Hamra Urban Gardens

100% one of the best hotels in Beirut for the money. Includes access to a nice gym and the best rooftop pools in the city. Room was clean and staff was kind and helpful. Will probably stay here every time I come back to Lebanon. Also the food in the kitchen was pretty dang good too!

We had a really great time at the Hotel. It has a gym and a pool upstairs which can be used free of charge. We also enjoyed to hang out in the Café. The whole stuff were really nice and helpful. We would especially like to thank Samer. He was friendly, attentive and helped us out so much during our stay. No matter what we needed, he was there with a smile and made us feel totally comfortable and welcome. The Hotel itself was lovely - clean, cozy and in a great spot - but honestly, the service made it extra special.

Pros are the staff were super nice, housekeeping staff very friendly, I thought the breakfast was good, though the same every day, got to work out for free in the attached gym, big plus. Now the reason for the low score are the cons, there is a club attached that plays loud music until 1am and the whole hotel is affected by the loud noise. I was on the fourth floor and felt like I was sitting inside the club it was that loud, plus cigarette smoke filled my room during the night, the club music starts nightly at 10p and ends at 1a, so if you stay here don't expect to fall asleep until after 1am. Since I didn't sleep well during my three nights I tried taking a nap during the day but the street noise is so loud in my room I had to check to make sure I didn't leave the window open and yup it was closed plus there was someone drilling in the room next to me, beside me, above me and all around me for hours, so no rest during the day or night. I stayed here for three nights and didn't get a good restful sleep any of those days. Plus no hot water at night. Again pros and cons to this hotel but you want a hotel to be a peaceful place away from home and I scored this place low because this was not that peaceful restful place for me

If you’re visiting Beirut, don’t think twice.. THIS is the place to stay.|From the nice and comfy beds, the spacious rooms, the beautiful Lebanese hospitality, the Em Nazih restaurant and cafe with delicious food, drinks and shisha, the gym, the cozy rooftop pool where you can relax after a long day and enjoy the water with a drink.|Last but not least, the hotel manager Mike and the whole staff are really nice, friendly and helpful. This hotel is always my go to place whenever I’m there.

It was a very very good time with this wonderful hotel, starting from the entrance, they welcomed us in a good way, and the room wide and very clean, the hotel has a good pool and gym and very good breakfast.|In the weekend there was a party in the pool and in the evening band in the restaurant area

Dear Team at Hamra Gardens,||Thank you for the exceptional hospitality during our two-month stay. I especially appreciate the cleaning team for their outstanding work—daily sheet changes, spotless floors, and meticulous attention to hygiene. Every detail was handled with care, ensuring a clean and healthy environment.||Your team’s patience and kindness, especially with my children, made all the difference. Despite the noise, you welcomed us with warmth and understanding. Hamra Gardens became a safe and comforting home for us during a difficult time.||Mrs. Sara Hamdan

I visited there with my family, and the highlight of our stay was the exceptional service from the housekeeping team. They were incredibly attentive, and a special thank you to the housekeeping manager, Fadia, who went above and beyond to ensure we had everything we needed. I'd also like to extend my gratitude to Mick, the General Manager, for his support.

I visited Lebanon from Vancouver, Canada in November and December of 2024 and I booked this place to be close to the American University of Beirut Medical Center during a medical emergency. but it turned out to be the worst decision I could have made. ||||1. Terrifying and Unsafe Atmosphere: Every single night, hotel staff blasted herific antisemitic speeches. This was deeply unsettling and made me feel unsafe, especially at night. When I politely suggested they use headphones, they ignored me, and the behavior continued. It was as though the staff were completely indifferent to the comfort and safety of their guests. I constantly worried about my personal safety and that of others.||2. The room I was assigned, #613, was disgusting. They only changed the bedsheets every other day, and the bathroom flooded multiple times. I always complained about the lack of hot watter, but the management took no steps to fix the issue. Imagine dealing with a bathroom that reeks and overflows, yet the management ignores my concerns and refused to move me to another room. The smell was unbearable, and the whole environment was degrading. As a blind guest, I felt completely neglected, taken advantige of, and disrespected.||3. The elevator was practically useless. It broke down almost every day, adding unnecessary stress to my stay. This was not just inconvenient but downright dangerous, particularly for someone with a disability. A functioning elevator is a basic expectation, but apparently not here.||||Most staff were rude, and the management was outright unprofessional. If you value your safety, and the safety of your family as a foreigner, do yourself a favor and never stay here.