king suite. Bed was a tad hard for my liking and one of the pillow cases was dirty. Not much to choose from in Morehead near civic center.

Decent hotel. Clean rooms. Decor appears to be less than 10 yrs old. Beds were average, bedding was slightly better. Air conditioning is an older wall-unit style, without modern thermostat, so the air basically blows all night. It's a Hampton, so you know what you're getting. With a pool, free breakfast, free wifi, and a convenient location 8 minutes from the beach, I would stay here again.

As soon as you enter this hotel, you feel like you are on vacation. The circular drive with palm trees and landscaping are very inviting. There is ample parking on all sides of the hotel and the location on 70 is perfect. The lobby feels like a beach house foyer with nautical decor and a pleasant view of Bogue Sound. Check-in was a breeze after picking my room online a day before. The hallways are very wide and you can tell from the other online photos that this property has been renovated. The furniture is very modern and the curtains, white duvets and flat screen tvs all add a fresh touch. The bathroom fixtures are also new and the rooms with blue and yellow hues are very cozy. There is a coffee station in the lobby and you can get hot coffee or tea any time of day. The breakfast was really delicious with a waffle station, fruit, yogurt, cereals, oatmeal and breads. The scrambled eggs were the only thing that were fake so skip those. The best part is the view of the Sound as you have your breakfast. The staff at this hotel is super friendly and we really had a perfect stay. Thank you and we can't wait to come back!

I got a nice room with an okay rate. Room is clean and fairly large with enough work space for me. I booked my reservation on line and specified a non smoking room, but got put in a smoking room. However, the view of the river is so nice, I didn't want to move.

I stayed at this hotel the weekend of 4/29 and found a dead tick in my hotel room. The front desk did not apologize but called the maintenance man to assist. When the maintenance man talked to me, he blankly looked at me as if I were ridiculous for brining the tick to their attention; He acted like this is a common issue (one which I have not experienced at any other hotel). I am not one to normally complain but this is a valid issue. Apparently, the hotel staff thought otherwise. I ended up staying in the room (due to lack of any other options, trust me I looked), having the room sprayed for insects and sleeping with a shower cap on. Hopefully, this was a one time issue but I would definitely check your room when staying here. Hopefully the staff will be more accommodating to others.

I'd give it 0 stars if I could!!! I reserved a room over Thanksgiving for a few days, I didn't receive any information that services would be limited due to the Holiday season when I called to make the reservation. Upon arriving at check in, they informed me that services would be limited due to it being Thanksgiving holiday. There was 5 of us staying in the room in which we only had 4 towels and wash cloths. I called them to let them know and they told me to come to the front desk to pick it up (This was a first for me that they wouldn't even bring it to the room). They put us on a list to make sure we received what we need the next day, day 2 they only gave us 3 towels and when I went to the front desk again the lady at the front desk just made excuses as to why we didn't receive what we needed even when I explained it to her . We had no sheets for the pull out bed in which you guessed it, another trip to the front desk. I guess you've figured it out by now that I will never stay at this hotel again!!

Nicki and Angie totally rock. I've been filming on a ship all day (in the middle of Hurricane Hermine) and I came back with my clothes totally soaked. I have to be back out again on the ship tomorrow, and my clothes were so wet that I was afraid my clothes wouldn't be dry by morning. Nicki threw them in the dryer for me, and Angie brought them up to my room. Seriously, customer service cannot get any better than this. Stay here!

Nice hotel rooms, and comfy beds. From what I researched, it seems to be the most reasonably priced in town. There is an awesome restaurant in front of it, and a Taco Hell... I mean Bell. There is an inlet behind the hotel. Perfect place to fish from, and a great view! The only complaint is the their comforter, it was heavy and had ripples on it which was not the most comfortable. I looked for a thinner blanket, but there was not one on the bed or closet. There was something in the closet, but I couldn't tell what that itchy thing was supposed to be and I wasn't pulling it out. I would suggest bringing a blanket with you. The continental breakfast was blah too, lots of choices, but sucks like every other continental breakfast, but at least they offer right?

We usually stay here when we visit the Crystal Coast. Always clean